Curated for content, computing, and digital experience professionals

Day: April 3, 2006

WebSideStory Launches HBX Analytics 3.5

WebSideStory, Inc. (NASDAQ:WSSI) announced the launch of HBX Analytics 3.5, which expands the dimensions of analysis beyond the tracking of traditional HTML content to include streaming media and mobile device user behavior. These capabilities enable marketers to analyze the activity of an entirely new set of visitor demographics. HBX 3.5, which is currently available to customers at no extra charge, includes: Streaming Media Tracking – Customers can quantify audience levels and interaction with streaming audio and video content served on their own web site or distributed to an external web site via Windows Media Player, QuickTime or RealPlayer; and Analysis of Mobile Device User Behavior – Marketers can now get rich information about visitors who access their HTML and WML web sites through mobile devices. This includes defining active segments for all mobile audiences to better understand their unique navigational behavior and content preferences. HBX 3.5 also provides detailed reporting on the mobile devices used by visitors, including brands, models and service providers.

Interwoven Announces Solution for Buy-Side Financial Institutions

Interwoven, Inc. (NASDAQ:IWOV) announced a solution for buy-side financial institutions to automate the incoming confirmations process for Over-the-Counter (OTC) derivatives, extending Interwoven’s solutions within the financial services industry. The new solution, Scrittura BuySide, enables buy-side firms to achieve increased regulatory compliance and reduce trade processing times by automating and validating the confirmation process for OTC derivative instruments such as interest rate, credit, equity, FX, and energy. A Workflow Manager enables the automation of most manual processes, such as routing of incoming confirmations for matching to internal trading records; checking for legal language, approval and signature; and dispatch back to counterparty. Using fax server technology, the solution employs methods such as side-by-side views of received confirms and internal trade records, optical character recognition, and a matching engine to help professionals match inbound counterparty agreements to outstanding trades. Document management capabilities enable all associated trade documents and versions to move together through the workflow process until the trade is confirmed. The solution also enables these documents to be stored where they can be indexed and easily searched. Users can also dispatch trade documents automatically to any recipient via fax or e-mail.
A document generation engine creates and dispatches replies to dealer counterparties pinpointing incomplete or erroneous legal language and trade data. An audit trail allows the user to locate a document in the workflow process at any given time. Interwoven’s Scrittura BuySide Solution is available now.

Content Management and the Customer Experience Focus of CM Professionals Spring 2006 Conference

Content Management Professionals (CM Pros), the international content management community of practice, announced that the theme of its Spring 2006 Summit, to be held 23-24 April 2006 co-located with the Gilbane San Francisco event, is Content Management and The Customer Experience.

The Spring 2006 CM Pros Summit will kick off with a keynote session on Engaging Customers with Actionable Content by Bill Trippe, Senior Editor of The Gilbane Report. followed by two presentations: A User-Centered Approach to Content Management Design by Theresa Regli; Benefits of a User-Centered Approach to Information Architecture by Joan Lasselle and Mira Wooten of Lasselle-Ramsay. Rounding out the day are two breakout sessions: Microformats and the Future of Syndication from Nate Aune of AdaptiveWave and Portals: From Idea to Reality – the Dangers of the Current State of Portals in the Marketplace, facilitated by Tony Byrne of CMS Watch and Janus Boye of Boye IT. The days closing keynote features an address from James Robertson of Step Two Designs on Content Management in Call Centres: Delivering a Great Customer Experience. Day two of the event begins with two roundtable sessions: interactive development of the Content Lifecycle Poster facilitated by Erik Hartman of Hartman Communicatie BV and Scott Abel of The Content Wrangler, and Best Practices vs. Practicalities: Qualitative Decisions for Delivering the “Best” Content to Customers, facilitated by Rahel Anne Bailie of Intentional Design Inc. and Trevor Paterson of CHC Helicopters. Two parallel breakout sessions The Importance of the Community in Open Source Content Management Systems by Renaud Richardet of Wyona Inc., and Achieving Structure in Enterprise Content from Peter Meyer of Elkera Pty Limited will enable attendees the opportunity to examine in detail these important issues. Ann Rockley, past president of CM Pros and president of The Rockley Group, offers the event’s closing keynote: Developing a Customer-Centric Model for Content Management. Underscoring the many valuable benefits of CM Pros membership, CM Pros members will receive with each USD $145 Summit registration a USD $150 discount coupon for the Gilbane Conference. Individuals who are not currently CM Pros members are eligible for a discounted CM Pros Summit/Membership package. For more information and to register, please visit ,

