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Open Source Products and Compliance

James McGovern, writing in his February 18th  IT
toolbox blog
, asks for more analyst engagement and coverage regarding open
source options for users.  He suggests …

Maybe the next step is to get several analysts who blog to expose themselves to a vocal audience. Maybe they could ping this entry’s trackback and let the dialog begin. Online audiences routinely discuss, debate and refute industry analyst research.

I think that would be great.  Sign me up … I would be happy to
contribute.  But, what what would be even more useful, for me — certainly
more useful than discussions of industry analyst research — would be hearing
more about what open source platforms and tools are turning out to be most
valuable as companies implement compliance solutions.

In my own work as an analyst/writer over the last decade I have discovered
some things that match up–at least in a rough way–with McGovern’s
concerns.  I started out sizing markets, projecting growth, figuring up
market share, and so on.  I learned a couple of things after a few years of
this.  One is that it is hard to predict the future.  A second thing
was that the methodologies available for estimating current market size and
market share in markets that are relatively young and still emerging are subject
to a lot of error.  You can do it for toothpaste or cola, but there is a
lot of guesswork and making of assumptions when you are looking at something
like "content management" or, heaven forbid,
"compliance." 

But perhaps the most striking, humbling thing that I learned is that the
market sizes, growth projections, and so on that I worked so hard to create are
typically not useful to the people and firms that actually USE technology. 
It is critically important stuff for technology vendors … but
technology users are more concerned about what works than they are with
the size of the market. 

So, I don’t do market size estimates anymore.  I am much more interested
in finding out what people are doing and what works.

As I look at Sarbanes Oxley and other compliance issues, the question of
"what works?" seems more important than ever.

So, James, I really like the idea of using trackbacks and other tools to get
a discussion going that brings more open source tools to the forefront. 
But, rather than worrying about what the analysts think, I would be more
interested in finding out more about what companies are using, for what
applications, and what is working. 

I see that James
Governor of RedMonk
is also interested in joining the conversation.  (I
will say a bit more about RedMonk’s interesting thinking about "Compliance
Oriented Architecture" in a separate post.)  With James on board,
along with some people who are using open source approaches to compliance, I
think we could have a conversation that would be both interesting and really
useful.

Syntext Updates its WYSIWYG XML Editor

Syntext, Inc. announced the second version of its Serna WYSIWYG XML Editor. Serna’s WYSIWYG XML editor incorporates on-the-fly XSL-driven rendering technology that allows users to work with XML documents close to their “print appearance.” The new functionality includes very large document support, graphical CALS table support, on-the-fly document profiling with switchable XSLT parameter sets, advanced XML-aware Find & Replace, instant setup of enterprise-specific configuration settings, C++ API, and many other features. The PDF Publishing Package for Serna allows authors to generate high-quality PDF documents right from Serna with just a single button click. This package utilizes the Antenna House XSL Formatter. The key features of Syntext Serna include: out-of-the-box support of XML standards such as DocBook, DITA, TEI, XHTML, and NITF; on-the-fly XSL rendering and document validation (based on XML Schema); support for XML catalogs; XSL-FO and CALS table support; multilingual spell checking; and availability for Microsoft Windows (2000, XP), Mac OS X, and Linux. www.syntext.com

telerik Launches Sitefinity

telerik announced the launch of telerik Sitefinity – a Web Content Management System for ASP.NET that introduces the notion of “100% WYSIWYG” site construction. Featuring telerik r.a.d.controls, the application establishes a environment that enables non-technical business users to build sites, contribute content, and perform workflow tasks in a visual manner. Sitefinity, however, is built with the developer in mind. Its modular architecture and a fully-exposed API enables developers to modify the provided out-of-the-box functionality, reuse existing code from non-CMS driven sites, and add new modules in the form of standard ASP.NET controls. The cornerstone of the environment is a modified version of the r.a.d.designer control, which is responsible for the page layout and content visualization. Layout templates can be created and managed directly from the browser, which eliminates the need for a desktop IDE and file transfer. There are no preview buttons the user workspace is the actual web-site, so that content authoring can be made in-context and on-the-fly. All modifications pass through the approval and publishing stages of the workflow. Sitefinity is offered with a 30-day free trial and 5 commercial licenses, depending on the number of site administrators and the supported database. A server license with unlimited users and unlimited implementations is also available. www.sitefinity.com

Mambo Announces Version 4.5.2

Mambo has released Mambo Version 4.5.2., a significant update to its open source point-and-click website publishing software. This is the first maintenance release on the 4.5.x series and it addresses many usability enhancements, sports many library updates and the addition of the patTemplate templating system. Mambo is released under General Public Licence courtesy of Miro International PTY. Mambo requires a Unix, Windows 2000 or XP server, running Apache 1.3 or above, MySQL 3.23.55 or above, PHP 4.2.1 or above. Users should be browsing the net with Internet Explorer 5.5 or higher, Mozilla 1.7 or higher or FireFox 0.9.3 or higher (Firefox is best supported for Macintosh). You can read more about Mambo and download the latest version of Mambo at www.mamboforge.net, www.miro.com.au.

