Category: Content management & strategy (Page 180 of 468)

$25 billion.
That’s the cost of compliance in the U.S. Securities Industry for 2005 according to the Securities Industry Association (SIA).

59 percent.
That’s the percentage of respondents to a SearchStorage.com poll that did not know if they were in compliance because they could not figure out what they have to do.

$15 million.
That’s the amount Morgan Stanley was fined for failing to produce tens of thousands of e-mails during SEC investigations from December, 2000 through through July, 2005.

No wonder compliance issues today = fear. They don’t have to.

Compliance is about recordkeeping. The core issue is surprisingly clear — focus on the lifecycle of paper and electronic communications – how information is created, routed, managed, accessed and archived.

Join us tomorrow, November 9, 2006 at 11:00am EDT for my panel discussion with Omtool CTO Thaddeus Bouchard and HP Financial Services Solutions Manager Joseph Wagle to discuss how to make compliance practices a seamless part of your business processes. Register here.

$25 billion.
That’s the cost of compliance in the U.S. Securities Industry for 2005 according to the Securities Industry Association (SIA).
59 percent.
That’s the percentage of respondents to a SearchStorage.com poll that did not know if they were in compliance because they could not figure out what they have to do.
$15 million.
That’s the amount Morgan Stanley was fined for failing to produce tens of thousands of e-mails during SEC investigations from December, 2000 through through July, 2005.
No wonder compliance issues today = fear. They don’t have to.
Compliance is about recordkeeping. The core issue is surprisingly clear — focus on the lifecycle of paper and electronic communications – how information is created, routed, managed, accessed and archived.
Join us tomorrow, November 9, 2006 at 11:00am EDT for my panel discussion with Omtool CTO Thaddeus Bouchard and HP Financial Services Solutions Manager Joseph Wagle to discuss how to make compliance practices a seamless part of your business processes. Register here.

Is your web site any good?

I bet that question made a lot of you cringe and start down a guilt spiral of rationalizations about why your web site isn’t really quite what you wish it was. If you have a bad web site, it’s because your organization is producing a bad web site. And no one who is visiting your site cares why. They don’t care about the bickering between marketing and IT over web site control. They don’t care about the 18-month argument about who gets a link on the homepage, or about the 30 years of history which makes it “impossible” for all the various programs and offices in your organization to cooperate in order to create the integrated web presence that your site visitors long for. They don’t care. But, everyday they are clicking away on your site, frustrated, trying to do business with your organization and trying to get information from your organization. And your organization continues to dither. By rationalizing low quality, you are prioritizing your organization’s bad habits over your customer’s and constituent’s needs.

For a business or an organization with a clearly articulated mission, the intent and purpose of its web site(s) should be obvious–expressed most clearly as a high quality web product. The mission should also be front and center for those producing the organization’s web site(s)- expressed as a coherent set of strategic policies and tactical standards for web site product development. But, we all know this is seldom the case. Web site quality is frequently at the mercy of some set of ill-thought-out, status quo web production processes and a lack of strategic oversight by senior management. All this for what is most likely the first point of contact for individuals interacting with your organization.

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Every organization, regardless of size or market, shares a common set of goals: generate and grow revenue, satisfy customers, and operate at optimum levels of efficiency. In recent years, executives and boards of directors have put another critical mandate on the plate for management: regulatory compliance ranging from Sarbanes Oxley to SEC mandates to HIPAA. This mandate is daunting. The number and scope of worldwide laws, regulations and standards is staggering and continues to expand. Overlay geographic and industry-specific regulatory environments, and it’s easy to understand the frustration and concern within all global companies.
Implementation deadlines, audits, and high-profile non-compliance prosecutions have created a “culture of fear” in organizations that is counter-productive to standard corporate goals. Many regulations are complex, subject to interpretation, and lack best practices.
A culture of compliance strives to bring “order to disorder” by focusing on three tenets for overcoming corporate challenges: focus on people, process and technology. Shared, enterprise-wide understanding, business process optimization, and infrastructure content technologies are some of the key components to this approach. Join us on Thursday, November 9, 2006, 11:00am EDT for my panel discussion with Omtool CTO Thaddeus Bouchard and HP Financial Services Solutions Manager Joseph Wagle to discuss how to make compliance practices a seamless part of your business processes. Register here.

Leonor is quoted extensively in “The Rocket Science of Technology Procurement,” a piece on fallout from a recent bid process at NASA. Leonor addresses a few of the larger issues associated with acquisition, such as the trade-off between going with existing solutions versus introducing new technology. On the one hand, incumbents have established relationships and “processes [that are] deeply entrenched in a buyer’s infrastructure.” On the other hand, alternative solutions can bring new and different capabilities that enable true innovation in addition to improved efficiencies.
Leonor also points out that while choices may be made jointly by business and IT, the two groups are not always in agreement. A timely observation, as more and more suppliers of content technologies add new features that make it possible for business users to bypass IT and control content themselves.
Strategies for dealing effectively with the tensions surrounding technology acquisition will be one of the topics that we’ll cover during the analyst debate on Wed, Nov 29, at Gilbane Boston 2006. Add a comment to this entry with acquisition issues you’d like our panel of experts to address, or send mail to mary@gilbane.com.

