Curated for content, computing, and digital experience professionals

Category: Content management & strategy (Page 154 of 468)

This category includes editorial and news blog posts related to content management and content strategy. For older, long form reports, papers, and research on these topics see our Resources page.

Content management is a broad topic that refers to the management of unstructured or semi-structured content as a standalone system or a component of another system. Varieties of content management systems (CMS) include: web content management (WCM), enterprise content management (ECM), component content management (CCM), and digital asset management (DAM) systems. Content management systems are also now widely marketed as Digital Experience Management (DEM or DXM, DXP), and Customer Experience Management (CEM or CXM) systems or platforms, and may include additional marketing technology functions.

Content strategy topics include information architecture, content and information models, content globalization, and localization.

For some historical perspective see:

https://gilbane.com/gilbane-report-vol-8-num-8-what-is-content-management/

Would Margaret Fuller have joined TAUS?

More than likely. One of her more famous quotes was: “If you have knowledge, let others light their candles with it.”

If Fuller was still alive, would social networking have forged a connection somehow with Jaap van der Meer, Director of the Translation Automation User Society, otherwise known as TAUS? I’d bet money on it.

Long known as a language industry pioneer and visionary, van der Meer directs the TAUS-driven call for knowledge sharing as the driver of change for the translation industry. Efforts such as:

    • spearheading a language data sharing initiative, including a planned platform for cross-industry sharing
    • providing executive forums to discuss and design new translation business models, and
    • mapping the roadmap to share translation memories

are just a few examples of the innovation within this proactive organization.

Since November 2004, TAUS has managed to bring together more than sixty companies that exchange user cases, best practices and technology roadmaps specific to the language industry. The resulting membership is far from a “weighted” crowd; rather, it is a well-rounded collection of end users, service providers and technology vendors with a shared interest for change.

Shared vision. Common goals. Concrete results. No more secret languages.

This mission statement for 2008 defines how TAUS plans driving an “agenda of change” that stimulates innovation, automation and collaboration for the industry. Impressive goals, to say the least. Find out more by requesting a copy of the TAUS Annual Plan 2008. It is an excellent read.

The Social Language

Although it is already mid-January, I would still like to wish everyone a very good 2008! It definitely looks to be an interesting year.

Back to blogging, after a very long pause. The reason was my major geographical transition: after 8 very nice years in Boston, we returned to the bi-lingual Finland and the very multi-lingual European union last autumn. The time required for a trans-Atlantic move is not to be underestimated!

Leonor’s interview with Director General Lonnroth about the languages in the EU is an excellent description of the world on this side of the Atlantic. On a very personal note, I love tuning to YLE Mondo radio every time I am driving; a local station broadcasting news from several different countries. I even get the NPR! I listen to German, French, Spanish, and Italian news, and at the same time notice the differences there are not just in the language, but also in the content. Even more fun is to listen to news from Australia and South Africa, which really change the world perspective. A good reminder that from Africa or Australia, many things do look different than from the US or from Europe. How lovely it would be to understand what they say in Chinese, Japanese or Arabic, to name just a few languages!

Anyways, things are finally starting to find their places in their new home, so I am back to blogging. We had a wonderful Gilbane conference in Boston at the end of November; it got so many ideas going in my head, especially about the social aspects of content, search, collaboration – and of course language. The question “Where are languages in social media” was asked in the conference, and the first answer was on the lines of: gee, that is a tough thing to solve. True – and yet I am convinced that we will begin to see very new types of tools and solutions. It was interesting to note that several examples were given on how in corporations social media enabled people find a language speaker inside the organization. “Through our collaboration tool, we found someone who speaks Japanes and can check our translations.” “We realized someone in our German office could translate the materials we needed.” Language skills become yet another skill to be shared in communities.

Another interesting point was that MT and its usefulness came up. With the amount of user-generated information exploding, there is no chance to human-translate everything. Could this be the real coming of age of MT?

I spoke with one multilingual service provider who said that they have started receiving requests for checking user-generated content in corporate community sites. Interesting. I would guess that need for automated checking of “bad words” increases as more content on corporate sites comes not from employees but from anyone in the web. Enterprise searches have to be multilingual, but there is always room to improve.

