Curated for content, computing, data, information, and digital experience professionals

Category: Content management & strategy (Page 148 of 479)

This category includes editorial and news blog posts related to content management and content strategy. For older, long form reports, papers, and research on these topics see our Resources page.

Content management is a broad topic that refers to the management of unstructured or semi-structured content as a standalone system or a component of another system. Varieties of content management systems (CMS) include: web content management (WCM), enterprise content management (ECM), component content management (CCM), and digital asset management (DAM) systems. Content management systems are also now widely marketed as Digital Experience Management (DEM or DXM, DXP), and Customer Experience Management (CEM or CXM) systems or platforms, and may include additional marketing technology functions.

Content strategy topics include information architecture, content and information models, content globalization, and localization.

For some historical perspective see:

https://gilbane.com/gilbane-report-vol-8-num-8-what-is-content-management/

Day Unveils Integrated Social Collaboration and Digital Asset Management Applications

Day Software (SWX:DAYN) (OTCQX:DYIHY) announced the general availability of its new Communiqué (CQ) 5.2 suite. CQ 5.2 adds new Social Collaboration (SoCo) and Digital Asset Management (DAM) applications that are seamlessly coupled with Day’s Web Content Management (WCM) software. The applications leverage Day’s unified Enterprise Content Management (ECM) content infrastructure platform, CRX. Day Software now enables organizations to advance their social media marketing strategies with media-enriched, interactive online communities powered by CQ 5.2. Day Software’s CQ 5.2 delivers interactive new tools for marketers that both enhance online collaboration and promote the brand. CQ 5.2 now includes drag-and-drop components for interactive marketers to enable user-self registration, profile management, commenting, ratings, tagging, discussions, and blogging to any Web page or Web site while maintaining control with advanced CRX-powered moderation, access control, audit trails and more. CQ 5.2 also provides out-of-the-box components for building wiki pages, enabling RSS feeds, sharing content, applications and social profile information with external social networks like Facebook and LinkedIn. Day Software’s CQ 5.2 DAM provides out-of-the-box lifecycle management services for digital assets, including ingestion, metadata extraction and generation, transformation and rendition management, and online or offline publishing. CQ 5.2 is currently available from Day Software. http://www.day.com

Xerox DocuShare Announces Two New ECM Offerings

Xerox Corporation (NYSE: XRX) announced two new DocuShare enterprise content management (ECM) offerings. Xerox’s DocuShare Virtual Filing System reduces the need for physical filing cabinets and gives workers immediate access to information. The system includes a document storage assessment, scanning technology, software, set up and user training. Once paper archives are uploaded into the virtual filing system’s drawers, documents can be searched by name, category and type. Xerox also unveiled DocuShare 6.5, an upgrade to its existing version. DocuShare 6.5 can store more than 50 million documents, perform search queries within seconds and supports intake of up to one million imaged documents per day. DocuShare 6.5 is also the software in the Virtual Filing System package. DocuShare Virtual Filing System will be sold in North America through Xerox direct sales starting in June. Select, certified partners will begin to sell the package in July. DocuShare 6.5 is currently available on Windows platforms through Xerox direct sales and resellers in North America. It will be available worldwide and on other platforms starting in June. Customers on a maintenance contract will receive an upgrade to DocuShare 6.5 free of charge. http://docushare.xerox.com

Vignette Announces Vignette Content Management 7.6

Vignette Corporation (NASDAQ: VIGN) announced two additions to its Web content management solution, a core component of the Vignette Web Experience Platform. Vignette Content Management 7.6 gives companies the ability to manage and deliver dynamic content enterprise-wide while offering simplified deployment, configuration and administration. Vignette Content Management 7.6 includes: enhanced business agility with additional flexibility to help companies quickly adjust content templates without relying on IT, and an environment that is easier and less costly to maintain due to reduced administration complexity for static content and simplifications to the publishing process. The Vignette Transfer Tool focuses on ease of administration for technical teams. Vignette will release additional components of its Web Content Management solutions in the coming months, including greater SharePoint interaction, the ability to publish content on third party portals and enhancements to the company’s Social Media Solutions. http://www.vignette.com

 

Management of Content Authored in Enterprise Social Software

Suw Charman-Anderson posted a thoughtful piece with the title Businesses will live to regret their social media ignorance today.  Her main point is that organizations that do not deploy enterprise social software behind the firewall will lose control of information as it spreads through public social media.  This is an oft-heard refrain these days in the blogsphere.

Please don’t misunderstand, I agree with Suw.  If businesses want to retain some control over their information, they should provide secure, enterprise-ready versions of the specific types of collaboration and communication tools that employees want to use.  For example, if the risk of information leakage via Twitter is too high, the organization should deploy an enterprise microblogging application on its own servers (or subscribe to a SaaS offering hosted by a trusted vendor.)

