Curated for content, computing, data, information, and digital experience professionals

Category: Content management & strategy (Page 312 of 490)

This category includes editorial and news blog posts related to content management and content strategy. For older, long form reports, papers, and research on these topics see our Resources page.

Content management is a broad topic that refers to the management of unstructured or semi-structured content as a standalone system or a component of another system. Varieties of content management systems (CMS) include: web content management (WCM), enterprise content management (ECM), component content management (CCM), and digital asset management (DAM) systems. Content management systems are also now widely marketed as Digital Experience Management (DEM or DXM, DXP), and Customer Experience Management (CEM or CXM) systems or platforms, and may include additional marketing technology functions.

Content strategy topics include information architecture, content and information models, content globalization, and localization.

For some historical perspective see:

https://gilbane.com/gilbane-report-vol-8-num-8-what-is-content-management/

McLaren & FileNet Announce Availability of Enterprise Engineer

McLaren Software and FileNet Corporation announced the general availability of McLaren Enterprise Engineer for the FileNet P8 Enterprise Content Management (ECM) platform. McLaren Enterprise Engineer is a suite of configurable, out-of-the-box applications for the management of all forms of engineering content. The suite of applications is designed to meet the business requirements of organizations in process manufacturing, oil and gas, utilities, government, and design & construction sectors, as well as other organizations operating large production facilities and similar assets. Enterprise Engineer is designed to accelerate the business processes associated with engineering content, such as drawings, correspondence, procedures, specifications and other related documents. www.mclarensoftware.com, www.FileNet.com

CM Professionals Elects First Board of Directors

CM Professionals, a group of content management professionals from around the world, elected its first formal Board of Directors. The new Board roster includes: Ann Rockley, President; Erik Hartman, Vice President; Seth Gottlieb, Treasurer; Samantha Starmer, Secretary; and Frank Gilbane. The election marks a kind of coming of age of the organization, which was formerly launched in October, 2004. Now with more than 250 members from around the world, CM Pros is expanding rapidly. The new board – which take the reins from an interim board – will be charged with converting a variety of strong program ideas from members into active initiatives. Early accomplishments include a resource gallery, active mailing lists, and a successful member “summit” in Boston, USA. CM Professionals is the premier community of practice for people involved with managing content for electronic and other media. CM Professionals collects, develops, organizes and provides access to knowledge about content management through online resources, email interaction and face-to-face summits. By identifying, refining, publicizing and advocating for respected content management practices and models, CM Professionals educates and fosters interaction among content management professionals, enterprise leadership, product vendors and university educators. www.cmprofessionals.org

Compliance, SOX, and Nonprofits

This morning I attended a workshop on the impact of Sarbanes-Oxley on
nonprofit organizations.  The combination of SOX and nonprofits intrigued
me.  Since Sarbanes-Oxley is all about public companies, with rules issued
by the SEC, my impression was that the connection between SOX and nonprofits was
zip.  It followed that the workshop was likely to be either very
interesting or very short.

It turned out to be very interesting.

Boiled down to essentials, there at least four ways in which the governance
and internal control concerns intersect with nonprofit organizations:

  • The "whistleblower protection" in section 1107 of
    Sarbanes-Oxley, which provides substantial penalties for any retaliation
    against employees or others who provide law enforcement officers with
    information about possible violation of Federal law, applies to nonprofits
    as well as to other kinds of entities.
  • The penalties for document destruction in section 802 of
    Sarbanes-Oxley also apply to nonprofits.
  • As SOX applies to more and more for-profit entities, parts of it are
    emerging as the expected standard of performance in the eyes of public and
    private funding sources.
      At the very least, nonprofits should expect
    that expectations regarding conflicts of interest, audits, and evidence of
    internal controls will increase and will follow the general outline of SOX
  • Some states are beginning to consider state regulations that impose parts
    of the COSO framework and other aspects of SOX on nonprofits. 
    California has already passed such legislation.  (For a summary of
    other state activity, take a look at this
    document
    from the National Council of Nonprofit Associations).

Practically speaking, my sense was that the most immediate impact on
nonprofits from a content management point of view was that, regardless of size,
these organizations need to document policies and procedures and ensure that
they are available and that they are used.  The focus of this effort
should, of course, be on staff and on board members, but should also extend to
volunteers who act as agents of the organization.  The policies and
procedures should include mechanisms for handling employee complaints and
document retention and destruction, in accord with SOX requirements.  They
should also, of course, deal with broader internal control issues such as
handling cash, soliciting and accounting for donations, making bank deposits,
and so on.

Government, Open Source, and XML

Writing for WindowsIT Pro, Paul Thurrott reports that the Commonwealth of Massachusetts has reached agreement with Microsoft on a license change to Microsoft Office that may have far-reaching consequences in several arenas of interest to Gilbane Report readers.

Microsoft has reached an agreement with Massachusetts that will result in the software giant easing its license restrictions for its Office 2003 document formats in return for the state dropping a previous requirement to only use document formats based on open standards. In early 2004, Massachusetts announced that it would require all state agencies to create and store information in document types based on open standards like HTML… The goal of the format requirement was to ensure that the state could read digital documents in perpetuity and not have to worry about document conversions down the road if they adopted a format that was later abandoned by its maker. However, under terms of its agreement with Microsoft, Massachusetts has revised its requirement to include so-called “open formats” such as the XML-based document types supported by Office 2003 applications such as Word and Excel.

Thurrott goes on to say that this compromise with Microsoft should be viewed as a blow to open source advocates, who would rather see governments adopt open standards for document archiving. Thurrott has a good point; I know from my own consulting that government archivists would love to have open, high-fidelity document formats to choose from. On the other hand, it is potentially good news that Microsoft will be loosening its licensing restrictions on the schemas that underlie the ubiquitous document formats.

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