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Category: Publishing & media (Page 43 of 52)

The PDF ISO Standard

Much is being made today of Adobe Systems announcement that “it intends to release the full Portable Document Format (PDF) 1.7 specification to AIIM, the Enterprise Content Management Association, for the purpose of publication by the International Organization for Standardization (ISO).”

The main hubbub surrounds the contention of several bloggers that this represents another attack by Adobe on Microsoft and its recently-released XPS format, “the PDF killer.” Quite probably so. It’s a subject worth examining, although not superficially.
For today I’d like to consider what it means to become an ISO standard. I think of this as the equivalent of getting a lifetime achievement award from The Academy of Motion Picture Arts and Sciences (The Oscars). It means you were pretty good, but you’re now almost dead.

As of December 31, 2005, there were 15,649 published ISO standards, with 1,240 released in that year alone. Under the heading of electronics, information technology and telecommunications, there were 2,447 published standards. How many does your organization conform to? If this impresses you, remember to celebrate World Standards Day on October 14! And for even more fun, there’s the new isomemory game (http://www.iso.org/iso/en/commcentre/isomemory/startpage.html#). I hear it’s fun for the whole family!

You can’t read the published standards on the ISO site without giving them a chunk of cash first. That says something in itself; I’m just not sure what. But you can see listings of the bodies buried in the ISO graveyard. For example ISO 12639:2004 is the TIFF/IT standard, once used widely in the prepress industry, but no longer a player. You can however download it for 176 Swiss francs, 8700 Yugoslav dinars, or about $140 Yankee dollars.

ISO 6804:1991 covers “rubber hoses and hose assemblies for washing-machines and dishwashers — Specification for inlet hoses.” It’s yours for 48 Swiss francs!

I could go on (and am tempted to do so).

At the same time, there are certain relevant standards that have crept into ISO…as Adobe mentions in its press release, all of the PDF sibling are now ISO standards (PDF/X, PDF-X1, etc.). The OpenDocument Format is a standard. And so on.

So what is the significance of becoming an ISO standard when your standard is one that people actually use? Historically, none; more recently, some.

As the publishing industry has evolved into an ever-more-complex microsystem, more and more organizations (and indeed states, countries, etc.) are choosing to endorse standards that have been accepted and published by ISO.

Will more organizations use PDF if it’s an ISO standard? Probably not. That is, unless Microsoft gains real traction with XPS. There are some very high-stakes games being played against the Microsoft/Windows juggernaut, and standards have become a key weapon in the game. Adobe has played a major trump card. Microsoft: your move.

Adobe to Release PDF for Industry Standardization

Adobe Systems Incorporated (Nasdaq:ADBE) announced that it intends to release the full Portable Document Format (PDF) 1.7 specification to AIIM, the Enterprise Content Management Association, for the purpose of publication by the International Organization for Standardization (ISO). PDF has become a de facto global standard since Adobe published the complete PDF specification in 1993. Since 1995 Adobe has participated in various working groups that develop technical specifications for publication by ISO and worked within the ISO process to deliver specialized subsets of PDF as standards for specific industries and functions. Today, PDF for Archive (PDF/A) and PDF for Exchange (PDF/X) are ISO standards, and PDF for Engineering (PDF/E) and PDF for Universal Access (PDF/UA) are proposed standards. Additionally, PDF for Healthcare (PDF/H) is an AIIM proposed Best Practice Guide. AIIM serves as the administrator for PDF/A, PDF/E, PDF/UA and PDF/H. Adobe will release the full PDF 1.7 specification as defined in the PDF Reference Manual to AIIM for the purpose of submission to ISO. The joint committee formed under AIIM will identify issues to be addressed, as well as proposed solutions, and will develop a draft document that will then be presented to a Joint Working Group of ISO for development and approval as an International Standard. AIIM holds the secretariat for the International Organization for Standardization (ISO) Technical Committee (TC) 171 and 171 SC2 for Document Management Applications, and is the administrator for the U.S. Technical Advisory Group to ISO TC 171 that represents the U.S. at international meetings. www.adobe.com/devnet/pdf/pdf_reference.html

