Curated for content, computing, and digital experience professionals

Day: September 15, 2020

Nuance and Microsoft announce the integration of Dragon Ambient eXperience and Microsoft Teams for virtual telehealth

Nuance Communications Inc. and Microsoft Corp. announced Nuance Dragon Ambient eXperience (DAX), an ambient clinical intelligence (ACI) solution, is now integrated into Microsoft Teams to broadly scale virtual consults aimed at increasing physician wellness and providing better patient health outcomes. As a Microsoft Cloud for Healthcare partner and part of a broader partnership between the two companies, the integration enables physicians to activate Nuance DAX from within their Microsoft Teams workflows, so they can focus on the patient while the AI securely captures the details of the virtual visit in context — creating clinical documentation that writes itself. This telehealth workflow solution built on Microsoft Teams:

  • Synthesizes physician-patient conversations during virtual visits through Microsoft Teams, allowing physicians to remain focused on the patient instead of taking notes on the computer.
  • Incorporates patient data securely with contextual information from the electronic health record (EHR) to auto-populate a complete and accurate clinical note for physicians to review directly within the patient’s medical record. The physician always remains in control.

https://www.nuance.com/healthcare/ambient-clinical-intelligence.html

Alfresco announces updated Content Connector for Salesforce

Alfresco Software announced the immediate availability of its newest Alfresco Content Connector for Salesforce, a collaboration and integration tool that incorporates the capabilities of Alfresco Content Services within salesforce.com. The connector provides unified search, more efficient collaboration and automated processes, all of which increases user productivity and enables an organization’s important information to flow more efficiently to the right person.

Alfresco developed an innovative ‘Recommended Content’ feature within its Content Connector for Salesforce that automatically serves up relevant, curated information for the salesperson. This latest version of Alfresco’s Content Connector for Salesforce, comprises several new features including seamless Single Sign On (SSO) that allows users, who are already signed into Salesforce, to directly access Alfresco Content Services. Other features include powerful search, support for standard and custom Salesforce objects, compatibility with Classic and Lightning experiences, and synchronization of Salesforce record properties to the Alfresco repository.

https://www.alfresco.com

Umbraco simplifies website creation and content management for non-developers

Umbraco announce Umbraco Uno, a one-stop web platform based on the open source Umbraco content management system (CMS). Umbraco Uno simplifies the increasingly complex CMS space to enable non-technical marketers and creative agencies to easily build and maintain customized websites without designers or developers who are increasingly difficult and expensive to hire. Umbraco Uno is the latest offering in the Umbraco family, which also includes Umbraco CMS, Umbraco Cloud and Umbraco Heartcore. Umbraco Uno ships with the editor-friendly features the fully functional Umbraco CMS offers, including additional widgets with block editing and a selection of themes that can be customized without coding. Umbraco Uno enables marketers to:

  • Customize the design look, feel and vision, with pre-made content widgets and easy-to-manage settings
  • Add, update, copy, delete, schedule and preview content, including moving back and forth between different parts of the website
  • Support SEO needs, customizable Social Cards and automatic scaling for multi-device looks
  • Integrate best-of-breed third-party applications such as customer relationship management (CRM) and e-commerce
  • Build prototypes to rapidly test campaign sites or landing pages to see how they would perform live.

In addition, as a software-as-a-service (SaaS) solution, Umbraco Uno handles the web hosting and updates, ensures the site is secure, and offers services and support for those needing more help, including in-edit experience for improved onboarding. Umbraco Uno is available in four scalable options: starter, standard, professional and enterprise.

https://umbraco.com/products/umbraco-uno/

Allego releases Allego 6

Allego unveiled Allego 6, the newest version of its learning and enablement platform, which features a user interface refresh that makes it easier for distributed teams to learn critical skills, find the right content at the moment it’s needed, and collaborate more effectively with their peers. The redesigned platform is now an all-in-one solution that makes Allego’s features for learning, content, collaboration, and coaching easier to harness. Enhancements include:

The Lumin Design System debuts in Allego 6 and makes it easier to learn, find sales and time-critical content, and collaborate.

Content Management for sales and marketing collateral, organized in content folders and “channels,” including storing, searching, sharing and usage analytics on presentations, PDFs, videos, office documents, across devices.

Content Enrichment and Personalizations for sellers to customize content for their selling situation by creating videos, embedding messages, questions, calendar links, and visitor forms.

Integrated Training allows enablement teams to produce and link training content to sales content.

Social Stats and Content Analytics show users which content is generating the most engagement and direct them to new beneficial content.

AI Recommendation Feed can now automatically serve up relevant content based on complex relationships between user, peer, and content.

NPS surveys give learning and enablement teams a better understanding of which courses and knowledge assets are effective.

Enhanced CRM contextual recommendations that automatically log seller-shared content and seller call behaviors into an organization’s CRM platform.

Modern Learning Record Store (MLRS) gives organizations xAPI compatibility for traditional and modern learning activities like mandatory compliance training, as well as self-directed learning, coaching, informal and peer knowledge sharing.

User and Course Details Dashboard Enhancements expands on analytics that let managers and administrators access and export information on a particular user, group, sets of content, or courses to easily monitor usage and learning progress down to the individual component level across teams and individuals.

Survey Results Dashboard makes it easy for managers and trainers to gather team feedback.

https://www.allego.com/platform/sales-content-management/

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