Curated for content, computing, data, information, and digital experience professionals

Category: Content management & strategy (Page 285 of 482)

This category includes editorial and news blog posts related to content management and content strategy. For older, long form reports, papers, and research on these topics see our Resources page.

Content management is a broad topic that refers to the management of unstructured or semi-structured content as a standalone system or a component of another system. Varieties of content management systems (CMS) include: web content management (WCM), enterprise content management (ECM), component content management (CCM), and digital asset management (DAM) systems. Content management systems are also now widely marketed as Digital Experience Management (DEM or DXM, DXP), and Customer Experience Management (CEM or CXM) systems or platforms, and may include additional marketing technology functions.

Content strategy topics include information architecture, content and information models, content globalization, and localization.

For some historical perspective see:

https://gilbane.com/gilbane-report-vol-8-num-8-what-is-content-management/

Top Content Management Companies and Industry Experts to Gather Next Week at Gilbane Content Management Conference

The Gilbane Report and Lighthouse Seminars today announced that the Gilbane Conference on Content Management Technologies, taking place April 11-13 at the Palace Hotel in San Francisco, will offer a free technology showcase that will play host to many of the industry’s most innovative developers of content management solutions. In addition to the free technology showcase, the event offers a conference program backed by one of the largest gatherings of industry analysts to provide attendees with independent insight and analysis into content management trends. All keynote sessions are free, as are additional conference sessions on Enterprise use of Blogs and Wikis, and a special session on compliance. Technology companies that will demonstrate their latest solutions at the event, include: Interwoven, Open Text Corporation, Macromedia, Blast Radius, Quark, Hummingbird, Oracle, Astoria Software, Atomz, AuthorIT, ClearStory Systems, CrownPeak Technology, Datalogics, Day Software, Ektron, Em Software, Endeca, Ephox, Etilize, Exegenix, FatWire Software, GMC Software Technology, Hot Banana, Idiom, Innodata Isogen, Kofax, Mark Logic, Mondosoft, Percussion, Quasar Technologies, RedDot Solutions, Refresh Software, SchemaLogic, Serena, SiberLogic, Translations.com, Vamosa, Weborganic Systems, Xerox, Xyleme, and Xythos. There is no charge to visit the Exhibit Hall; however, a registration badge is required for admittance. On-site registration is available for exhibit-only visitors. See the full release for information on product announcements at the event at . Full event details can be found at: https://gilbane.com/conferences/San_Francisco_05.html

The Five R’s of Compliance

The amount of published material (including blog entries) on compliance continues to grow exponentially, which is not surprising given the pervasiveness of the issues. By pervasiveness I mean not only the applicability of at least some compliance requirements on virtually every size and sort of organization, but also that compliance cuts across the breadth of disciplines that we place under the umbrella of Content Management (CM). These disciplines include Digial Asset Management (DAM), Records Management (RM), Digital/Enterprise Rights Management (DRM/ERM), Knowledge Management (KM), et al.

Making sense of this alphabet soup of activities touching and touched by compliance is one of the primary tasks facing legal and content management professionals. It occurs to me that while compliance needs and solutions are reflected in virtually all CM activities, there are certain core concepts that can frame our thinking. Being in an alliterative mood, I offer the Five R’s of compliance. They are perhaps not as fundamental as the Three R’s of learning, but they address many of the challenges surrounding compliance.

  1.  Requirements: regulatory, litigation, and internal policie.
  2. Roles & Responsibilities: identification of all the various participants, i.e. managers and users, in the organization’s content management process and delineation of the responsibilities of these participants.
  3. Risk Management: Compliance requirements, perhaps especially in the area of litigation/discovery, but also in the seemingly structured world of SOX, HIPAA and other regulations, are not black-and-white. There is room for the application of a reasonableness test (which could probably be an “R” unto itself) to many compliance policies and activities.
  4. Rights/Rules Management: Balancing requirements, roles and risks, organizations must build a compliance policy infrastructure. This policy infrastructure manifests itself in the form of rules which control ACCESS TO and USAGE OF various types of content in various settings. In essence, this is the function of Digital Rights Management or Enterprise Rights Management.
  5. Records Management: In addition to rules governing ACCESS TO and USAGE OF content, the compliance policy infrastructure must also include rules for recordation and retention of various types of records.

By “recordation” I mean the capture and designation of pieces of content as business records. This task is probably playing out most intensely, at least at the moment, in the area of email management policies.

In the end, compliance, in all its forms, requires a relatively sophisticated policy infrastructure enabled and enforced by equally sophisticated technology tools. To effectively apply various policy frameworks, such as the COSO recommendations for internal financial controls or the Sedona Guidelines for legal/litigation compliance, I think we must address the Five R’s.

Is this view too simplistic? Too complicated? Incomplete? Sort of on target but just a little bit off? Totally out in left field? I look forward to your comments.

The Future of Content Management

In an earlier post on Longhorn adoption, I talked about the need for an operating system that provided support that went beyond simple file management to include services that content applications could leverage. Will Longhorn’s WinFS do this? Will other operating systems?

One of the questions we’ll be asking our panel on the Future of Content Management at our conference next week, will be “Where in the software stack is the best place to provide basic content management functionality, e.g., content elements with attributes and metadata?” With senior strategists from Oracle, Interwoven, FatWire and Mark Logic on the panel we ought to get some interesting discussion going. If you have a question you would like to see us address, comment on this post or send me an email.

In my next post I’ll look at how this question relates to one of the fundamental issues underlying the keynote debate on XML Strategy and Open Information.

