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Category: Content management & strategy (Page 283 of 479)

This category includes editorial and news blog posts related to content management and content strategy. For older, long form reports, papers, and research on these topics see our Resources page.

Content management is a broad topic that refers to the management of unstructured or semi-structured content as a standalone system or a component of another system. Varieties of content management systems (CMS) include: web content management (WCM), enterprise content management (ECM), component content management (CCM), and digital asset management (DAM) systems. Content management systems are also now widely marketed as Digital Experience Management (DEM or DXM, DXP), and Customer Experience Management (CEM or CXM) systems or platforms, and may include additional marketing technology functions.

Content strategy topics include information architecture, content and information models, content globalization, and localization.

For some historical perspective see:

https://gilbane.com/gilbane-report-vol-8-num-8-what-is-content-management/

Leading Edge Design & Systems Announces Media Archive System RSS Module

Leading Edge Design & Systems (LEDS) announces the newest addition to its Media Archive System (MAS) product suite. The MAS RSS Module gives companies the ability to search, organize and publish their managed content for worldwide syndication. Content that is selected is published to an RSS feed that allows an existing service to distribute the desired content to subscribing Web sites and news services. MAS’s security model allows users to configure which data elements will be syndicated as well as restrict other chosen content and metadata from syndication. MAS RSS will also support Media RSS. MAS RSS’ dynamic infrastructure allows a user to publish an asset to any number of RSS feeds, while also allowing multiple users the ability to distribute content simultaneously to a single channel. http://www.media-archive.com/

ThomasTech Partners with Riversand

Thomas Technology Solutions, Inc. (ThomasTech), a software and systems integrator, has entered into a partnership agreement with Houston-based Riversand Technologies, Inc., a provider of Product Information Management (PIM) solutions. ThomasTech is a provider of content management and publishing solutions for industrial manufacturers, commercial publishers and other industries. Riversand PIM product suite will be integrated into ThomasTech’s content management solutions for developing electronic catalogs. ,

Mondosoft Launches MondoSearch Enterprise

Mondosoft announced the availability of MondoSearch Enterprise. Designed as a low-cost packaged solution to support sites with large numbers of documents and visitors, MondoSearch Enterprise searches and indexes millions of pages while providing capability to align search activity with organizational goals. In addition to enhanced crawl speed, MondoSearch Enterprise features comprehensive re-design for enterprise-class search database and memory-handling to boost search performance. Search performance is also improved through multithreaded connection pooling, reducing server load on both search and content servers. The MondoSearch Enterprise algorithm optimizes large volumes of data for indexing and rapid retrieval. MondoSearch Enterprise is easily integrated into an organization’s IT infrastructure through Microsoft .NET and Web services. www.mondosoft.com

Adobe Collaborates with IPTC & AdsML to Extend Metadata Standards

Adobe Systems Incorporated announced results of its collaboration with the International Press Telecommunications Council (IPTC) and IDEAlliance with development of a new public specification, IPTC Core Schema for XMP. Exposed through Adobe Creative Suite software, “custom panels” are now available at www.iptc.org, giving photographers and news services immediate access and compliance with a standard that aims to streamline data capture for images used in news outlets. Additionally, Adobe announced that it is working with the AdsML Consortium (Advertising Mark-up Language) and IDEAlliance to implement advertising standards using XMP within advertising workflows. Software developers and system integrators can build support for Adobe XMP into their products via the XMP software development kit, available, free-of-charge, under Open Source License from Adobe. The SDK and additional information about Adobe XMP is available at http://www.adobe.com/xmp

Verity KeyView Filter Embedded in Stellar Technologies’ Internet GEM E-Mail Manager

