Curated for content, computing, and digital experience professionals

Category: Content management & strategy (Page 140 of 468)

This category includes editorial and news blog posts related to content management and content strategy. For older, long form reports, papers, and research on these topics see our Resources page.

Content management is a broad topic that refers to the management of unstructured or semi-structured content as a standalone system or a component of another system. Varieties of content management systems (CMS) include: web content management (WCM), enterprise content management (ECM), component content management (CCM), and digital asset management (DAM) systems. Content management systems are also now widely marketed as Digital Experience Management (DEM or DXM, DXP), and Customer Experience Management (CEM or CXM) systems or platforms, and may include additional marketing technology functions.

Content strategy topics include information architecture, content and information models, content globalization, and localization.

For some historical perspective see:

https://gilbane.com/gilbane-report-vol-8-num-8-what-is-content-management/

“It’s not information overload. It’s filter failure.”

Thanks to Clay Shirky for the title; watch his Web 2.0 Expo NY presentation here.

This is also the mantra for Alltop.com, self-described as a “digital magazine rack” of the Internet. As an analyst I get a lot of stuff and peruse twice the amount I get. Now that I’m twittering (@lciarlone) and face-bookin’ in addition to being a long-time LinkedIn user… well, you know the story. Not enough time in the day.

I’m looking for — and finding — ways to streamline keeping up to date. Alltop’s darn efficient in helping me do that, organizing “stories” by category per hour. And certainly like that our own Content Globalization blog surfaces within All the Top Linguistics News.

Curious on the method and the genesis? Check it out.

Gilbane San Francisco pre-conference workshops posted

The main conference program for Gilbane San Francisco 2009 will be published in a week or two, but the 1/2 day pre-conference workshop descriptions for June 2nd have been posted:

  • How to Select a Web Content Management System
    Instructor: Seth Gottlieb, Principal, Content Here
  • Making SharePoint Work in the Enterprise
    Instructor: Shawn Shell, Principal, Consejo, Inc.
  • Managing the Web: The Fundamentals of Web Operations Management
    Instructor: Lisa Welchman, Founding Partner, Welchman Pierpoint
  • Getting Started with Business Taxonomy Design
    Instructors: Joseph A. Busch, Founder and Principal, & Ron Daniel, Principal, Taxonomy Strategies LLC
  • Sailing the Open Seas of New Media
    Instructor: Chris Brogan, President, New Marketing Labs, LLC

Day Software Unveils Cloud-Ready CRX Content Infrastructure for Web 2.0 Applications

Day Software (SWX:DAYN)(OTCQX:DYIHY) announced the availability of three new licensed editions of CRX, Day’s JSR-170-compliant Java Content Repository (JCR). These new editions make it simpler for companies to standardize on an enterprise-ready content infrastructure based on Day’s commercial implementation of Apache Jackrabbit and Apache Sling. This release is enhanced by a licensing model that promotes adoption by individual developers, departments and global enterprises. Day now offers three targeted editions of its content infrastructure platform: CRX One: CRX One is a new version of CRX licensed for use to power a single Web application. CRX One is Day’s entry-level CRX offering, available directly from Day’s Web site for an annual subscription license fee of US$18,500 per server instance per year, regardless of the number of CPUs; CRX Developer: CRX Developer is a limited license version of CRX available free of charge for Apache Jackrabbit and Apache Sling developers directly from Day’s Web site. Web developers can use CRX Developer at no cost under an annual renewal license for building and testing new CRX-based content applications; CRX Enterprise: CRX Enterprise is Day’s premier CRX offering for use in powering multiple Web applications. CRX Enterprise is targeted for IT departments looking to consolidate disparate enterprise content repositories under a single, shared cluster of CRX. Organizations can seamlessly update their CRX One licenses to CRX Enterprise to host multiple applications without installing or managing new software. CRX Enterprise is offered under a perpetual license model that starts at US$50,000 per server instance. Day CRX Developer is available free of charge immediately from Day’s Web site at http://www.day.com

Webinar: Making the Business Case for SaaS WCM

Updated April 9, 2009: View the recorded webinar.
January 27, 2009, 2:00 pm ET

When customer experience becomes increasingly important even as budgets are tightening, the SaaS value proposition–faster time to results, reduced dependency on IT resources, predictable costs–can be especially compelling. If your organization wants or needs to move ahead with web business initiatives in today’s uncertain economic climate, you’re probably investigating software-as-a-service solutions for web content management.

But SaaS WCM is fundamentally different from licensing software (open source or proprietary) and installing it on your own servers. Which means the process of evaluating solutions is different. It’s not all apples when SaaS is on the short list, but rather apples and oranges.This webinar explores the implications for technology acquisition. How do you make a business case that enables your organization to fairly evaluate all options and make the best decision for the business?

Join us in a lively discussion with Robert Carroll from Clickability. Register today. Presented by Gilbane. Sponsored by Clickability. Based on a new Gilbane Beacon entitled Communicating SaaS WCM Value.

Taxonomy and Glossaries for Enterprise Search Terminology

Two years ago when I began blogging for the Gilbane Group on enterprise search, the extent of my vision was reflected in the blog categories I defined and expected to populate with content over time. They represented my personal “top terms” that were expected to each have meaningful entries to educate and illuminate what readers might want to know about search behind the firewall of enterprises.

A recent examination of those early decisions showed me where there are gaps in content, perhaps reflecting that some of those topics were:

  • Not so important
  • Not currently in my thinking about the industry
  • OR Not well defined

I also know that on several occasions I couldn’t find a good category in my list for a blog I had just written. Being a former indexer and heavy user of controlled vocabularies, on most occasions I resisted the urge to create a new category and found instead the “best fit” for my entry. I know that when the corpus of content or domain is small, too many categories are useless for the reader. But now, as I approach 100 entries, it is time to reconsider where I want to go with blogging about enterprise search.