What is especially valuable and somewhat novel in Suw’s post is her recognition of the content management issues surrounding the use of public social media to share corporate information.  She writes,

“…you need to make sure you know how communications using these tools are going to be logged, archived, and made searchable. Mostly, archiving (or logging) is built in, so it shouldn’t be that difficult. Cross-archive search might be a little bit more interesting, but it’s worth your while because more time is wasted in re-finding information than in finding it in the first place.”

Much of the dialog around enterprise social software has rightly been on connecting people to other people and the information and knowledge they possess.  The notion of using software to connect people to unstructured information hasn’t gotten nearly as much attention in the Enterprise 2.0 discussion.  Perhaps content management is a dull topic in comparison to connecting people, but enterprise social software is essentially a content authoring tool and it has fueled growth in the amount of content created within an organization.

Traditionally, unstructured information has been housed in what most would call a ‘document’, but it also may be contained in a message authored in a microblogging, wiki, or instant messaging application.  Those messages must be stored, indexed, and searchable so that users can find valuable information after it has initially been documented and shared by the author.  The same content management principles that we’ve applied to corporate email must also be used to ensure the findability of information generated in and shared via enterprise social software.

What is your view on this issue?  Do you have horror stories or best practices to share?  If so, please do by adding a comment below.

Zimplit.com Releases Customizable Content Management System

Zimplit.com has released a fully “rebrandable” content management system for companies and organizations who want to provide easily editable webpages for their customers. Customizable means that the entire software interface will be modified to suit customers own branding. To make starting a website business easier, Zimplit will also provide manuals, demos, templates and even monthly newsletters. All this will carry customers brand. Zimplit provides not only a content management system, but also ready made and custom templates. Zimplit is lightweight, simple and customizable. It’s easy to install, and easy to use via a simple web interface. Zimplit doesn’t need a database and it consists of only a one core engine file. http://www.zimplit.com/

Welcome back Kaija

Our colleaugue, Kaija Pöysti, has posted mostly on the content globalization blog, but also here in 2007-08. She took some time off to move back to Finland, get re-engaged with board work, and write a book on corporate use of social media with co-author Leenamaija Otala. She is now back and will be posting on both globalization and social media topics. Welcome back Kaija!

Magnolia CMS 4.0 Released

Magnolia International Ltd. announced the immediate availability of Magnolia 4.0. This forth generation of the Java-based content management system introduces production-ready content delivery templates that provide a large set of out-of-the-box functionality. Content delivery is search-engine optimized, follows accessibility guidelines and introduces support for mobile devices. The new Templating Kit allows designers and programmers to quickly and easily build best-practice Web site designs and to control the complete layouting life-cycle. Ready-made XHTML-conformant templates are available for Magnolia 4.0 to create custom Web designs that dynamically adapt  content delivery to various devices, including the iPhone. The standard templates are search engine optimized (SEO) and follow W3C accessibility guidelines. Multiple Web site designs for front- and back-ends can be managed from within Magnolia’s browser-based administration interface. Magnolia 4.0 introduces support for a new templating language called Freemarker in addition to templating in JSP (Java Server Pages). Templating with Freemarker allows to view and edit templates directly in the browser window, have templates under version- and access-control and to backup templates together with the content of a website. The Standard Templating Kit is part of Magnolia’s new Supersonic Template bundle that includes a new form module with newly-added spam protection and server-side field validation. Magnolia CMS 4.0 is available immediately. Magnolia Community Edition can be downloaded for free under an Open Source license. The Standard Templating Kit (STK) is available for download upon registration. Magnolia Enterprise Edition includes the STK, more enterprise functionality as well as support and guarantees – pricing starts at 12,000 USD. http://www.magnolia-cms.com/4-0

Worldware Conference: Localized Software, Localized Tech Content

Although the focus of next week’s Worldware conference in Santa Clara, CA, is on global software strategies, the event is on Gilbane’s calendar because demand for localized product content naturally follows demand for localized software.

A number of the topics on the Worldware agenda resonate with us as relevant across both software development and content development domains within global enterprises:

  • Understanding localization scope and costs
  • Business cases for why localization should remain a strategic focus, especially in uncertain economic times
  • Cross-cultural user experience
  • Web globalization and social media trends
  • Modeling agile software development practices to enable faster-time-to-market for technical content

Gilbane Senior Analyst Karl Kadie will be onsite and would welcome the opportunity to meet with Gilbane readers.

Worldware is produced by Localization Institute and MultiLingual Computing, Inc., Gilbane’s partners in education for language and content management professionals. Collaborative efforts this spring include our participation in Localization World 2009 in Berlin (June 8-10) and a session on community translation at Gilbane San Francisco developed in conjunction with Localization World.

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