XyEnterprise XML Professional Publisher, Design Science MathFlow Editor Integrate to Support MathML

XyEnterprise announced that its XML Professional Publisher (XPP) publishing software now integrates with Design Science’s MathFlow Editor. XPP is an XML-based publishing system used to produce scientific, technical and medical journals, as well as many other types of print and electronic publications. Combined with MathFlow’s graphical interface, which supports the creation of complex mathematical expressions, publishers of complex mathematical information now have a user-friendly publishing tool that supports the MathML standard. http://www.dessci.com,

Adobe Announces Adobe Creative Suite 2 (CS2)

Adobe Systems Incorporated announced a new release of Adobe Creative Suite, the design environment for print and Web workflows for creative professionals. Adobe Creative Suite 2 Premium Edition integrates new full-versions of Adobe Photoshop CS2, Adobe InDesign CS2, Adobe Illustrator CS2, and Adobe GoLive CS2 with the all-new Version Cue CS2. Adobe Acrobat 7.0 Professional also is included. A new Adobe Creative Suite component, Adobe Bridge, is a visual file browser that lets designers easily browse, organize, and process design assets within Adobe Creative Suite 2 software components. Designers can preview multi-page Adobe Portable Document Format (PDF) files, drag and drop from floating Compact Mode windows, process images with built-in Camera Raw 3.0, edit and search for Adobe XMP metadata, and track assets managed in Version Cue CS2. Adobe Creative Suite for Mac OS X version 10.2.8 through 10.3.8, Java Runtime Environment 1.4.1, Windows 2000 with Service Pack 4 or Windows XP with Service Pack 1 or 2, will begin shipping in May to customers in the United States and Canada. International versions are expected to begin shipping in late May and early June. Estimated street price for the Adobe Creative Suite 2 Premium Edition is US$1,199 and US$899 for Creative Suite 2 Standard Edition. http://www.adobe.com

Inxight & Intellisophic Partner on Pre-built Taxonomies

Inxight Software, Inc. and Intellisophic, Inc. announced a joint marketing agreement to help organizations access the essential knowledge contained in their unstructured data. Through this relationship, Intellisophic’s extensive library of thousands of pre-built taxonomies is now formatted for instant compatibility with Inxight SmartDiscovery. These pre-built taxonomies are especially useful for business analytics, government intelligence, pharmaceutical, and web portal/reference applications. By leveraging both Intellisophic’s taxonomies with Inxight’s entity extraction, users can classify and cluster documents into topical folders for search, routing, and business intelligence applications without building taxonomies from scratch. Inxight SmartDiscovery leverages Intellisophic taxonomies to automatically identify key concepts, or ideas derived from specific instances, within documents. SmartDiscoverys entity extraction identifies more than 25 entity types out-of-the box, including people, companies, organizations, dates, places, addresses, currencies, etc. Intellisophic’s taxonomies span most industries, and are available for Corporate, Government and General Knowledge. Subject areas for Corporate Taxonomies include: Business; Construction; Energy; Engineering & Materials; Hospitality; Information Sciences; Law, Government & Criminal Justice; Life Sciences, Medicine & Healthcare; Manufacturing; Mathematics & Science; and Transportation, among others. Subject areas for Government Taxonomies include: Information Sciences; General Knowledge; Energy; Environment; Law, Government & Criminal Justice; Manufacturing; Social Sciences; and Terrorism and War, among others. Intellisophic’s taxonomies are available now. www.inxight.com, www.intellisophic.com

Mediasurface Acquires Class-Act BV

Mediasurface plc announced the acquisition of Class-Act BV, the Netherlands-based supplier of the Silverbullet content management system. The deal, for the intellectual property of the Silverbullet product and services of its authors, is worth 400,000 euros, made up of part cash and equity. Silverbullet is a low-cost ASP solution with numerous customers and profitable revenue streams. The company reported revenues of 480,000 euros for the year ending December 04. Based on proven Microsoft technology including a SQL Server database and using .NET technology, Silverbullet allows small to medium-sized organisations to set up a website quickly, at a very low cost, taking advantage of predefined layouts and styles that can be tailored to reflect corporate branding and individual customers’ preferences. Continued product development of Silverbullet is assured in line with the needs of the marketplace it addresses. Silverbullet, which is likely to be re-named in line with the Mediasurface brand, will be available as a rental solution only, whilst Mediasurface and Morello will only be offered as licensed products. www.mediasurface.com

Content Management Professionals’ Spring Summit

The non-profit Content Management Professionals organization, an international community of practice, is holding their Spring Summit in San Francisco on April 11. The Summit is being held at the Palace Hotel in downtown San Francisco in conjunction with our Gilbane Conference on Content Management Technologies.
Activities at the Summit include small-group, roundtable discussions focusing on the strategy and practice of content management and the role of those who are engaged in this discipline. CM Pros members leading roundtables include:

  • Erik Hartman (Netherlands) on the enterprise content management poster and CMSML (CMS markup language)
  • Hilary Marsh (Chicago) on the content in content management
  • Ann Rockley (Toronto) on making the content management business case
  • Mira Wooten (Mountain View, CA) on content management networking
  • Rahel Bailie (Vancouver) on the human factor in content management
  • Seth Earley (Boston) on doing successful taxonomy projects
  • Shuli Goodman (San Francisco) on effective governance models to support enterprise content strategies
  • David Warwick (Australia) on organizational compliance and the role of CM systems.

Update: Full Summit Program and schedule.
Register for the Summit or find out more about it.

(Discloure: I’m on the board.)

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