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Category: Publishing & media (Page 43 of 53)

Boston Area DITA User Group

Bob Doyle alerts us to the next meeting of the Boston Area DITA Users Group. On Tuesday February 13 at 6:30 pm, Judy Kessler will present, “How Sybase Made the Business Case for DITA.”

The meeting starts with light snacks and networking at 6:30 and the presentation starts at 7:00. The meeting will be at the Information Mapping headquarters in Waltham. For directions, click here. Bob asks that if you are planning to attend, please RSVP to Judy Kessler.

For more information on this and future Boston meetings, check the User Group homepage.

Vignette Launches Digital Services Hub

Vignette (NASDAQ: VIGN) announced the immediate availability of the Vignette Digital Services Hub, which enables organizations to manage and deliver rich multimedia content to any Web-enabled device through a single unified framework. Vignette Digital Services Hub also provides tracking and analysis to ensure content reaches the intended audience with the desired effect. The initial offering targets telecommunications, media and entertainment companies that depend on differentiated and interactive content such as ring tones, video downloads and mobile TV to attract and service customers. However, the technology has broad application across all markets, such as financial services, healthcare, distribution and retail, which require anytime, anyplace connections with their customers. Vignette Digital Services Hub combines Vignette’s Web solution with technologies from partners to provide a single, flexible application for collecting, managing, approving and delivering electronic assets and rich media to customers based on preferences, demographics and demonstrated interests. Vignette Digital Services Hub go-to-market partners include: SafeNet-Digital rights management for content protection and rights enforcement; Sun- Identity management and integration hardware; Valista-Merchandizing, payments and settlement solutions; and, Volantis-Optimized and personalized mobile content push, device detection and recognition and asset resolution software. To bring the solution to market, Vignette is working with global and local systems integrators including DPCI, Future Technologies, Inc., Hyperlink, iFactory, Informatica El Corte Ingles, ioko, Morse Group, Sapient, Stefanini, Tata Consultancy Services, Tallence and Virtusa. http://www.vignette.com/

Document Sciences Announces Acquisition of CambridgeDocs

Document Sciences Corporation (NASDAQ: DOCX) announced it has completed the acquisition of CambridgeDocs a provider of document transformation and repurposing technology. The acquired technology will allow xPression, to import and repurpose content from popular formats, including Word, HTML, PDF, Excel, RTF, and Adobe FrameMaker, enabling customers to leverage the tens of thousands of documents existing throughout an enterprise without having to manually recreate the content. Once transformed, the content can be made available for delivery through Document Sciences xPression product suite, as well as independently through XML-based Web Services. The transformed content can also be classified and indexed within enterprise information portals, and aggregated, assembled and (re)published in multiple formats, including HTML, PDF, Postscript, IBM AFP, PCL and RTF. In addition to tighter integration with CambridgeDocs technology, Document Sciences will continue to develop CambridgeDoc’s xDoc product suite. The xDoc products sold through OEM software agreements with vendors in the XML content management and publishing area. The entire CambridgeDocs team, located in Cambridge, MA, and Lahore, Pakistan, will be joining the Document Sciences. http://www.docscience.com, http://www.cambridgedocs.com

Magazines and Digital Publishing

Magazines have been doing electronic publishing for a long time. Magazine articles, for example, have been in databases for at least 20 years, and some of the magazine publishers were the earliest to leverage the Web–and some with tremendous success even at the very beginning. (I was at ZDNet briefly in the 1990s when the traffic seemed to double monthly.) Yet some other magazines have been laggards, nervous perhaps about what the digital product might do to the print. Still others have developed interesting mixed models, where some content in the print ends up free on the Web while other content is available only to print subscibers. And others have developed wholly different digital products that share little more than the brand with the print product. There is no end to the potential models, and perhaps for very good reason–every audience is different and every mix of advertisers is different.

