IBM announced it has acquired the business of iPhrase Systems, Inc. Financial details were not disclosed. iPhrase develops software that improves e-commerce sales, online service and support, and call center productivity by allowing Web site users to more easily find answers, make purchases and solve problems without expert assistance. For example, retailers use iPhrase technology to help interpret and understand online customer queries, even if they are misspelled or contain jargon. iPhrase software also enables merchandisers to dynamically generate customized Web pages with relevant products and shopping cart links, based on individual customer needs. iPhrase’s technology is compliant with Unstructured Information Management Architecture, developed by IBM Research that provides an open framework for the composition of sophisticated analytic applications that discover and leverage meaning from unstructured information. iPhrase software can tailor information specifically for the industry or domain in which it is used, providing a higher-level understanding of user queries. It adapts findings and results and presents them in a format that is easy to use and understand. iPhrase software complements IBM’s existing technology for delivering information in context through search and text analysis of enterprise databases, content management systems, file systems, collaboration systems and external web sites. http://www.ibm.com
CrownPeak and WebTrends have formed a technology partnership to arm marketers to optimize web marketing content, and have integrated WebTrends 7 On Demand into CrownPeak’s web site management services. Marketers can optimize web site content and marketing campaigns on the fly by leveraging WebTrends content, marketing, and conversion analytics and CrownPeak’s workflow features that enable the Content Management System to automatically execute rules based on the web analytics results. Marketers can use WebTrends SmartView to display conversion metrics and visitor segment behavior superimposed on links, promotions and web pages for easy identification of the best areas to feature items. Using CrownPeak’s CMS, thresholds for views, revenue or “add to cart” clicks can be set so that products needing awareness are promoted to these ‘hot-spots’ once the previously featured item reaches the threshold as tracked by WebTrends. CrownPeak CMS users could setup product pages to always reflect what visitors are most interested in, automatically displaying the hottest product families on top-level pages and the current best-selling product SKUs on deeper pages. CrownPeak also automates the process of adding WebTrends SmartSource tags to web pages to minimize missing or erroneous tags. The CrownPeak-WebTrends integrated solution is available immediately, and is sold by both WebTrends and CrownPeak’s sales teams and channel partners. http://crownpeak.com, http://www.webtrends.com
Convera Corporation (NASDAQ: CNVR) announced that its Excalibur Web search technology is set to launch as the index now contains more than 4 billion pages. In addition to reaching 4 billion pages of textual Web content, the Excalibur technology also comprises approximately 500 million images, 20 million audio components and 5 million videos. The Company also disclosed that it has completed the build-out of its second data center located in Dallas, Texas. This site, in conjunction with the Company’s San Diego data center now affords prospective customers a fully redundant hosting environment. With the attainment of these operational and technology milestones, Convera is positioned to begin accepting customers for Excalibur, presently a private label search offering. The Excalibur Web search technology, while a newly developed search platform, leverages Convera’s experience over the past 15 years in creating “deep search” products for law enforcement, national security and intelligence agencies. http://www.convera.com
IBM is teaming up with Google to find documents on personal computers. The newest plug-in for IBMs enterprise search technology will integrate with Google Desktop for Enterprise, which is downloadable free. Customers using IBM WebSphere Information Integrator OmniFind Edition can now search and retrieve various types of content from their personal computers using the Google Desktop for Enterprise interface. That means users will have a single interface for searching desktop, enterprise and web content. Google has already announced that Google Desktop for Enterprise can search the full text of IBM Lotus Notes mail messages stored on a local computer. This feature allows search of all Lotus Notes databases and mail servers in addition to local mail files. Google Desktop for Enterprise is available from http://desktop.google.com/enterprise
Vasont Systems announced that the Vasont Universal Integrator (VUI) integrates with the latest release of Adobe FrameMaker software. The VUI is a software extension of Vasont, a content management system that enables organizations to store their multilingual content once for reuse and delivery to multiple media channels. Using VUI, Vasont users are able to work within FrameMaker 7.2 while accessing Vasont through a toolbar menu option. New Adobe FrameMaker 7.2 software delivers an authoring and publishing solution that combines the simplicity of word processing with the power of XML. The software enables WYSIWYG authoring in a structured environment optimized for the editing and production of valid XML. FrameMaker offers the ability to process XSLT during the FrameMaker import and export process, which can facilitate moving content in and out of FrameMaker to a desired structure. Vasont users are able to leverage this ability when moving content in and out of the Vasont repository using the VUI. FrameMaker also supports XML schema as well as DTDs, just like the Vasont content management system. http://www.vasont.com
Enterprises and developers can now download the Alfresco open source content management system. Alfresco is built on modern, service oriented technologies and standards such as Spring, Hibernate, Lucene and Web Services, JSR-168, JSR-170 and MyFaces. The Alfresco ECM solution is designed for small to mid-sized enterprises and departments that want a system that is easy for end-users to use while also being simple-to-install and flexible for developers to create new and customized content applications. Alfresco integrates to the JBoss Portal, JBoss Application Server, JBoss Cache, JBoss Application Server, Hibernate and MySQL. The Alfresco software is zero footprint ECM whereby no ActiveX or Java Applets are required on the client. Alfresco uses the Microsoft CIFS interface, which enables users to treat content just as they would a Microsoft Windows shared file drive. CIFS enables users to take work offline and synchronize it when reconnecting. It also allows applications that will only work with mounted drives or non-networked file systems to work natively with the Alfresco repository. Alfresco also announced the availability of both a free open source “Community Network” and a series of fee-based support networks. The Community Network is free and is available for download. The Developer Network is $4.99 monthly per user and the Professional Network is $9.99 monthly per user. The Enterprise Network offers unlimited users for a monthly fee of $625. For a limited period all customers taking out a support subscription to the Alfresco Professional Network will receive the Alfresco Enterprise Network product capabilities free of charge. The Professional and Enterprise Network’s are available for download at , http://www.alfresco.org
Exalead, a provider of search software announced the availability of its unified search technology platform, exalead one:search, for American businesses. The exalead one:search platform serves as the foundation for Exalead’s portfolio of integrated search products, from desktop to enterprise and the Web. Additionally, Exalead announced the general availability of exalead one:desktop professional edition, the first software solution from the exalead one:search family of products. Coinciding with its entry into the United States market, Exalead is launching version 4.0 of the exalead one:search platform. Its design takes advantage of 64-bit processor architectures and offers a range of advanced search capabilities and navigational tools. A wide range of connectors are available for most industry standard information databases, including SQL, Lotus Notes and Documentum. The software supports a wide range of document files and formats, including multimedia files, e-mail (Microsoft Outlook, Microsoft Exchange, IBM Lotus Notes), Adobe PDF, in addition to database applications through the Professional Edition. The exalead one:desktop software is the first available product based on the exalead one:search platform 4.0 and is available for download. The exalead one:workgroup, exalead one:enterprise and exalead one:datacenter products are scheduled for general availability later this year.
FileNet Corporation (NASDAQ:FILE) introduced system monitor solutions for its FileNet P8 platform. FileNet System Monitor enables FileNet customers to automate fault detection and fault prevention for higher availability of their FileNet P8 product suites. FileNet System Monitor solutions help system administrators anticipate and correct system outages. FileNet System Monitor is provides real-time, monitoring of all FileNet P8 product suites. http://www.filenet.com