The Gilbane Advisor

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Crunch Time

Today’s Financial Times includes a front page story about the effect
of Sarbanes-Oxley on the fees companies are paying to external auditors: 
On the average, they have doubled this year.  Yow ! 

The FT story emerged from a study of large company spending on SOX
compliance published earlier this week by the Corporate Executive Board, a
consulting firm.  The same study reported that, in addition to the higher
fees for auditing, the companies surveyed spent an average of $5 million to $8
million on SOX Section 404 compliance work in 2004.

The numbers are in the news because companies with fiscal years ending
December 31 will be releasing their annual reports over the next few
weeks.  This will be the first year that these companies will have to
report on the effectiveness of their internal controls, as required by Section
404 of the Act. After the companies make their own assessments of internal
controls, the auditors are required to render an outside opinion on the internal
controls.  In a related story in today’s Financial Times, titled
"Crunch Time," sources from the Big Four accounting firms estimate
that perhaps 10% of the companies will report that there are material weaknesses
in their system of controls.

It appears that we will find out how the markets react to reports of material
weaknesses.

The FT reports that companies typically have three questions for their
auditors:

  • Are we in the clear?  Are our controls effective?
  • How can we make SOX compliance less expensive?
  • How can we turn this into something we can do year after year?

In diagnosing the sources of "material weakness" in internal
control systems, auditors put problems with information technology systems at
the top of the list.  The problems take different forms, but include
difficulties in controlling access to data and difficulties associated with the
project-oriented focus that has been characteristic of initial compliance
efforts.

The companies that reveal material weaknesses over the next four weeks will
almost certainly stay in "project" mode — they will have no other
choice.  But, for the 90% of the companies that successfully make it
through the first year of Section 404 testing and evaluation, the real challenge
will be how to turn this from "crunch time" into a normal part of
business — a part that supports, rather than subtracts from, the rest of the
business.

Are there readers of this column who can share, in general terms, the steps
that their companies are taking to make this transition?  It seems
reasonable to expect that increased use of content-based technologies to
automate parts of the internal control system would be part of the
solution.  Is that turning out to be the case?  Send me an
email
or post a comment.

“What Makes An ECM Suite?”

As content technology solutions continue their evolution toward infrastructure components, it begs an answer to the question, “define ECM suite.” There’s certainly no single definitive answer among vendors. However, there are clear trends in terms of the transformation of what were once specialized capabilities into those now considered commodity items. This is not uncommon in software evolution, as Bill Trippe pointed out in a February 2004 Gilbane Report, reminding us that even spell-checking used to be a separate application in days gone by.

Clearly, version control and check in/check out functionality moved to the commodity level long ago in the content technologies market. More recently (and more interesting) functionality shifts in the ECM suite market include email integration, identity and role management, search, and management of broader content types such as rich media and fixed assets. One needs only to review recent suite upgrades by vendors such as Stellent and Hummingbird for confirmation of this evolution.

Organizations making a suite purchase should be aware of these trends; they will surely effect the viability of short and long-term implementation strategies for both IT and business units. Awareness of vendor heritage is also important:

  • Did the suite evolve from a vendor with specialization a content technology solutions such as WCM, DAM, or DM?
  • Did the suite evolve from a platform player now moving into content technology specializations?
  • Did the suite evolve due to aquisition or in-house expansion of specialized solutions?

While not making any claim to “which is better,” I would strongly advise buyers to be aware of vendor heritage, understand the breadth of commodity functionality, and evaluate the depth of expertise in “checklist” evaluation items such as technical support, professional services, and developer resources.

WebSideStory to Acquire Atomz

WebSideStory, Inc. simultaneously announced an agreement to acquire Avivo Corporation, a California corporation doing business as “Atomz,” and the launch of a new suite of integrated services for online marketing professionals. Upon completion of the merger, WebSideStory will combine Atomz’s hosted site search and web content management applications with WebSideStorys HBX web analytics service to create the a suite of integrated, on-demand digital marketing applications. WebSideStory’s Active Marketing Suite will also include a keyword bid management product, scheduled for release this summer. The Active Marketing Suite will offer a single, shared environment in which businesses can optimize their online performance across multiple marketing channels, while reducing their vendor management costs. The Active Marketing Suite will include: HBX Analytics an on-demand web analytics service; Bid an on-demand keyword bid management product; Search an on-demand web site search application, and Content Manager an on-demand web content management solution. WebSideStory will issue approximately 3.1 million shares of common stock and options to purchase common stock and will pay approximately $4.3 million in cash, in exchange for the outstanding capital stock and options of Atomz. The transaction has been unanimously approved by the boards of directors of both companies and is subject to customary closing conditions. www.atomz.com