I happened on a very thoughtful discussion about magazine digital publishing models. Staci Kramer of paidContent.org moderated “a fireside chat” with Jim Spanfeller, CEO of Forbes.com and Jeff Price, President of SI.com at the SIIA conference in NYC earlier this week. The video can be watched in its entirety here; it’s about 30 minutes long, and well worth your time if you are thinking about these issues.

The PDF ISO Standard

Much is being made today of Adobe Systems announcement that “it intends to release the full Portable Document Format (PDF) 1.7 specification to AIIM, the Enterprise Content Management Association, for the purpose of publication by the International Organization for Standardization (ISO).”

The main hubbub surrounds the contention of several bloggers that this represents another attack by Adobe on Microsoft and its recently-released XPS format, “the PDF killer.” Quite probably so. It’s a subject worth examining, although not superficially.
For today I’d like to consider what it means to become an ISO standard. I think of this as the equivalent of getting a lifetime achievement award from The Academy of Motion Picture Arts and Sciences (The Oscars). It means you were pretty good, but you’re now almost dead.

As of December 31, 2005, there were 15,649 published ISO standards, with 1,240 released in that year alone. Under the heading of electronics, information technology and telecommunications, there were 2,447 published standards. How many does your organization conform to? If this impresses you, remember to celebrate World Standards Day on October 14! And for even more fun, there’s the new isomemory game (http://www.iso.org/iso/en/commcentre/isomemory/startpage.html#). I hear it’s fun for the whole family!

You can’t read the published standards on the ISO site without giving them a chunk of cash first. That says something in itself; I’m just not sure what. But you can see listings of the bodies buried in the ISO graveyard. For example ISO 12639:2004 is the TIFF/IT standard, once used widely in the prepress industry, but no longer a player. You can however download it for 176 Swiss francs, 8700 Yugoslav dinars, or about $140 Yankee dollars.

ISO 6804:1991 covers “rubber hoses and hose assemblies for washing-machines and dishwashers — Specification for inlet hoses.” It’s yours for 48 Swiss francs!

I could go on (and am tempted to do so).

At the same time, there are certain relevant standards that have crept into ISO…as Adobe mentions in its press release, all of the PDF sibling are now ISO standards (PDF/X, PDF-X1, etc.). The OpenDocument Format is a standard. And so on.

So what is the significance of becoming an ISO standard when your standard is one that people actually use? Historically, none; more recently, some.

As the publishing industry has evolved into an ever-more-complex microsystem, more and more organizations (and indeed states, countries, etc.) are choosing to endorse standards that have been accepted and published by ISO.

Will more organizations use PDF if it’s an ISO standard? Probably not. That is, unless Microsoft gains real traction with XPS. There are some very high-stakes games being played against the Microsoft/Windows juggernaut, and standards have become a key weapon in the game. Adobe has played a major trump card. Microsoft: your move.

Adobe to Release PDF for Industry Standardization

Adobe Systems Incorporated (Nasdaq:ADBE) announced that it intends to release the full Portable Document Format (PDF) 1.7 specification to AIIM, the Enterprise Content Management Association, for the purpose of publication by the International Organization for Standardization (ISO). PDF has become a de facto global standard since Adobe published the complete PDF specification in 1993. Since 1995 Adobe has participated in various working groups that develop technical specifications for publication by ISO and worked within the ISO process to deliver specialized subsets of PDF as standards for specific industries and functions. Today, PDF for Archive (PDF/A) and PDF for Exchange (PDF/X) are ISO standards, and PDF for Engineering (PDF/E) and PDF for Universal Access (PDF/UA) are proposed standards. Additionally, PDF for Healthcare (PDF/H) is an AIIM proposed Best Practice Guide. AIIM serves as the administrator for PDF/A, PDF/E, PDF/UA and PDF/H. Adobe will release the full PDF 1.7 specification as defined in the PDF Reference Manual to AIIM for the purpose of submission to ISO. The joint committee formed under AIIM will identify issues to be addressed, as well as proposed solutions, and will develop a draft document that will then be presented to a Joint Working Group of ISO for development and approval as an International Standard. AIIM holds the secretariat for the International Organization for Standardization (ISO) Technical Committee (TC) 171 and 171 SC2 for Document Management Applications, and is the administrator for the U.S. Technical Advisory Group to ISO TC 171 that represents the U.S. at international meetings. www.adobe.com/devnet/pdf/pdf_reference.html

