We updated our survey on enterprise use of blog, wiki and RSS technology for our presentation on the same subject to a group of documentation and training managers yesterday. With 91 respondents the results are a little more respectable. The only obvious differences from our earlier results were an increase the use or planned use of RSS, and the amount of support provided by IT for blogs, wikis, and RSS. We are not sure if there is real “hockey stick” growth going on here – our results don’t show it – but there just might be. Chris Shipley thinks their numbers show it. Perhaps they do, but we need to know more about the demographics. Our own demographics are very broad and include a sizable non-technical component, which could explain the difference. There was certainly strong interest among the doc and training folks yesterday, but deployment was almost non-existent. The only other sort of relevant survey we are aware of is Technorati’s, but that was aimed at bloggers so is a very different animal.
Based on all the evidence, my inclination is to believe the growth is hockey-stick-like. We’ll try and come to some more concrete conclusions on this in time for our keynote debate on this in Boston next month.
Almost forgot to mention the new Yahoo! White Paper on RSS (pdf). If you thought most internet users knew what RSS was you had better read this.
Addendum: Here is more info on the demographics and methodolgy we were looking for re the Guidewire/Edelman survey mentioned by Chris Shipley we referenced above.

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