As Leonor pointed out: collaboration yields knowledge. That knowledge is multilingual.

MadCap Software Debuts MadCap Lingo & MadCap Analyzer

MadCap Software announced MadCap Lingo, an XML-based, integrated translation memory system and authoring tool, aimed at eliminating the need for file transfers in order to complete translation. Document components, such as tables of content, topics, index keywords, concepts, glossaries, and variables all remain intact throughout the translation and localization process, so there is never a need to recreate them. MadCap Lingo also is integrated with MadCap Flare and MadCap Blaze, and it is Unicode enabled to help documentation professionals deliver a consistent user experience in print, online, and in any language. MadCap Lingo is being announced in conjunction with the new MadCap Analyzer, software that proactively recommends documentation content and design improvements. MadCap Lingo works with MadCap Flare, the company’s native-XML authoring product, and MadCap Blaze, the native-XML tool for publishing long print documents, which will be generally available in early 2008. A user creates a MadCap Lingo project to access the source content in a Flare or Blaze project via a shared file structure. Working through Lingo’s interface, the user accesses and translates the content. Because the content never actually leaves the structure of the original Flare or Blaze project, all the content and formatting is preserved in the translated version. Once a project is translated, it is opened in either Flare or Blaze, which generates the output and facilitates publishing. At the front end of the process, Flare and Blaze can import a range of document types to create the source content. Following translation, the products provide single-source delivery to multiple formats online and off, including the Internet, intranets, CDs, and print. MadCap Lingo is available and is priced at $2,199 per license, but is available at an introductory price of $899 for a limited time. MadCap Lingo also is available on a subscription basis for $649 per year. Fees for support start at $449 per year. http://www.madcapsoftware.com/

IBM Opens Up Jazz.net, Announces Rational Team Concert Express

IBM (NYSE: IBM) unveiled new software and research aimed at improving the way employees across an organization collaborate in a globally integrated enterprise. The challenges of globalization are forcing companies to become more nimble, using an increasingly geographically-dispersed and virtual workforce to remain competitive. In the world of software development, this means 24×7 collaboration with specialized teams around the globe to pick up where another left off. IBM is also examining how virtual worlds can help software development teams break down the barriers caused by globalization. IBM is announcing it is opening up its development platform based on Web 2.0 technologies for developers to collaborate and contribute to software under development at jazz.net. Jazz.net is an open, commercial community designed to help companies globally and transparently collaborate on the development of Jazz-based technology. Previously only available to IBM customers, academics and partners, Jazz.net is now open to the greater software development community. IBM also announced IBM Rational Team Concert Express, available later this year, which will help small and mid-sized development teams enable real-time collaboration across a geographically dispersed software delivery team. IBM will also offer IBM Rational Team Concert Express free of charge to qualified open source projects and to academic institutions for use in accredited course programs or academic research projects. IBM Rational Team Concert Express beta 2 includes Web dashboards to help software project teams see real-time project status data such as the status of work items and project health. IBM Rational Team Concert Express beta 2 allows software development teams to use DB2 and other databases to host the IBM Rational Team Concert repository. IBM Rational Team Concert Express is based on middleware including IBM WebSphere, IBM Lotus Sametime, Apache Tomcat, Apache Derby and Jabber. To register for the Jazz project or download IBM Rational Team Concert, beta 2, visit http://www.ibm.com/

Collaboration Yields Knowledge: Two Opportunities to Share Experiences

Globalization is a strategy rather than a project. Global customer experience is a mindset, not a deliverable. In turn, supporting these objectives requires complimentary strategic initiatives driven by subject matter experts that utilize a range of rapidly evolving processes and technologies in innovative ways.

Based on our community discussions, organizations that focus on combining the practices of localization design, content management, and translation management achieve results. And that focus in no way equates to a series of siloed application implementations.

We believe there is no better way to demonstrate this truth than by encouraging collaboration and promoting success stories. Agree? Here’s two opportunities to do so, in the form of a Call for Papers for synergistic events:


Gilbane San Francisco: June 17 – 19, 2008
Localization World Berlin: June 9-11, 2008

Collaboration yields knowledge. Sharing experiences spurs innovation for all organizations. Here’s your chance to contribute — our experience shows that it’s well worth the effort.