SoftCare Releases SoftCare K4 Version 5.7

Version 5.7 of publishing solution SoftCare K4 is now available. The new release of the editorial system includes several enhancements that can help publishers using Adobe InDesign and InCopy. Among these features are a new scripting interface for automating customer-specific processes, and the optional K4 Web Editor 2.0, which allows users to write and edit articles to fit in a Web browser and offers more flexibility in including the staff in the work processes. An improvement in Version 5.7 enables functions specific to the K4 system to be accessed automatically through scripts (JavaScript, AppleScript or Visual Basic), improving speed and productivity by allowing users to automate certain tasks within the editorial workflow. K4 Web Editor 2.0 lets users write, edit and copyfit Adobe InCopy articles in K4 from any computer with nothing more than a Web browser and an Internet connection. Articles checked out with K4 Web Editor are locked in the database; check-in from Web Editor unlocks the file and updates the database. Accurate representations of K4 articles, complete with styling, font mapping and layout geometry, are generated by Adobe InDesign Server and made available via a password-protected browser interface. It also allows users to work offline. Other improvements include the new easy query mode which allows quick searching for document names, and improved accessibility with larger fonts in the job lists. SoftCare K4 version 5.7 is available from K4 System Integrators worldwide. Customers using K4 version 5.0 or higher with valid maintenance agreements are eligible for a free upgrade. The K4 Web Editor is available for purchase as an option for K4 5.6 and 5.7 installations. K4 supports Mac OS X and Windows clients in mixed-platform environments. The server software is available for Mac OS X, Windows, Sun Solaris and Linux. http://www.softcare.de

Online Help and Customer Experience

Although I have been out of the technical writing trenches for some time now, I enjoy staying in touch with my techdoc buddies and keeping up with the hot issues. One I remember well is the challenges in the early 90’s of single-sourcing documentation for print, electronic, and context-sensitive online help delivery.

Apparently it’s still hot, despite the release of RoboHelp6 from Adobe, a tool I remember quite well. This is the first product update Adobe has released since the company bought Macromedia over a year ago. Product reviewers generally agree that Adobe beat the estimated delivery date by months, although there is some confusion over dueling version numbers according to my friend Char James-Tanny over at helpstuff.com. Still, an early release is a good sign in terms of a company’s current and future commitment to a product.

On the other hand, product reviewers also seem to agree that “XML does not seem to be a priority.” Hmmm. That certainly does not bode well for champions of single-sourcing for multi-channel publishing (although the new version automates hyperlinked PDF creation.) Even more interesting are the passionate responses to an unfavorable monkeyPi product review, including an extremely detailed rebuttal from Rick Stone, Adobe’s Community Expert for the product (although he’s not an employee…)

Without claiming to have reviewed the product, what I find most interesting is Adobe’s focus on source and version control, team collaboration and workflow, and the usage tracking capabilities of RoboHelp Server6. Adobe describes this latter feature as the ability to identify frequently-viewed content, view usage statistics, and uncover search trends.

As we’ve discussed in numerous posts, relevant content and customer experience are intrinsically related, whether the project is Web site design, localization efforts, or yes, even online help development. (Part 2 of our series on this subject, Small Content Changes, Big Impact takes place on Thursday February 1st.) Assuming RoboHelp Server6 provides the insight into the online help user experience it claims, its value to techdoc departments striving for more “upstream impact” in their organization could be quite significant.

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