The Gilbane Advisor

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Category: Content management & strategy (Page 169 of 480)

This category includes editorial and news blog posts related to content management and content strategy. For older, long form reports, papers, and research on these topics see our Resources page.

Content management is a broad topic that refers to the management of unstructured or semi-structured content as a standalone system or a component of another system. Varieties of content management systems (CMS) include: web content management (WCM), enterprise content management (ECM), component content management (CCM), and digital asset management (DAM) systems. Content management systems are also now widely marketed as Digital Experience Management (DEM or DXM, DXP), and Customer Experience Management (CEM or CXM) systems or platforms, and may include additional marketing technology functions.

Content strategy topics include information architecture, content and information models, content globalization, and localization.

For some historical perspective see:

https://gilbane.com/gilbane-report-vol-8-num-8-what-is-content-management/

Mediasurface Launches Immediacy WCMs 6.0

December 6, 2007 /

Immediacy, part of the Mediasurface group (UK, AIM: MSR) announced the launch of Immediacy Web Content Management Suite 6.0 (WCMs 6.0). New features are:

  • Extended Web 2.0 functionality allows easy creation of ‘My Pages’, profiles and blogs that help to deliver the content, context and connections for social interaction.
  • Immediacy WCMs 6.0 creates a platform for community-driven tags (folksonomies) and business taxonomies to co-exist.
  • The new Immediacy SharePoint Connector is designed to allow non-technical users to publish accessibility compliant content directly from SharePoint.
  • Improved Search Engine Optimisation generates the XHTML-validated code that search engines such as Google prefer.
  • Taxonomy and Categorisation Manager employs sophisticated algorithms to extract keywords, key phrases and a summarised description from any web page or document, then automatically categorise it against a taxonomy or folksonomy.

It also includes as standard new enhancements for social networking including RSS, OpenSearch, Robot.txt, PDF output and blog capabilities. http://www.mediasurface.com

CM Pros Board Nominations Open

December 4, 2007 / / 0 Comments

CM Professionals is now accepting nominations of candidates for the Board of Directors. The nominations period runs from now until December 21.
In a balloting period beginning January 7, CM Pros members will elect four new directors to two-year terms set to expire in January 2010. Eleven candidates ran in the 2007 elections held this past January. The Elections Committee expects to attract an equal number of qualified candidates for this election, given the growing profile of content management as a business practice and higher visibility of content management professionals within enterprises worldwide.
Candidates must be CM Pros members in good standing (i.e., current in their dues). The organization seeks individuals who are committed to the content management community and to the goals of CM Pros, can effectively lead international teams of volunteers and accomplish project and program goals, and have professional networks that can drive participation by all consitutents in the community. CM Pros from outside North America are especially encouraged to consider running for the board.
For more information about opportunities to serve CM Pros, please see the nominations page on the CM Pros website. You can also send email to elections@cmprofessionals.org.

dominKnow Adds Multi-Lingual Capability

December 3, 2007 /

dominKnow Inc. announced that the dominKnow LCMS 5.1 Web-based Learning Content Management System now offers a Language Module that allows customers to provide e-learning in almost any language. At launch, the Language Module gives dominKnow LCMS customers the ability to present courses and courseware interfaces in French Canadian, French European, German, Spanish, Italian, Japanese, Simplified Chinese and Korean. Additional languages will be added to the module in the coming months. The new Language Module also gives customers a Translation Tool to extract the text assets of a course on their own and have them translated into any language they choose. Additionally, customers can substitute same-language interface words to match organizational terminology – for example, “Student” could be changed to “Learner” throughout the system if “Learner” is more appropriate. dominKnow LCMS 5.1 customers can export training content compatible with both SCORM 1.2 and SCORM 2004. dominKnow LCMS also supports the AICC standard. http://www.dominknow.com

CMS Myth Blog Launches – Examines Why Many Web Content Management Projects Fail

November 28, 2007 /

The CMS Myth, a blog aimed at exposing the myths and realities behind web content management systems and practices, launched today at the 2007 Gilbane Boston Conference. The blog was created by content management and web strategy experts at ISITE Design. The blog’s mission is to fill a perilous ‘expectation gap’ among CMS adopters, a factor driving many CMS implementation failures. http://www.cmsmyth.com, http://www.isitedesign.com