In the short term, I am going to try to provide entries for scantily covered topics because I still think they are all relevant. I’ll probably add a few more along the way or perhaps make some topics a little more granular.

Taxonomies are never static, and require periodic review, even when the amount of content is small. Taxonomists need to keep pace with current use of terminology and target audience interests. New jargon creeps in although I prefer to use generic and terms broadly understood in the technology and business world.

That gives you an idea of some of my own taxonomy process. To add to the entries on terminology (definitions) and taxonomies, I am posting a glossary I wrote for last year’s report on the enterprise search market and recently updated for the Gilbane Workshop on taxonomies. While the definitions were all crafted by me, they are validated through the heavy use of the Google “define” feature. If you aren’t already a user, you will find it highly useful when trying to pin down a definition. At the Google search box, simply type define: xxx xxx (where xxx represents a word or phrase for which you seek a definition). Google returns all the public definition entries it finds on the Internet. My definitions are then refined based on what I learn from a variety of sources I discover using this technique. It’s a great way to build your knowledge-base and discover new meanings.

Glossary Taxonomy and Search-012009

Will XML Help this President?

I’m watching the inauguration activity today all day (not getting much work done) and getting caught up in the optimism and history of it all. And what does this have to do with XML you ask? It’s a stretch, but I am giddy from the festivities, so bare with me please. I think there is a big role for XML and structured technologies in this paradigm shift, albeit XML will be quietly doing it’s thing in the background as always.

In 1986, when SGML, XML’s precursor, was being developed, I worked for the IRS in Washington. I was green, right out of college. My Boss, Bill Davis, said I should look into this SGML stuff. I did. I was hooked. It made sense. We could streamline the text applications we were developing. I helped write the first DTD in the executive branch (the first real government one was the ATOS DTD from the US Air Force, but that was developed slightly before the SGML standard was confirmed, so we always felt we were pretty close to creating the actual first official DTD in the federal government). Back then we were sending tax publications and instructions to services like CompuServe and BRS, each with their own data formats. We decided to try to adopt structured text technology and single source publishing to make data available in SGML to multiple distribution channels. And this was before the Web.  That specific system has surely been replaced, but it saved time and enabled us to improve our service to taxpayers. We thought the approach was right for many govenrment applications  and should be repeated by other agencies.

So, back to my original point. XML has replaced SGML and is now being used for many government systems including electronic submission of SEC filings, FDA applications, and for the management of many government records. XML has been mentioned as a key technology in the overhaul that is needed in the way the government operates. Obama also plans to create a cabinet level position of CTO, part of the mission of which will be to promote inter-agency cooperation through interchange of content and data between applications formatted in a common taxonomy. He also intends to preserve the open nature of the internet and its content, facilitate publishing important government information and activities on the Web in open formats, and to enhance the national information system infrastructure. Important records are being considered for standardization, such as health and medical records, as well as many other ways we interact with the government. More info on this administration’s technology plan can be found at . Sounds like a job, at least in part, for XML!

I think it is great and essential that our leaders understand the importance of smartly structured data. There is already a lot of XML expertise through the various government offices, as well as a strong spirit of corporation on which we can build. Anyone who has participated in industry schema application development, or other common vocabulary design efforts, knows how hard it is to create a “one-size-fits-all” data model. I was fortunate enough to participate briefly in the development and implementation of SPL, the Standard Product Label (see http://www.fda.gov/oc/datacouncil/spl.html) schema for FDA drug labels which are submitted to the FDA for approval before the drug product can be sold. This is a very well defined document type that has been in use for years. It still took many months and masterful consensus building to finalize this one schema. And it is just one small piece in the much larger information architecture.  It was a lot of effort from many people within and outside the government.  But now it is in place, working and being used.

So, I am bullish on XML in the government these days. It is a mature, well understood, powerful technology with wide adoption, there are many established civilian and defense  examples across the government. I think there is a very big role for XML and related technology in the aggressive, sweeping change promised by this administration. Even so, these things take time. </>

EPiServer Acquires Dropit Product Family

EPiServer, provider of platforms for Web Content Management and online social communities, announced the acquisition of the product family of Dropit. Dropit’s main product, Extension, called X3 in its latest version, was specifically developed for EPiServer CMS following requests for this functionality from EPiServer’s customers. Extension has been integrated within EPiServer CMS for more than four years. X3 makes it quicker and easier for web editors to administer and alter their sites. For example, page layout can be changed in an instant by dragging and dropping different ‘blocks’ into place. Text, images and film can also be included and moved around freely. Two people working in the product organization at Dropit will join EPiServer. The acquisition also encompasses a number of other products which Dropit has developed as add-ons to EPiServer CMS. http://www.dropit.se, http://www.episerver.com

Alfresco and Remote-Learner.net Partner to Deliver Moodle eLearning Integration

Alfresco Software Inc. announced an OEM partnership with Remote-Learner.net, the provider of open source solutions for online learning management, record keeping and learning object storage to corporate, academic and governmental clients. The partnership will deliver solutions to allow learning organizations using Moodle’s open source course management system (CMS) to access Alfresco’s open source ECM repository to support content development and reuse. Remote-Learner’s Enterprise Learning Intelligence Suite for Moodle (ELIS) will be made available on February 12, 2009, allowing users to store and retrieve resources from within Moodle and Alfresco. This solution will enable learning organizations and existing Moodle users to access the back-end content repository services of Alfresco Enterprise, helping to ensure security, compliance, and auditability. Users will be able to more effectively manage, preview and track increasing volumes of content and digital assets on Moodle sites using Alfresco Enterprise. Alfresco Enterprise hosted or download trials are available at http://www.alfresco.com, http://remote-learner.net

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