SiberSafe Hosted XML CMS Service Now Available On-Demand

SiberLogic announced SiberSafe On-Demand, a monthly subscription approach to XML content management for technical documentation teams who are looking for significant efficiency gains in producing long-lived, complex, evolving content. SiberSafe On-Demand delivers full SiberSafe functionality as an ASP service in a secure data center. Each team has full access/administrative rights to their server for system administration and configuration. SiberSafe On-Demand also includes daily content backups and SiberLogic’s technical support service. SiberSafe On-Demand “out of the box” configuration offers your choice of DTD – DITA, DocBook, or MIL-STD 2361 – with sample templates and stylesheets. Also included are SiberSafe Communicator (our XML authoring tool) and our integrated publishing tool. Alternatively, you can continue to use your own editor, such as XMetaL, Epic, or FrameMaker, or your own publishing tools. SiberSafe On-Demand costs only $799 per month for the first pair of users (one author and one reviewer) and as little as $275 per user monthly for 10+ users. There are no additional upfront costs. Anyone who signs up for SiberSafe On-Demand before the end of January 2008 will receive access for one additional author free of charge for the first year. http://www.siberlogic.com/

NetXposure 5 Now Available

NetXposure, Inc. announced the availability of NETXPOSURE 5, a new enterprise digital asset management (DAM) system that combines the flexibility of the Web with the responsiveness of the desktop. Re-architected as a rich Internet application utilizing Adobe AIR and Adobe Flex technologies, NETXPOSURE 5 delivers a user experience that runs identically in all major browsers and operating systems. It also provides real-time, seamless interactivity with digital assets from virtually any application, including built-in integration with Adobe Creative Suite 3. NETXPOSURE 5 helps streamline the creation, management and delivery of marketing assets and brand imagery. New features and capabilities include: Adobe Flex-powered user interface including cascading pull-down menus, slider resizing capabilities, and the ability to visually sort thousands of files; Automatic offline synching capabilities enabled by Adobe AIR, including the ability to drag-and-drop between the DAM repository and desktop applications and bulk upload- and download capabilities; Adobe Creative Suite 3 Connector, an add-on module that transparently links the DAM repository and Creative Suite 3, allowing users to access and interact with NetXposure from within their production applications such as Photoshop, Illustrator, InDesign and others; New support for Digital Negative (DNG) specification; and Enhanced support capabilities for the latest Macintosh, Windows and Linux operating systems. NETXPOSURE 5 is available now. http://www.netx.net

SpringCM Delivers Newest Version of Its On-Demand Document Management & Workflow Solution

SpringCM announced the availability of SpringCM 4.1, the newest version of the company’s document management and workflow software as a service. This new version includes major updates in search, advanced view and markup, preview mode and electronic signatures. SpringCM’s Electronic Signature feature enables documents to be signed electronically, even by people who are not SpringCM licensees. Documents may be sent for electronic signature with a single click in SpringCM the recipient receives an e-mail containing a link to the document and the steps required to complete the electronic signature. SpringCM now supports CAD, MS Project, Microstation and 85 other drawing, document and imaging formats. Advanced View and Markup expedites the review and comment cycles by extending the annotation capabilities of SpringCM beyond hand-editing printed copies or the “sticky notes” annotation, already available within the system. Areas of concern can be circled, or marked with a variety of “stamps” (like directional arrows and names) and highlight points that need further development. SpringCM’s Document Preview features have been upgraded to better serve collaboration and indexing needs. Lock Zoom enables the user to focus on a fixed area of a document as pages are scrolled. To allow for more horizontal workspace, the left and right panes are now collapsible. The Information Panel buttons are wired with hot keys to further expedite indexing. New collapsible and expandable menu options display only the Advanced Search options that are relevant to specific business needs. SpringCM retains the Advanced Search display options after every modification. Basic, Personal and Account views are provided to introduce a new level of configuration to the Search menu. A selection process is used to include and exclude specific attribute groups in search results. http://www.springcm.com/

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