SoftCare Releases SoftCare K4 Version 5.7

Version 5.7 of publishing solution SoftCare K4 is now available. The new release of the editorial system includes several enhancements that can help publishers using Adobe InDesign and InCopy. Among these features are a new scripting interface for automating customer-specific processes, and the optional K4 Web Editor 2.0, which allows users to write and edit articles to fit in a Web browser and offers more flexibility in including the staff in the work processes. An improvement in Version 5.7 enables functions specific to the K4 system to be accessed automatically through scripts (JavaScript, AppleScript or Visual Basic), improving speed and productivity by allowing users to automate certain tasks within the editorial workflow. K4 Web Editor 2.0 lets users write, edit and copyfit Adobe InCopy articles in K4 from any computer with nothing more than a Web browser and an Internet connection. Articles checked out with K4 Web Editor are locked in the database; check-in from Web Editor unlocks the file and updates the database. Accurate representations of K4 articles, complete with styling, font mapping and layout geometry, are generated by Adobe InDesign Server and made available via a password-protected browser interface. It also allows users to work offline. Other improvements include the new easy query mode which allows quick searching for document names, and improved accessibility with larger fonts in the job lists. SoftCare K4 version 5.7 is available from K4 System Integrators worldwide. Customers using K4 version 5.0 or higher with valid maintenance agreements are eligible for a free upgrade. The K4 Web Editor is available for purchase as an option for K4 5.6 and 5.7 installations. K4 supports Mac OS X and Windows clients in mixed-platform environments. The server software is available for Mac OS X, Windows, Sun Solaris and Linux. http://www.softcare.de

Online Help and Customer Experience

Although I have been out of the technical writing trenches for some time now, I enjoy staying in touch with my techdoc buddies and keeping up with the hot issues. One I remember well is the challenges in the early 90’s of single-sourcing documentation for print, electronic, and context-sensitive online help delivery.

Apparently it’s still hot, despite the release of RoboHelp6 from Adobe, a tool I remember quite well. This is the first product update Adobe has released since the company bought Macromedia over a year ago. Product reviewers generally agree that Adobe beat the estimated delivery date by months, although there is some confusion over dueling version numbers according to my friend Char James-Tanny over at helpstuff.com. Still, an early release is a good sign in terms of a company’s current and future commitment to a product.

On the other hand, product reviewers also seem to agree that “XML does not seem to be a priority.” Hmmm. That certainly does not bode well for champions of single-sourcing for multi-channel publishing (although the new version automates hyperlinked PDF creation.) Even more interesting are the passionate responses to an unfavorable monkeyPi product review, including an extremely detailed rebuttal from Rick Stone, Adobe’s Community Expert for the product (although he’s not an employee…)

Without claiming to have reviewed the product, what I find most interesting is Adobe’s focus on source and version control, team collaboration and workflow, and the usage tracking capabilities of RoboHelp Server6. Adobe describes this latter feature as the ability to identify frequently-viewed content, view usage statistics, and uncover search trends.

As we’ve discussed in numerous posts, relevant content and customer experience are intrinsically related, whether the project is Web site design, localization efforts, or yes, even online help development. (Part 2 of our series on this subject, Small Content Changes, Big Impact takes place on Thursday February 1st.) Assuming RoboHelp Server6 provides the insight into the online help user experience it claims, its value to techdoc departments striving for more “upstream impact” in their organization could be quite significant.

Textbook Legislation

This week’s Campus Marketplace has a nice article summarizing new legislation meant to regulate the sale of college textbooks– www.nacs.org/news/011907-legislation.asp. I’m not sure that the proposed legislation will do much to help students. This legislation could yield a bigger win by providing incentives for the College Publishing industry to focus upon furthering true cross media publishing initiatives and on developing alternate revenue models. The result would be lower priced product suites that would offer more utility and value for students. Of course, the win for publishers would be reduced used books and higher recurring revenues.

Blackwell Publishing Revamps Online Delivery Platform

Oxford, UK , Boston, USA, and Melbourne, Australia —January 12th, 2007—Blackwell Publishing announced its newly redesigned online delivery platform, Blackwell Synergy (www.blackwell-synergy.com).
Blackwell Synergy enables its users to search 1 million articles from over 850 leading scholarly journals across the sciences, social sciences, humanities and medicine. The redesign provides easier navigation, faster loading times and improved access to tools for researchers, as well as meeting the latest accessibility standards (ADA section 508 and W3C’s WAI-AA).
The new Blackwell Synergy website retains all the essential benefits that researchers, librarians and authors value and uses the same URL structure. In addition to a new look and feel, features have been repositioned to highlight options more clearly to users and enable them to make best use of the suite of tools available such as most read and most cited articles, citation alerts, download to reference manager software, and the ability to email the article to a friend. Full-text online access to the journals on Blackwell Synergy is available at thousands of institutions worldwide.
Key site features for researchers include:
– clear search and browse functions and ability to search within other databases
– abstracts and sample issues free to all users
– many articles also free after a certain time or as open access through the OnlineOpen initiative
– HTML articles include embedded references, figures and tables
– OnlineEarly and OnlineAccepted articles available online before issue publication
– quick links to the most-downloaded and most-cited articles by journal
– reference links and citing article links allow users to follow the research
– export citations of articles directly into reference management software
– receive e-alerts for tables of contents, topic and author research alerts, citation alerts and OnlineEarly and OnlineAccepted alerts
– all e-alerts available as email or RSS newsfeeds
This release does a nice job of supporting new standards, passing information from articles to content management systems, and support of new RSS protocols. The Online early feature rewards publishers that have solid cross media publishing practices.