Gilbane Group Announces Collection of New Research Studies & Reports

November 27, 2007 /

Gilbane Group Inc. announced they have seven research studies underway that will be published over the next few months. The research for some of these studies is already complete, and preliminary results will be discussed at this week’s Gilbane Boston conference at the Westin Copley Place Hotel. The 7 studies are: “Survey on the Web Content Management User Experience” – From our Web Content Management Practice, led by Tony White; “Enterprise Collaboration and Social Computing: A Report on Industry Trends & Best Practices” – From our Social Computing and Collaboration Practice, led by Geoffrey Bock; “Digital Magazine & Newspaper Editions: Growth, Trends, and Best Practices” – From our Cross Media Publishing Strategy & Technology Practice led by Steve Paxhia; “Enterprise Search Markets and Applications: Capitalizing on Emerging Demand” – From our Enterprise Search Practice, led by Lynda Moulton; “Enterprise Digital Rights Management: Business Imperatives and Implementation Readiness” – From our Cross Media Publishing Strategy & Technology Practice, study led by Bill Rosenblatt; “Digital Platforms & Technologies for Book Publishers: Implementations Beyond ‘eBook'” – From our Cross Media Publishing Strategy & Technology Practice led by Steve Paxhia; and “Beyond Search: What to do When you’re Enterprise Search System Doesn’t Work” – A study authored by Steve Arnold, from our Enterprise Search Practice, led by Lynda Moulton. https://gilbane.com

Gilbane Boston 2007: Globalization Topics Line-up

November 27, 2007 / / 0 Comments

Mary, Kaija and I are thrilled to have an extraordinary group of presenters for the Globalization Track at Gilbane Boston.

Although they will not discuss how to properly design and implement an international online dating service, our audience will learn a lot about creating, managing, and delivering a truly global customer experience. It is never too late for a trip into Boston, especially if these topics are relevant for you.

GCM-1: Quality at the Source: Creating Global Customer Experience
Tuesday November 27, 1:00-2:30pm

GCM-2: Integrating Content and Translation Processes: Managing Global Customer Experience
Tuesday November 27, 3:00-4:30pm

GCM-3: Understanding the Globalization Standards Landscape
Wednesday November 28, 2:00-3:30 pm

GCM-4: Global Content Management Track Keynote: Making Quality Everyone’s Responsibility – Delivering Global Customer Experience
Thursday November 29, 8:30-10:00 am

Lionbridge Launches CMS Alliance Program with Top Tier Content Management Partners

November 20, 2007 /

Lionbridge Technologies, Inc. (Nasdaq: LIOX) announced the formation of the Content Management System (CMS) Alliance Program, an ecosystem of CMS providers and system integrators who are committed to simplifying global content management and publishing. Combining the expertise of all participants, Lionbridge is using Web Services to connect Freeway, Lionbridge’s free, hosted translation management platform, to leading CMS platforms, helping companies greatly improve processes and lower the costs of global content management. In forming the CMS Alliance Program, Lionbridge has established alliances and connections with an initial group of leading CMS providers, including Ektron, CrownPeak, Interwoven, Acumium, and Vasont, with an open invitation for additional systems providers to join the program. In addition, key system integrators, including, Klish Group, Armedia, and iSITE Design, have lent their support in providing a simple Web Services solution for customers to globalize their content. “A major challenge for organizations today is the integration of the people, processes, and technologies within the global content lifecycle,” said Leonor Ciarlone, Globalization Practice Lead Analyst, The Gilbane Group. “Lionbridge’s work with a number of integrators and CMS providers addresses this challenge by focusing on integrated content and translation management as an enabler of automation and decreased time-to-market. Providing a SaaS delivery model with Web services-based connectivity enhances the focus through a centralized, yet flexible approach for real-time collaboration.” In formalizing the CMS Alliance Program, Lionbridge is offering customers a new way of distributing their content on a global scale, with several benefits over more traditional methods including improved workflow for content managers, seamless connection to automate processes, and no need for additional technology purchases (Freeway is a Software as a Service platform delivered free to Lionbridge customers.) http://www.lionbridge.com/cms

 

The Global Content Lifecycle: Increasing the Quality Quotient

November 15, 2007 / / 0 Comments

In the Global Information Age, mere information availability no longer suffices. Today’s customer expectations demand relevant information that is culturally acceptable, appealing, and most important, understood. Delivering contextual, multilingual information – communications that make sense in the customer’s language of choice – is fundamental. Translation is a corporate requirement.

However, any company with a multinational revenue profile knows that fusing quality and translation is a significant challenge. Our take? Quality translation within the global content lifecycle can be elusive, but it is achievable. To learn more, download our latest whitepaper, “Quality In, Quality Out: The Value of Technology in the Global Content Lifecycle” and listen to the recording from the companion webinar hosted by Sajan.

We’ll also continue the quality discussion throughout Gilbane Boston’s Globalization track, particularly in the session, “Quality at the Source: Creating Global Customer Experience.”

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