IBM announced it has acquired the business of iPhrase Systems, Inc. Financial details were not disclosed. iPhrase develops software that improves e-commerce sales, online service and support, and call center productivity by allowing Web site users to more easily find answers, make purchases and solve problems without expert assistance. For example, retailers use iPhrase technology to help interpret and understand online customer queries, even if they are misspelled or contain jargon. iPhrase software also enables merchandisers to dynamically generate customized Web pages with relevant products and shopping cart links, based on individual customer needs. iPhrase’s technology is compliant with Unstructured Information Management Architecture, developed by IBM Research that provides an open framework for the composition of sophisticated analytic applications that discover and leverage meaning from unstructured information. iPhrase software can tailor information specifically for the industry or domain in which it is used, providing a higher-level understanding of user queries. It adapts findings and results and presents them in a format that is easy to use and understand. iPhrase software complements IBM’s existing technology for delivering information in context through search and text analysis of enterprise databases, content management systems, file systems, collaboration systems and external web sites. http://www.ibm.com
CrownPeak and WebTrends have formed a technology partnership to arm marketers to optimize web marketing content, and have integrated WebTrends 7 On Demand into CrownPeak’s web site management services. Marketers can optimize web site content and marketing campaigns on the fly by leveraging WebTrends content, marketing, and conversion analytics and CrownPeak’s workflow features that enable the Content Management System to automatically execute rules based on the web analytics results. Marketers can use WebTrends SmartView to display conversion metrics and visitor segment behavior superimposed on links, promotions and web pages for easy identification of the best areas to feature items. Using CrownPeak’s CMS, thresholds for views, revenue or “add to cart” clicks can be set so that products needing awareness are promoted to these ‘hot-spots’ once the previously featured item reaches the threshold as tracked by WebTrends. CrownPeak CMS users could setup product pages to always reflect what visitors are most interested in, automatically displaying the hottest product families on top-level pages and the current best-selling product SKUs on deeper pages. CrownPeak also automates the process of adding WebTrends SmartSource tags to web pages to minimize missing or erroneous tags. The CrownPeak-WebTrends integrated solution is available immediately, and is sold by both WebTrends and CrownPeak’s sales teams and channel partners. http://crownpeak.com, http://www.webtrends.com
Convera Corporation (NASDAQ: CNVR) announced that its Excalibur Web search technology is set to launch as the index now contains more than 4 billion pages. In addition to reaching 4 billion pages of textual Web content, the Excalibur technology also comprises approximately 500 million images, 20 million audio components and 5 million videos. The Company also disclosed that it has completed the build-out of its second data center located in Dallas, Texas. This site, in conjunction with the Company’s San Diego data center now affords prospective customers a fully redundant hosting environment. With the attainment of these operational and technology milestones, Convera is positioned to begin accepting customers for Excalibur, presently a private label search offering. The Excalibur Web search technology, while a newly developed search platform, leverages Convera’s experience over the past 15 years in creating “deep search” products for law enforcement, national security and intelligence agencies. http://www.convera.com
FileNet Corporation (NASDAQ:FILE) introduced system monitor solutions for its FileNet P8 platform. FileNet System Monitor enables FileNet customers to automate fault detection and fault prevention for higher availability of their FileNet P8 product suites. FileNet System Monitor solutions help system administrators anticipate and correct system outages. FileNet System Monitor is provides real-time, monitoring of all FileNet P8 product suites. http://www.filenet.com
Exalead, a provider of search software announced the availability of its unified search technology platform, exalead one:search, for American businesses. The exalead one:search platform serves as the foundation for Exalead’s portfolio of integrated search products, from desktop to enterprise and the Web. Additionally, Exalead announced the general availability of exalead one:desktop professional edition, the first software solution from the exalead one:search family of products. Coinciding with its entry into the United States market, Exalead is launching version 4.0 of the exalead one:search platform. Its design takes advantage of 64-bit processor architectures and offers a range of advanced search capabilities and navigational tools. A wide range of connectors are available for most industry standard information databases, including SQL, Lotus Notes and Documentum. The software supports a wide range of document files and formats, including multimedia files, e-mail (Microsoft Outlook, Microsoft Exchange, IBM Lotus Notes), Adobe PDF, in addition to database applications through the Professional Edition. The exalead one:desktop software is the first available product based on the exalead one:search platform 4.0 and is available for download. The exalead one:workgroup, exalead one:enterprise and exalead one:datacenter products are scheduled for general availability later this year.
XyEnterprise and Blast Radius Inc. announced a partnership that integrates Blast Radius XMetaL DITA Edition into XyEnterprise’s content management system, Content@ to support both content creation and management using the Darwin Information Typing Architecture (DITA), the OASIS standard for authoring topic-oriented content in XML. XMetaL Author DITA Edition is a solution for authoring and publishing content using DITA. The new product includes Natural Structured Authoring, a user environment designed to reduce time-consuming authoring tasks into simple steps, as well as a visual map editor, reusable components, and support for single-source publishing. Content@ 3.2 is a content management system that gives content authors the ability to manage extensive repositories of topics. Content creators can find related topics that they want to reuse or refer to in their writing, track and review changes in progress, shield changes from those who want to see only approved and published data, and participate in an automated workflow based on their role and responsibility. , http://www.blastradius.com
Vasont Systems announced that the Vasont Universal Integrator (VUI) integrates with the latest release of Adobe FrameMaker software. The VUI is a software extension of Vasont, a content management system that enables organizations to store their multilingual content once for reuse and delivery to multiple media channels. Using VUI, Vasont users are able to work within FrameMaker 7.2 while accessing Vasont through a toolbar menu option. New Adobe FrameMaker 7.2 software delivers an authoring and publishing solution that combines the simplicity of word processing with the power of XML. The software enables WYSIWYG authoring in a structured environment optimized for the editing and production of valid XML. FrameMaker offers the ability to process XSLT during the FrameMaker import and export process, which can facilitate moving content in and out of FrameMaker to a desired structure. Vasont users are able to leverage this ability when moving content in and out of the Vasont repository using the VUI. FrameMaker also supports XML schema as well as DTDs, just like the Vasont content management system. http://www.vasont.com
WebTrends Inc. and Hot Banana announced a technology partnership to streamline the end-to-end process of creating, analyzing and optimizing web site content and marketing campaigns. With the integration of WebTrends 7 directly into the Hot Banana Active Marketing Web Content Management Suite, marketers are provided a single solution to set-up and access WebTrends web analytics and manage web site content on the fly without technical assistance. Hot Banana automates the process of placing WebTrends SmartSource tags on web pages, minimizes hand-coded errors and helps ensure web sites are accurately coded for collecting the desired information. Customers of the integrated solution gain insight into having total control and visibility into the effectiveness of their web site content and marketing programs. Marketers can A/B test different creative, campaign offers and web page layouts on-the-fly to optimize on the best performers, leveraging features within WebTrends 7 such as comparative reports, Product and Campaign Drilldowns and WebTrends SmartView, which superimposes complete conversions metric and visitor segment behavior directly on every web page or HTML email link. The Hot Banana-WebTrends integrated solution is available immediately, and is sold by both WebTrends and Hot Banana’s sales teams and select channel partners. , http://www.WebTrends.com