Verity Inc. announced that Stellar Technologies, Inc. has integrated the Verity KeyView Filter Software Development Kit (SDK) into its new high speed attachment/document management module of the Stellar E-Mail Manager. Stellar Technologies is an provider of employee Internet management and security solutions. The Stellar E-Mail Manager is a module of its newly-released Stellar Internet GEM software suite that monitor, archive, block and provide real-time reporting for e-mail, instant messaging and Web browsing. The Stellar E-Mail Manager module monitors and blocks attachments to e-mails based on the business rules and policies of a global enterprise. The Verity KeyView Filter SDK allows the E-Mail Manager to extract text and metadata from a wide variety of documents on numerous platforms and can recognize over three hundred document types (.PDF, .DOC, .XLS, .ZIP, etc.), allowing users to effectively manage, evaluate and take action on high-value content. Stellar has plans to expand the use of the Verity KeyView Filter technology across its entire Stellar Internet GEM suite, applying its capabilities to the Stellar Instant Message Manager and Stellar Web Manager. In the future, the company expects to offer more managers, such as peer-to-peer, document library and VoIP data to extend consistent policy management to all data forms moving within, to and from an organization. www.verity.com

ACIS Consulting Delivers RapidAnswer Search Solution Based on FAST

ACIS Consulting Inc, a Canadian reseller and systems integrator of search solutions from Fast Search & Transfer (FAST), announced the release of RapidAnswer, a partner-designed and developed Search Derivative Application (SDA) for Self Service. RapidAnswer provides Customer Support Representatives (CSRs) with a unified point of access to all relevant product and customer-related information that may be scattered across various disparate websites, knowledge bases, document repositories, databases and CRM applications. The RapidAnswer solution leverages FAST ESP capabilities in natural language processing, rank tuning and relevancy modeling to deliver answers to customer questions. It enables call center managers to continually monitor and identify the most frequently asked questions that generate high volumes of customer support calls and to develop a knowledge base of short and concise answers. RapidAnswer is used to provide website visitors with a dynamic self service environment that quickly captures their intent and directs them to the correct and most relevant response. In addition, RapidAnswer continually tracks customer satisfaction feedback on presented questions and answers and identifies those topics that are leading to customer support calls and customer dissatisfaction. www.acisconsulting.com, www.fastsearch.com

Hummingbird Unveils ECM Client for Microsoft Outlook

Hummingbird Ltd. unveiled Hummingbird Enterprise Client for Microsoft Outlook. The new Client provides an interactive, business-based view of the entire suite of Hummingbird Enterprise functionality from within Microsoft Outlook. Building on the concepts of Hummingbird’s document management client for Microsoft Outlook, Hummingbird Enterprise Client for Microsoft Outlook allows knowledge workers to interact with all their business content, applications, and processes without having to leave the Outlook client interface. A corporate banker will work with a deal management view of business content, manage an engagement, and collaborate with colleagues on complex, linked company valuation spreadsheets by sharing content in a secure collaborative deal room. A government employee will interact with all incoming and outgoing correspondence including e-mail, fax and mail through a correspondence management view. And a senior partner of a law firm will organize and view all the pleadings and correspondence related to a client matter, and also instantly generate a report with the most up-to-date information on billable hours – all from within Outlook. At the core of the new Client is a Business Solution Framework, encompassing business logic, vertical specific taxonomies, and role-based presentation rules. Leveraging the Business Solution Framework and the supplied vertical templates, organizations will be able to tailor Hummingbird Enterprise to fit their business model. Hummingbird Enterprise Client for Microsoft Outlook will be an interface option for Hummingbird Enterprise 2005, which is expected to be generally available this summer. www.hummingbird.com

Verity Delivers BPM Software Developer’s Kit

Verity Inc. announced availability of Verity LiquidBPM Software Developer’s Kit (SDK) for independent software vendors (ISVs). The integrated Verity LiquidBPM SDK offers an application programming interface (API) set that gives the developer capabilities when building applications that require or would be enhanced by workflow process automation. The API is based on Java, XML, SOAP, LDAP, HTTP and JDBC. Other LiquidBPM SDK features include code generators to simplify integration with external systems through custom tasks and for interfacing with RMI, COBRA, EJB and Web services; and source code for pre-built end-user interfaces. www.verity.com

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