Wikimedia

We marvelled when we saw the prestigious Encyclopedia Britannica usurped by Microsoft’s Encarta. It was a tribute to the clever utilization of multimedia and excellent marketing that leveraged Microsoft’s position in the software world. Given Microsoft’s incredible resources and market clout, it was assumed that the Encarta franchise would build and thrive to become the most heavily utilized fact resource. Therefore, it was even more shocking when Wikipedia burst onto the scene in 2001. And it’s continued evolution demonstrates that this project is no fluke. There are over 1.5 million articles and there are over 100 international versions. How is this possible? Is it simply because it is a free reference resource? I do not think so. Average consumers seem to have voted for breadth and currency over authority. More importantly, a large group of contributors and reviewers seem to feel a pride of ownership in the work of their collaboration. This phenomena has interesting implications for publishing firms.

Wikimedia now has a number of related projects including Wikibooks and Wikiversity. Wikibooks has generated 23,476 content modules for over 1000 topics in less than three years. Wikiversity is in its formative stages but plans to offer free course materials and may provide a platform for developing research topics into wikimongraphs.

It is sometimes difficult to get past the fact that all Wikimedia content is free to focus upon the powerful authoring metaphor that they have created and proliferated. These very same techniques could be used by commercial and corporate publishers. All School, College, and Professional publishers could use these techniques to refine and improve the quality of their publications. These techniques could enable publishers to keep their intellectual property much more current than is possible with today’s authoring approach. And the collaboration aspect could help learners and professionals grow by exchanging and debating ideas. In the corporate world, we need look no further than the communities established around Microsoft Sharepoint to see how valuable information can be rapidly developed and disseminated. These communities have relieved Microsoft of a tremendous support burden.

The Wiki modules are quite similar to open source code modules… More on this in a subsequent post…. Your comments are encouraged!!

Adobe Releases Major Upgrade to RoboHelp

Adobe Systems Incorporated (Nasdaq:ADBE) announced Adobe RoboHelp 6, a system to create, manage and publish software help systems, knowledge bases and documentation for desktop and Web-based applications. As a key element of Adobe’s technical communications product line-up, which includes Adobe FrameMaker, Adobe Captivate and Adobe Acrobat, RoboHelp 6 provides all the desktop functionality that authors need to create Help content, including table of contents, index, glossary, graphics, special effects and context-sensitive Help. Adobe RoboHelp Server 6, also introduced, provides server features that ensure the delivery of up-to-date online content, with real-time tracking of how end-users engage with the help system that provides feedback to Help publishers. With this release, Adobe has consolidated the Adobe RoboHelp product family into two choices – Adobe RoboHelp 6 for authoring and Adobe RoboHelp 6 Server for the delivery of online content. Users of RoboHelp 6 also benefit from the integration of Adobe Captivate 2 for improved workflow and more engaging content with simulations and demonstrations. In addition, users can automate the building of their help at a predetermined time using command line compilation. Conditional Table of Contents (TOC) allows for greater control and customization of table of contents. With User Defined Variables, changes can be made just once, but seen everywhere in Help. Updated Adobe RoboSource Control provides a source document and version control system for Windows and Web development for both individual users and collaborative teams. Adobe PDF creation generates support for hyperlinks & bookmarks and enables accessible PDFs. RoboHelp 6 and RoboHelp 6 Server are available for purchase for Windows 2000 and Windows XP. Support for Windows Vista will be added in 2007. The estimated street price for Adobe RoboHelp 6 is US$999 and US$1999 for Adobe RoboHelp 6 Server. Previous users of RoboHelp and RoboInfo can upgrade to Adobe RoboHelp 6 and RoboHelp Server 6 for an estimated street price of US$499 and US$999, respectively. http://www.adobe.com

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