Interwoven, Inc. (Nasdaq: IWOV) and SDL International (London Stock Exchange: SDL) announced that they have entered into a partnership to deliver a joint solution for global customer experience management. Powered by a combination of software, process management, and best practices, the solution enables multinational companies to increase their customers’ loyalty and satisfaction in markets around the world. Interwoven and SDL aim to empower enterprises to provide an optimal customer experience worldwide by unifying companies’ global information lifecycles, from authoring to content management to localization to publishing. Enterprises can deliver global content efficiently and responsively through the integration of Interwoven content management, content intelligence, digital asset management, and multi-channel publishing capabilities with SDL translation management, authoring assistance, and language services. Additionally, approved messaging and content is made available across multiple languages and channels, enabling simultaneous product and campaign launches on a global scale. The Interwoven-SDL solution for global customer experience management is available now. http://www.sdl.com,
Category: Content management & strategy (Page 214 of 488)
This category includes editorial and news blog posts related to content management and content strategy. For older, long form reports, papers, and research on these topics see our Resources page.
Content management is a broad topic that refers to the management of unstructured or semi-structured content as a standalone system or a component of another system. Varieties of content management systems (CMS) include: web content management (WCM), enterprise content management (ECM), component content management (CCM), and digital asset management (DAM) systems. Content management systems are also now widely marketed as Digital Experience Management (DEM or DXM, DXP), and Customer Experience Management (CEM or CXM) systems or platforms, and may include additional marketing technology functions.
Content strategy topics include information architecture, content and information models, content globalization, and localization.
For some historical perspective see:
https://gilbane.com/gilbane-report-vol-8-num-8-what-is-content-management/
The Conference on Enterprise DRM at Gilbane San Francisco is the first event devoted exclusively to DRM for corporate applications. The conference, chaired by Bill Rosenblatt of DRM Watch, will be a unique opportunity to explore DRM technologies and how they apply to a wide variety of business environments and technology architectures; several vendors will be on hand to demo their solutions. The program will include several case studies of Enterprise DRM deployments in such applications as financial services, human resources, high-tech manufacturing, and distance learning. The program will also feature leading analysts, including Rosenblatt, Jarad Carleton of Frost & Sullivan, and Trent Henry of Burton Group who will present a framework for analyzing Enterprise DRM solutions. Executives from Enterprise DRM vendors, including Adobe, Cloakware, EMC/Authentica, Essential Security Software, Fasoo.com, Intelligent Wave, Liquid Machines, SealedMedia, and WorkShare will offer insights into technology and the market. The conference will feature panel discussions on technology issues such as Enterprise DRM for mobile devices, secure inter-enterprise collaboration, and integration of Enterprise DRM with content management. DRM Watch and Gilbane readers can get a special $100 discount off the eDRM conference price of $495 by registering online with discount code “drmwatch”.
Hot Banana Software Inc. announced the availability of Hot Banana Version 5.4. The upgrade is focused on new Web Content Management functionality and the further integration of multiple eMarketing modules to help give marketing users a single platform from which to manage their Web site content and eMarketing campaigns. Administrators can now assign and manage tasks to groups of users to specific sections of the Web site, and the workflow can now be configured and managed more closely to the organizations’ business processes. Agencies and organizations managing multiple Web sites are able to apply and manage multiple design templates across multiple Web properties. The Digital Asset Manager can be opened in either a file or thumbnail viewer, this combined with enhanced file folder and sub-directory management of digital assets now offers a more simplistic Digital Asset Management process for non-technical users. Additionally, multiple assets can be mass uploaded and advanced search can be conducted on all assets. All aspects of Landing Page creation and management are now looked after by Hot Banana. Landing Pages have built-in lead tracking from multiple lead sources (search engines, affiliates, email campaigns etc.), A/B testing with click and conversion stats, multi-step form builder for conversion best practices, Web analytics, scenarios, report integration, and design template management. eMarketing campaigns can now capture Landing Page form data and passing it directly into salesforce.com. Data from multiple sources can be passed directly to a Web page to auto-populate and personalize Landing Page forms so personal information can be delivered to unique Web page visitors. Hot Banana now has a complete event registration process available. The event management process includes, custom event landing page, multi-step registration form builder, email confirmation, registrant database, attendee name labels, email event reminders, billing, invoicing, and management reporting. Hot Banana Version 5.4 is available immediately as licensed software, or as a Service (SaaS) solution.
CM Pros has announced the final program for their Spring Summit, which is co-located with our Spring conference in San Francisco this month. Attending both events will really get you up-to-date on what others are doing with content management technology these days. There is lots of great content including keynotes from Bill Trippe, Ann Rockley, and James Robertson. From the CM Pros site:
“As awareness of the value of the customer experience increases, so too does the recognition of content — and content management. With our theme of “Content Management and the Customer Experience” the Summit, which spans two half-days, will address the importance of effective content management in the customer experience context. View additional program detail, including presentation abstracts.”
