OutStart Inc. and Eedo Knowledgeware Corp. have combined their operations, making the new company a provider of software for creating and sharing organizational knowledge through learning and social collaboration. The company will work to serve the LCMS and learning market, while supporting the emerging need for a business social software platform to enable effective informal knowledge sharing. The combined company has more than 300 customers, including commercial, government and defense organizations; a global base with close to 40 percent of its business coming from international clients; and, solid finances with 50 percent of its revenue coming from recurring business. The company will make its headquarters in Boston and maintain offices in the United States, Canada, England, Germany, Ireland and the Netherlands. http://www.outstart.com
Category: Content management & strategy (Page 148 of 468)
This category includes editorial and news blog posts related to content management and content strategy. For older, long form reports, papers, and research on these topics see our Resources page.
Content management is a broad topic that refers to the management of unstructured or semi-structured content as a standalone system or a component of another system. Varieties of content management systems (CMS) include: web content management (WCM), enterprise content management (ECM), component content management (CCM), and digital asset management (DAM) systems. Content management systems are also now widely marketed as Digital Experience Management (DEM or DXM, DXP), and Customer Experience Management (CEM or CXM) systems or platforms, and may include additional marketing technology functions.
Content strategy topics include information architecture, content and information models, content globalization, and localization.
For some historical perspective see:
https://gilbane.com/gilbane-report-vol-8-num-8-what-is-content-management/
Day Software announced the general availability of Day Content Repository Extreme (CRX) v1.4. The latest version of Day’s product enables the storage, management and exchange of content across large-scale enterprises. Day CRX v1.4 was designed for large-scale enterprise production environments. The product is a packaged, commercial version of Apache Jackrabbit. Day CRX 1.4 manages both structured and unstructured content, enabling content-centric business applications to take advantage of the repository’s content services, and flexible and extensible content storage. Day’s technologies allow companies to access information about their specific businesses, processes, products, customers and documents, which were previously ‘locked’ in proprietary repositories. http://www.day.com
Well, our blogging hiatus is over. No, we haven’t fallen off the face of the earth, as some loyal readers might have thought. Quite the contrary. We’ve been criss-crossing countries and continents since April, speaking at industry events, user group meetings, and our own conference in San Francisco.
What’s really keeping us busy, though, is new original research and analysis on content globalization within multinational organizations. Gilbane Group’sMultilingual Communications as a Business Imperative: Why Organizations Need to Optimize the Global Content Value Chain will be published this summer. The report provides an in-depth look at the current state of content globalization initiatives and emerging best practices. Highlights include profiles of companies with worldwide brands who are bringing together people, process, and technology to align multilingual content initiatives with strategic global business goals.
You may have gotten a sneak peek at preliminary results if you attended Gilbane San Francisco, Localization World in Berlin or the STC annual meeting in Philadelphia, or Sajan or SDL customer events in May. In the weeks ahead, the research will be featured in several webinar events, such as the July 24 event with study sponsor RedDot, and in our blog entries (so check back often).
In addition to RedDot, sponsors are Jonckers, Sajan, Sitecore, SDL Tridion, Systran, and Jahia.
We’re very excited about the insights we uncovered in the research, and we look forward to sharing them with our readers. Stay tuned.
An attendee at an industry conference recently asked me, “Who are Vignette’s products really best suited for?” While the full answer to this broad question would require a consulting engagement to deliver, the short version is “medium-sized and large enterprises that have needs for a unified WCM, collaboration, and portal solution.” While each of these Vignette applications is fully functional on its own, the real value proposition of Vignette’s products stems from the synergies of tightly integrating all three modules. In support of this statement, one client several months ago bluntly stated that for the kind of static Web publishing it had in mind, the Vignette Content Management product was “too complicated and too expensive.” I agreed. But for larger enterprises with collaborative intranets, extranets, or public-facing internet sites – especially those with demanding requirements for dynamic content and personalization – less sophisticated Web publishing solutions would certainly fail, regardless of price.
In a recent consulting project, the Gilbane Group had the opportunity to get a hands-on look at the current version of the Clickability Platform. Several marketing-oriented product enhancements over the past year will be of particular interest to our clients. While the product maintains its strengths in traditional online publishing (due in part to its origins in the publishing industry), there have been major improvements in areas such as analytics and reporting, social computing, and user interface design. In fact, Clickability has re-oriented its Platform to align specifically with the usage and campaign requirements of non-technical online marketing managers. Although product features such as in-context editing, workflow, library services, and user management, remain important and robust parts of the product, the new social computing functionality for online visitor collaboration have done much to bring Clickability to the forefront of Web 2.0-oriented content management offerings. This functionality includes out-of-the-box support for visitor loyalty profiles, discussion boards, visitor ratings, blogs, wikis, and podcasts.
