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Category: Content management & strategy (Page 471 of 479)

This category includes editorial and news blog posts related to content management and content strategy. For older, long form reports, papers, and research on these topics see our Resources page.

Content management is a broad topic that refers to the management of unstructured or semi-structured content as a standalone system or a component of another system. Varieties of content management systems (CMS) include: web content management (WCM), enterprise content management (ECM), component content management (CCM), and digital asset management (DAM) systems. Content management systems are also now widely marketed as Digital Experience Management (DEM or DXM, DXP), and Customer Experience Management (CEM or CXM) systems or platforms, and may include additional marketing technology functions.

Content strategy topics include information architecture, content and information models, content globalization, and localization.

For some historical perspective see:

https://gilbane.com/gilbane-report-vol-8-num-8-what-is-content-management/

Ipedo Introduces XML Views Integration Technology

Ipedo introduced Ipedo XML Views, an integration technology that unifies information management for portals, custom Web applications and Web services initiatives. Integrated into its Ipedo XML Database and Ipedo Integration Manager, XML Views expands the reach of corporate information resources. Ipedo XML Views are virtual, real-time snapshots of information from external XML and non-XML sources presented in XML to simplify integration tasks in applications. Once constructed, XML Views can be manipulated using XML query and transformation standards, and multiple XML Views can be combined to create information composites tailored for specific applications. Ipedo’s XML Views technology provides virtual connections to remote information sources for quick, easy access, whether structured data from databases or unstructured Web content. The XML Views architecture works across existing relational databases, content management systems and Web Services, and can be tailored using an adapter development kit. The all-Java design includes support for JDBC, JMS, and SOAP, and can be deployed in conjunction with J2EE application servers such as BEA WebLogic or IBM WebSphere. www.ipedo.com

iPhrase & Stellent Partner

iPhrase Technologies, Inc. and Stellent, Inc. announced a partnership to integrate iPhrase One Step with the Stellent Content Server and Content Categorizer products. The companies will also engage in joint sales and marketing activities to their respective customer bases. The combined solution will help customers to deliver search results to a wide array of self-service systems, including portals and online customer support applications. The Stellent Content Categorizer supports the integration of third-party engines to enable the appropriate metadata to be extracted and specific taxonomies and vocabularies to be utilized during the check in process. iPhrase One Step self-service search provides the “last mile” of information access by automatically leveraging this organization and aggregation of content. www.stellent.com, www.iphrase.com

FileNET Delivers Integrated Reporting & Analytics

FileNET Corporation introduced the Process Analyzer, a reporting and analytics tool designed to help enterprises optimize their business operations and increase the returns they realize from their Business Process Management (BPM) investment. Using a graphical interface, the Process Analyzer provides visibility into business processes with tracking metrics and reports. The solution offers seamless integration with FileNET’s Enterprise Content Management framework. The Process Analyzer helps companies establish benchmarks for evaluating business performance, and analyze productivity, efficiency and cycle time. It also enables managers to identify bottlenecks in their operations so they can reallocate under- or over-utilized resources. The Process Analyzer will be available in September and has a base configuration price point of $70,000 USD. www.FileNET.com

Enigma Rolls Out New Version of 3C Platform

Enigma, Inc. announced the availability of Enigma 3C Version 8. Version 8 combines content, commerce and collaboration, allowing manufacturers, service partners and operators of complex capital equipment to improve the efficiency of support operations, increase equipment utilization and enhance aftermarket revenue. Enigma 3C Version 8 was developed to meet the needs of the people who maintain and support capital equipment and complex products, such as jet engines, construction machinery, automobiles and telecommunications equipment – from initial installation through operation and product lifecycle maintenance. By creating an as-maintained encyclopedia of product information, that both the OEM and end-user can dynamically update, Version 8 allows operators and service providers to access all the information they need, when and where they need it, for the exact configuration of equipment they are servicing. Version 8 allows the OEM to dynamically update the previously deployed product information with maintenance revisions and service bulletins and to reach out and receive feedback from their customers. www.enigma.com

Opencola Adds Moreover’s Metabase to Search

Opencola Ltd. announced that it has signed an agreement with Moreover Technologies to enhance its search application with real-time access to news and information through Moreover’s Public Metabase. Moreover’s Public Metabase is a subset of 2,700 sources from its CI-Metabase, an XML database of online news content. Opencola’s new product, launching this fall, is a desktop application that enables knowledge seekers to search, acquire, manage and collaborate on distributed content from sources including the Internet, news feeds, peers and selected databases. Opencola is geared toward the professional who relies on research as an integral part of their job. www.opencola.com

RedDot Announces Live Support

RedDot Solutions announced the launch of RedDot Live Support, a web-based customer support system that enables visitors of the Extranet to instantaneously communicate with the technical support personnel. Extranet visitors simply click a Live Support button and are connected with one of the customer support representatives. RedDot Technical Support Consultants then assist the visitors by providing information, links, graphics, or even guiding them through the RedDot Content Management Server (CMS). RedDot’s technical support representatives can handle concurrent multiple Live Support calls instead of being limited to one phone conversation. All chat conversations are logged. www.reddot.com

Cetara Releases Version 4 of WordShare

Cetara Corporation announced the release of Cetara WordShare version 4. This software, which enables authors to create, manage and share document content in an efficient and consistent manner, integrates seamlessly with Microsoft Word for Windows, providing the authors with the ability to compose, edit and automate documents. Cetara WordShare users generate documents by using common elements referred to as ‘components.’ The users store components containing document content, and their corresponding information, in Microsoft SQL Server or Oracle databases. Using these components as building blocks, a user can quickly produce documents such as contracts, proposals, government and legal documents and loan applications. To download a free trial version of Cetara WordShare, see www.cetara.com/wordshare

Summus Partners With FAST to Develop Wireless Search Applications

Summus, Inc. announced it has signed an agreement with Fast Search & Transfer (FAST). Under terms of the agreement, Summus will develop an enhanced multimedia search application for wireless phones utilizing FAST’s technology platform. This new application will provide users with the ability to use their wireless phones to search the Web for a wider variety of multimedia. Users will have the ability to view the items they find through the search including images, and in the future other multimedia, on their wireless phone. Users can store and search content in a personal multimedia storage directory accessible from their wireless phone or their PC. www.fastsearch.com, www.summus.com

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