Canto Releases Cumulus 6.5

Canto announced the release of Canto Cumulus 6.5. Cumulus 6.5 supports an enhanced built-in user management module, LDAP directory servers as well as a new authentication API. User authentication can be based on passwords stored in the built-in authentication method or an LDAP server, on system passwords (e.g. domain passwords), and with the new authentication API, on any other authentication system. To simplify the Administrator’s task Cumulus 6.5 introduces the Server Console, a centralized administration tool for the Workgroup Server Solutions and Cumulus Enterprise. Enhancements have been made to the permissions management in the User Manager. It is much easier to use, comes with a performance boost, and allows the setting of permissions, even on the Sets. These include View Sets, Assets Handling Sets and also Metadata Templates. Actions and Metadata Templates have been introduced in all versions of Cumulus 6.5. The ‘Quicksearch’ function is now customizable and queries can now be selected from the toolbar by a mouse-click. Version 6.5 will also find duplicates and records of which the assets are missing. These functions will keep users’ catalogs up-to-date. Cumulus 6.5 Single User, Workgroup (Server Solutions) and Enterprise are immediately available in English, German, French and Japanese. Server versions for Mac OS X, Windows, Linux and Solaris, and Client and Single User versions for Mac OS X and Windows are offered. www.canto.com

Inxight Releases ThingFinder Advanced

Inxight Software, Inc., announced the general availability of Inxight ThingFinder Advanced, which extends the power of Inxight’s entity extraction by enabling the definition of custom, pattern-based entities. Out of the box, the original Inxight ThingFinder automatically identifies and extracts 27 key entities – such as people, dates, places, companies or other things – from any text data source, in multiple languages. Using Inxight ThingFinder, developers can maximize and extend the value of their applications by enabling end-users to find the most important pieces of information within large volumes of documents. The new Inxight ThingFinder Advanced is an add-on module that extends ThingFinder’s power by allowing users to define custom patterns of tokens in regular expression syntax. Enriched with deep understanding of natural language, ThingFinder Advanced can extract such custom entities as date/timestamps, chemical compound names or formulae, serial or part numbers, internal project codes, etc. ThingFinder Advanced supports discovery of entities and languages not supported out of the box. The 20 languages ThingFinder Advanced currently supports include: Arabic, Bokmal, Danish, Dutch, English, English MTF, Farsi, Finnish, French, German, Italian, Japanese, Korean, Nynorsk, Portuguese, Russian, Simplified Chinese, Spanish, Swedish, and Traditional Chinese. More languages are planned for a future release. Inxight ThingFinder Advanced is generally available now. www.inxight.com

Workshare Launches Workshare Professional Release 4

Workshare introduced their next generation of document lifecycle compliance technology for corporations, professional services firms and the public sector. Workshare Professional Release 4 (WP4) works in-line with Microsoft Office and safely controls the flow and auditability of document events inside and outside the perimeter across email servers, portals and repositories. WP4 introduces 97 new features including: Always On Audit, Dynamic Document States, Secure Conditioning, Email Synchronization, Policy-based Security, Report Wizard, One-click PDF conversion, DeltaView Accept and Reject, Delegate Authorization, Microsoft SharePoint Integration, Documentum Integration, and Expanded Standards Support. WP4 is available in three editions: WP4 for Outlook, WP4 for Notes and WP4 for GroupWise. All are US $349 per seat for a perpetual license with volume discounts. Term licensing is also available. Supported integration options include Microsoft SharePoint, Interwoven, Hummingbird and Documentum. WP4 for Outlook, with Interwoven and Hummingbird options, is available immediately. WP4 for Notes and WP4 for GroupWise will be released in March 2005. All remaining integration options will be available in March 2005. All Workshare 3 customers on a current software service subscription will receive Workshare Professional at no additional charge. www.workshare.com

eCopy Connections Alliance Program (eCAP)

eCopy, Inc. announced the eCopy Connections Alliance Program (eCAP). The Program enables independent software vendors (ISVs) to create software integration between their enterprise applications and eCopy’s document scanning services operating on a range of multifunction peripherals (MFPs) and scanners. eCopy’s software, coupled with a scanner or digital copier, enables organizations to transform paper documents into electronic documents. Using eCopy, organizations can provide open access to scanning that connects to enterprise applications, such as document management, e-mail, and fax. eCAP is part of an eCopy program called The Paper Connection, which is designed to make it easy for any office worker to integrate paper-based information into enterprise applications, such as enterprise content management (ECM), enterprise resource planning (ERP), customer relationship management (CRM), and e-mail. The Paper Connection complements information lifecycle management (ILM) and addresses the challenge of distributing, managing, accessing, and protecting paper-based information. Connectors that provide integration to the eCopy Open Platform are currently available for ECM applications from EMC, Interwoven, Hummingbird, and Open Text. www.ecopy.com

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