Combining these new social computing components with improvements to Clickability’s analytics and reporting capabilities makes the product a natural fit for companies looking for a Web content platform to support online marketing initiatives. Areas of improvement within analytics and reporting include visitor analysis, profile targeting and reporting, campaign management, A/B split testing, reporting dashboards, ad weighting, and embedded in-context statistics. While organizations looking for a Web content management application to support traditional online publishing can still successfully use the product, they may find the marketing-orientation of the product unnecessary or awkward. And because good analytics and reporting in the service of online campaign management delivers high value for online retailers (in the form of higher average sales prices and better conversation rates among online shoppers), the product may demand a higher price than those publishing static HTML sites can justify. But for at least one of Clickability’s target audiences – online retail marketing managers – the new version of this platform warrants careful, hands-on consideration.
Swedish Polopoly and Spanish Protec, announced a technology agreement aimed at closely integrating the Polopoly Web Content Management technology with Protec’s editorial cross media platform. For Protec customers it will be easy to integrate the Milenium technology to Polopoly. Editors and journalists will be able to publish content in Milenium and from there distribute the same information through different digital channels. A journalist updating a text in Milenium will automatically have his or her text updated also in Polopoly and vice versa. Polopoly enables personalized services, such as local weather and search services, quick polls and user ratings of articles. Polopoly also offers an advanced community module, where user-generated content can be managed in co-ordination with other content. Polopoly’s features for Live Layout Management offers possibilities to create and edit web pages on the fly. Polopoly is entirely based on open standards to ensure platform independence and to simplify legacy systems integration. Protec offers with Milenium Cross Media an object oriented editorial production system built on media neutral software architecture and a multimedia CMS. Multiple use of content is enabled through connectivity features to centralized or within distributed newsroom configurations. Polopoly and Protec will be integrated using Polopoly’s integration framework. http://www.polopoly.com http://www.protecmedia.com
Mary Laplante will be moderating a webinar at noon eastern time today, Web Experience Management: Essentials for Engaging Customers and Winning Loyalty. The sponsor is Fatwire, and the speakers will be Yogesh Gupta, President and CEO of FatWire; Sovan Shatpathy, Manager of Web Infrastructure at Linksys; and Erik Kulvinskas, Web Coordinator for the Colorado Department of Transportation. We are seeing a lot of activity in Web Experience Management, and Mary offers the following definition:
Web experience management is a business practice that formalizes an organization’s approach to relating to its audiences through web-based channels. WEM is based on the premise that engagement that delivers high value to all participants does not happen by accident, but rather, by design. Only when experience is deliberately managed does it become repeatable, predictable, and capable of being improved and optimized. WEM, as a business practice, is enabled by a range of technologies, including web content management, personalization, dynamic content delivery, analytics and optimization, and emerging tools for social computing. As such, WEM calls for integrated marketing and IT processes.
Registration for the webinar is still open.
Several clients have recently asked about Day Software and whether its Communiqué is still being actively developed. The answer is a resounding “yes.” In fact, the product remains one of the most technically sophisticated and flexible content management applications on the market. Because Day continues to be highly involved in Java development communities, information technology departments are usually its strongest supporters. Communiqué’s technical flexibility affords IT rich integration and product-extension capabilities and an overall standards-based architecture that often aligns well with services-oriented design methodologies.
Unfortunately for Day, its focus on the technical side of the product has been at the expense of simplicity and elegance in the user interface, producing at times a product too complex for non-technical business managers. To its credit, the vendor has recent made improvements in user interface design. Its longstanding reputation for UI complexity, however, still sometimes causes enterprises to eliminate Day from serious consideration.
Given Day’s past marketing foibles in the U.S. (including a near withdrawal in 2002-2003), there still lingers in the minds of prospective customers some question about the vendor’s commitment to the U.S. market. We feel comfortable saying that Day has demonstrated a strong commitment to this market over the past three to four years; and we see this trend continuing with its recent UI improvements, ongoing leadership in Java development, and a nascent but well-deserved increase in interest from enterprises trying to combine integrated multi-module solutions (Web content management, digital asset management, document management, portal, and collaboration) with technically strategic services-oriented architectures.
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