Managing Editor Inc. (MEI) announced the immediate availability of K4 Publishing System version 5.6. The latest version of this editorial system accelerates the production process for publishing workflows using Adobe InDesign and Adobe InCopy by adding built-in integration with Adobe InDesign Server. The release also improves interoperability with other systems and incorporates new features. With its multilevel security controls and customization options, K4 supports a transparent and fast production workflow for individual workgroups or entire publishing enterprises. InDesign Server integration provides K4 5.6 with a layout rendering engine that speeds up the process of checking in items and enables the system to offer PDF previews of every page for saving, commenting and printing. Every standard K4 Publishing System comes bundled with Adobe InDesign Server CS2, designed specifically to enable tasks like background generation of page proofs for viewing over the Web. Customizable change controls allow administrators to disable editing functions in InDesign or InCopy by category of user. This new feature prevents for accidental document modifications or user errors. K4 also features an optional new Revision Manager plug-in to allow users to compare the differences between versions of InCopy files and easily keep track of revisions. K4 DropFolders offers automated batch check-in of images, ads, text files or any other type of content and metadata into K4 from pre-defined directories that can be fed from an asset management system or content repository. K4’s new Caption&Credit feature can capture caption and credit information for images as metadata, logically link this data to the image on the InDesign page, and dynamically create caption and credit frames on the page based on publication-defined parameters. All information is automatically adjusted if the image frame is moved or resized, speeding page layout and reducing errors. After an issue is closed out, a list of placed images, with their caption and credit metadata, can be exported for statistical purposes. K4 5.6 also includes updated K4 XML-Exporter version 1.2, which can automatically provide publication data as XML to feed archiving and Web publishing solutions and generate all the metadata on images, text and other objects in the issue. K4 version 5.6 and XML-Exporter version 1.2 are available from MEI and its distribution partners. All K4 customers are eligible to receive a free upgrade to version 5.6 and can purchase or upgrade XML-Exporter version 1.2 as an option. http://www.maned.com
Metastorm, a provider of Business Process Management (BPM) software for modeling, automating, integrating, and improving both human and system-based processes, announced that it has strengthened its relationship with Interwoven, Inc. (NASDAQ:IWOV) through a formal technology partnership and the development of a packaged integration adaptor that is fully supported by both companies. Joint customers can take advantage of the integrated solution to seamlessly combine process flows and content to gain greater control of business processes and visibility into the underlying content. The integration of Metastorm BPM with Interwoven’s WorkSite document management software provides the ability to access, manage, and store documents from one of three interfaces – Metastorm BPM, Interwoven WorkSite, or Microsoft SharePoint. ,
The Gilbane Report announced a new consulting practice focused on the needs of both commercial and enterprise publishing professionals. Software and publishing industry veteran Steve Paxhia has joined Gilbane to head the new practice as Vice President & General Manager. Gilbane has assembled a team of industry leading thinkers and doers who have many years experience in deploying technology to create profits. Questions they can help you answer include: 1. Where could publishing technology have the greatest impact on our organization’s profits? 2. Should our organization incorporate new technologies like wikis and blogs into our processes and product offerings? 3. What are the best practices for developing products to be published in multiple media formats? 4. How can our organization develop new electronic products derived from our existing content? 5. How can we efficiently produce and manage customized versions of our products? 6. Are our current technology platform and vendors the most cost effective? 7. What are the best technology choices for the new project that we are starting? The Gilbane team’s expertise ranges from very strategic to cutting edge technical. While technology projects and decisions can often be complex, The Gilbane team’s goal is to help our clients clarify the key success factors and then empower their organizations to make the best decisions. Members of the Gilbane team include: Steve Paxhia, Vice President & General Manager, Publishing Strategy & Technology Consulting Practice; Mary Laplante, Vice President Consulting Services; Bill Trippe, Senior Consultant; and Leonor Ciarlone, Senior Consultant. In addition to our own team we have partnered with noted publishing industry experts: Bill Rosenblatt, President, GiantSteps Media Technology Strategies; Gene Gable, President, Gene Gable Industries; Thad McIlroy, President, Arcadia House; and Dale Waldt, President aXtive Minds. Meet this powerful team of experts at Gilbane San Francisco, in the Automated Publishing Track of the Content Technology conference or in the Enterprise Digital Rights Management conference. , https://gilbane.com,
Stellent, Inc. (Nasdaq:STEL) announced the launch of Stellent Universal Records Management, a new application built on a distributed architecture that enables companies to apply records and retention policies in a consistent, legally defensible way across the enterprise. Stellent Universal Records Management allows organizations to define, manage and execute records and retention management policies for all enterprise content from a single application. The system is a complete, Department of Defense (DoD) 5015.2- and 4-compliant records management application that performs both electronic and physical records management. In addition to managing the records customers choose to store in its built-in repository, Stellent Universal Records Management uses an agent architecture to enforce records management and retention policies and schedules in applications and repositories throughout an organization. This “in-place” functionality enables companies to leave content in its native location rather than moving it to a central repository for records and retention management; apply rules directly to content where it resides; and manage the disposition of all content, not merely the content explicitly declared as records. Agents also send information back to the Stellent server, enabling it to maintain an up-to-date catalog of all critical enterprise content. This server also facilitates legal discovery activities and applies litigation holds to relevant content. The company also is partnering with solution providers to develop agents that apply records and retention management policies and litigation holds to content residing within their applications. The individual applications will continue to perform their functions but will do so in ways consistent with enterprise policies. The first such agents Stellent will release are for Symantec Enterprise Vault and Microsoft SharePoint Server, as well as Windows, Unix and Linux file servers. The Stellent Universal Records Management base application is priced at $100,000 USD. Agents for in-place management range from $10,000 to $50,000. http://www.stellent.com
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