Index Engines Updates Platform to Version 2.0

Index Engines announced a significant upgrade to their enterprise indexing platform. Version 2.0 extends unstructured data indexing to include secondary storage and boosts processing speeds to 2 Gigabits per second wire speeds. This new release indexes information throughout its lifecycle as it is backed up, replicated, snapshoted, archived, or vaulted, for more comprehensive search, classification and management of data enterprise wide. Previous versions of the Index Engines solution supported indexing of primary storage data. With Version 2.0, files residing in secondary storage, even backup tapes, are fully indexed allowing comprehensive discovery of this data across the enterprise. Version 2.0 of the Index Engines platform is available immediately for early access clients and generally available on April 28, 2006. Prices start at $29,500 for an environment consisting of 2 million documents. http://www.indexengines.com

ComponentOne Releases ComponentOne Doc-To-Help 2006 v1

ComponentOne released ComponentOne Doc-To-Help 2006 v1. This new version enhances the Help authoring experience with new features and functionality for Documenter and NetHelp. Doc-To-Help helps users author or import documentation in Microsoft Word or any HTML editor to create online Help systems and professional printed manuals. Help systems produced with Doc-To-Help can be created in virtually any popular format including HTML Help, Cross-Platform HTML-based Help, JavaHelp, WinHelp, Visual Studio .NET-style Help, and printed documentation. Current Doc-To-Help subscribers will receive these new features and enhancements via the yearly subscription service as a part of their subscription plan. The Doc-To-Help subscription delivers the latest updates and e-mail support for one full year from the date of purchase. Doc-To-Help is available in two versions, Doc-To-Help Enterprise and Doc-To-Help for Word with respective pricing of $999.95 and $749.95. Competitive upgrades, renewal pricing, telephone support and volume discounts are also available. http://www.componentone.com,

Learn about “Enterprise” Digital Rights Mananagement

Digital Rights Management (DRM) gets a lot of bad press about its use and misuse, much of it well-deserved. But there is a less controversial use of DRM technology for corporate applications. “Enterprise DRM” complements content management, firewalls, and other technologies in helping to ensure that sensitive information such as confidential documents, email, and application data do not fall into the wrong hands or get used in ways it shouldn’t. Much corporate content needs to be managed according to certain rules (having nothing to do with copyright) that are outside the scope of workflow processes, and organizations are paying attention.
Our upcoming Conference on Enterprise DRM at Gilbane San Francisco is the first event devoted exclusively to DRM for corporate applications. The conference, chaired by Bill Rosenblatt of DRM Watch, will be a unique opportunity to explore DRM technologies and how they apply to a wide variety of business environments and technology architectures; several vendors will be on hand to demo their solutions. The program will include several case studies of Enterprise DRM deployments in such applications as financial services, human resources, high-tech manufacturing, and distance learning. The program will also feature leading analysts, including Rosenblatt, Jarad Carleton of Frost & Sullivan, and Trent Henry of Burton Group who will present a framework for analyzing Enterprise DRM solutions.
Executives from Enterprise DRM vendors, including Adobe, Cloakware, EMC/Authentica, Essential Security Software, Fasoo.com, Intelligent Wave, Liquid Machines, SealedMedia, and WorkShare will offer insights into technology and the market. The conference will feature panel discussions on technology issues such as Enterprise DRM for mobile devices, secure inter-enterprise collaboration, and integration of Enterprise DRM with content management.
DRM Watch and Gilbane readers can get a special $100 discount off the eDRM conference price of $495 by registering online with discount code “drmwatch”.

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