New Gilbane Report Covers Knowledge Management

We published our lastest report KM as a Framework for Managing Knowledge Assets to subscribers over the weekend. Here is our Intro:

As long-time readers know, “knowledge management” (KM) is a topic we have mostly avoided, especially during the peak of the hype surrounding it in the mid-nineties when even CRT displays were being marketed as “knowledge management solutions”. We also did our best at the time to convince document management vendors that repackaging themselves as KM vendors was a big mistake. Eventually, vendors ended-up adopting the other, more reasonable choice, i.e., “content management”. (For more on this evolution see Vol 8, Num 8: What is Content Management?).

In spite of the mostly negative things we had to say about KM, we did recognize there was a real, identifiable problem that a combination of business practices and processes, with the help of a little technology, could address. In fact, and this was part of the cause of the vendor frenzy, businesses thought of many of their information management problems as knowledge management problems. You can argue that the concept is flawed, but you can’t tell the customer they don’t have a problem.

Today, the idea of KM is much more respectable – there is less hype, and a lot more understanding of the role technology can legitimately play in helping companies better manage their knowledge assets. Contributor Lynda Moulton is one technologist and KM expert that has helped KM become reputable. Her advice in this issue is valuable, current, and hype-free.

Is Sarbanes-Oxley Slowing IT Spending?

Yesterday I wrote about the new AeA
report
on the problems companies are encountering with Sabanes-Oxley Section
404. Another concern raised in the report has to do with innovation and IT
spending.  Quoting from the report …

Instead of taking a principles-based approach, COSO and COBIT provide a super-checklist for all companies, set a cookie-cutter approach for how one must run a business, and they create a limitless necessity to document, document, document, rather than to do, do, do.

The external auditing firms also come in for criticism in the AeA report for
using "cookie-cutter" approaches.  One CFO quoted in the report
complains about armies of auditors in their mid-twenties who know nothing about
business and whose "judgment" is confined to whether or not they can
check off a box on some list.

The fact that Big Four firms are reporting a doubling of auditing revenues,
thanks to Sarbanes-Oxley, invites a cynical view of their situation.  But,
a "big picture" take on the issue needs to consider the risks and
incentives on the auditing side of the problem.  If something does go
wrong, auditors know that shareholders will be coming after them for
damages.  It is hard to see the upside for the auditor in being
"reasonable" and in trying to consider the special circumstances of
smaller companies.  (I am not arguing that the inability to deal with the
special needs of smaller firms is "right" — but simply that the
auditors, too, are constrained by the business and litigious realities
surrounding SOX.)

So … what are the consequences of this "cookie-cutter"
approach?  According to the AeA Report:

A specific example of the damage that this does relates to new IT productivity projects. The only way that U.S. companies successfully can compete with companies based in low-cost countries is to be more efficient. The key to greater efficiency is to invest in new and improved IT and automated systems. Because COSO requires an internal control to be ‘mature’ to be considered effective, it is not practical to implement major new IT systems in the third and fourth fiscal quarters because the control will not be mature.

Ouch!  Is this really happening?  Are readers finding that SOX
Section 404 is turning into a moratorium on IT systems implementation for half
the year?  Send me an email or add a
comment …

MultiCorpora Releases MultiTrans 3.7

MultiCorpora announced toay the release of version 3.7 of MultiTrans, their software based Enterprise Language Management solution. Among other new capabilities, MultiTrans 3.7 delivers a scalable multilingual and multidirectional text repository, a flexible software-based license manager, enhanced project analysis, and an automated text repository update manager. The new multilingual, multidirectional Global Text Repository allows an organization to manage large volumes of content that has been translated into many languages in a single repository. A software-based license manager enables MultiTrans software licenses to be securely activated and transferred between computers with a simple activation code. The new license manager significantly streamlines the deployment and management of licenses for nomadic workers and across distributed workgroups. Enhanced project analysis capabilities provide comprehensive data to support optimal project workflow decisions. Also, automated pre-processing of distributable Project Reference Packages enables external, off-line users to leverage common language assets, improving productivity, consistency and accuracy. The new text repository update manager automatically updates the Global Text Repository with newly completed multilingual content on an ongoing basis. www.multicorpora.com

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