From the Microsoft Enterprise Content Management (ECM) Team Blog:

The ECM Starter Kit updated for B2TR is in the process of being published to MSDN. But in the meantime, just thought I’d post an “unofficial” version.
The samples are pretty much the same as in the Beta 2 kit, but there are a few additions:
Whitepaper: How to Add Activities to SharePoint Designer
Records Management Sample: Sample Barcode Generator
ECM Workflow Activity: FindManager activity
Also, the workflow templates come with some WSP solution package files to help with bundling workflows for deployment on production servers.

Link

Just a quick reminder that today we’re moderating a web panel discussion on content, relevancy, and online customer experience. The event takes place at 1:00 pm ET.
Topics include aligning business objectives and customer goals, segmenting audiences and creating personas, presenting content that’s tailored to those personas and steps in the customer life cycle, and accessing information in the age of relevancy.
Panelists are Jeff Ernst, FatWire; Bryant Shea, Molecular; and Paul Sonderegger, Endeca. If the actual event is half as fun and enjoyable as our dry run, the webinar will be one of the best hours you’ve spent this week. Special thanks to FatWire for hosting.
Register here, and join us later today.

For Immediate Release:

Gilbane Boston Keynote Panel to Debate the Future of Content Management
10/10/06

Largest Collection of Industry Analysts, Researchers, and Practitioners Gather to Provide Unique Balanced Market Perspective 

Contact:
Jeffrey V. Arcuri
508-759-8180
jeff@lighthouseseminars.com

Boston MA, October 10, 2006. The Gilbane Group and Lighthouse Seminars today announced the opening keynote panel for the 3rd Annual Gilbane Boston Conference will take place November 28th – 30th, 8:30am, at The Westin Copley Place in Boston, Massachusetts. The dynamic keynote panel “The Future of Content Management Technologies & Solutions” will be moderated by Frank Gilbane, CEO, Gilbane Group, Inc. panelists include: Jared Spataro, Senior Product Manager, Microsoft Office Servers, Information Worker PMG, Microsoft; David Nelson-Gal, Senior Vice President, Engineering, Interwoven; Detlef Kamps, President, RedDot Solutions; Jim Howard, CEO, CrownPeak, and John Newton, Co-founder & CTO, Alfresco.

The Gilbane Conference opens each of its events with a panel of content technology and market experts that is completely interactive (i.e., no presentations). The experts include industry analysts, consultants, enterprise IT and business senior managers, and technologists. This year’s Boston conference has a cross section of different categories of content technology vendors, including a large ECM vendor, a mid-tier second generation vendor, a hosted CM vendor, an open source ECM vendor, and an infrastructure supplier. Each of these types of vendor could provide some, or all, of an organization’s content and information management needs, but how do you decide which? Which of these approaches point towards the future and which will be legacy approaches? Do they complement each other or compete? What do they have in common? What do each of these technology experts think the future of content management and content-oriented applications will look like? This will prove to be a lively and educational debate!

This annual event brings together thought leaders and practitioners to provide attendees with actionable advice, techniques, best practices, and case studies to help successfully implement content technologies critical to their businesses. The topics to be covered in-depth in the conference program will include:

• Web Content Management (WCM)
• Enterprise Content Management (ECM)
• Collaboration, Enterprise Wikis & Blogs
• Enterprise Search & Information Access Applications
• Enterprise Digital Rights Management (eDRM)
• Automated Publishing

The event includes:

• 34 sessions and panel discussions
• 4 pre-conference tutorials
• Technology demonstration area with more than 50 of the leading vendors
• Special events
• Co-located with the Content Management Professionals Association (CM Pros) Fall Summit

“We have once again built a program anchored by a cross-section of industry thought leaders that provides independent analysis and balanced market perspectives that can’t be found at any other event,” said Frank Gilbane, Conference Chair. “We are focused on hosting an educational conference that includes everything IT strategists and project teams need to know in a hype-free environment that offers insights into existing and upcoming technologies necessary to implement content-oriented applications.”

Learn more:
http://gilbaneboston.com/06/

About Gilbane Group Inc.
The Gilbane Report serves the content technology community with publications, conferences and consulting services. The Gilbane Report also administers the Content Technology Works program disseminating best practices with partners Software AG (TECdax:SOW), Sun Microsystems (NASDAQ:SUNW), Artesia Digital Media, a Division of Open Text, Astoria Software, ClearStory Systems (OTCBB:INSS), Context Media (Oracle, NASDAQ: ORCL), Convera (NASDAQ:CNVR), IBM (NYSE:IBM), Idiom, Mark Logic, omtool (NASDAQ:OMTL), Open Text Corporation (NASDAQ:OTEX), SDL International (London Stock Exchange:SDL), Vasont Systems, Vignette (NASDAQ:VGN), and WebSideStory (NASDAQ:WSSI). https://gilbane.com

About Lighthouse Seminars
Lighthouse Seminars’ events cover information technologies and “content technologies” in particular. These include content management of all types, digital asset management, document management, web content management, enterprise portals, enterprise search, web and multi-channel publishing, electronic forms, authoring, content and information integration, information architecture, and e-catalogs. http://www.lighthouseseminars.com

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