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Category: Content management & strategy (Page 128 of 468)

This category includes editorial and news blog posts related to content management and content strategy. For older, long form reports, papers, and research on these topics see our Resources page.

Content management is a broad topic that refers to the management of unstructured or semi-structured content as a standalone system or a component of another system. Varieties of content management systems (CMS) include: web content management (WCM), enterprise content management (ECM), component content management (CCM), and digital asset management (DAM) systems. Content management systems are also now widely marketed as Digital Experience Management (DEM or DXM, DXP), and Customer Experience Management (CEM or CXM) systems or platforms, and may include additional marketing technology functions.

Content strategy topics include information architecture, content and information models, content globalization, and localization.

For some historical perspective see:

https://gilbane.com/gilbane-report-vol-8-num-8-what-is-content-management/

Gilbane Group Appoints Bill Trippe VP, Content Strategies

For Immediate Release:

Cambridge MA, September 29, 2009. Gilbane Group Inc. today announced that Bill Trippe has been promoted to Vice President & Lead Analyst, Content Strategies. In his new role at Gilbane Group, Bill will be a core part of the management team, and will be focused on continuing to grow Gilbane Group’s strategy consulting and advisory business.

Trippe was previously Lead Analyst for Gilbane’s XML Technologies and Content Strategies Consulting Practice, where he led efforts helping businesses, publishers and government agencies build successful strategies especially for large and complex content management and publishing requirements. His new role reflects his success and the need to grow the management team to accommodate the growth in consulting business.

“Bill and I have worked together in variety of capacities for many years, and I’m thrilled that we’ll be working together even more closely.” said Frank Gilbane, CEO of the Gilbane Group. “Bill’s expertise and experience combined with his strong interpersonal skills keep him in high demand from both customers and colleagues”.

“Clearly articulated content strategies are essential to getting business case funding in today’s economic climate,” comments Mary Laplante, VP Client Services, Programs and Consulting. “Bill’s new role is a response to growing demand by users and buyers for help with developing sustainable content strategies that deliver measurable value.”

“I am excited to be taking on this new role at Gilbane. The content management landscape continues to be dynamic and compelling, and I look forward to helping our clients leverage technology for productivity, new product development, and overall growth and success.” said Bill Trippe, VP & Lead Analyst, Content Strategies.

Tweet this: Gilbane Group Appoints Bill Trippe VP, Content Strategies http://bit.ly/1Ju6mM #gilbane

About Gilbane Group, Inc.
Gilbane Group Inc. is an analyst and consulting firm that has been writing and consulting about the strategic use of information technologies since 1987. We have helped organizations of all sizes from a wide variety of industries and governments. We work with the entire community of stakeholders including investors, enterprise buyers of IT, technology suppliers, and other consultant and analyst firms. We have organized over 60 educational conferences in North America and Europe. Our next event is Gilbane Boston, December 1-3, 2009 http://gilbaneboston.com/. Information about our widely read newsletter, reports, white papers, case studies and analyst blogs is available at https://gilbane.com.

Follow Gilbane Group on Twitter, or Facebook.

Contact:
Gilbane Group, Inc.
Ralph Marto, 617-497-9443 ext 117
ralph@gilbane.com

Xyleme and Flatirons Deliver XML-Based Learning Solutions on EMC Documentum

Xyleme Inc. and Flatirons Solutions have announced their alliance to offer EMC Documentum services to training organizations in order to meet comprehensive, global learning requirements. With this collaboration, Flatirons Solutions provides a set of integration services for leveraging Xyleme’s native XML authoring and publishing tools within an organization’s current EMC Documentum infrastructure. The combination creates an integrated enterprise learning suite capable of delivering multi-modal training output and enhancing company-wide collaboration. The overall goal of the alliance is twofold: Create a single source of content at the enterprise level that enables a rapid time-to-market for new and customized learning products; Utilize open standards and native XML to provide the flexibility to handle new emerging channels and technology. http://www.xyleme.com http://www.flatironssolutions.com/

Telerik Launches Marketplace for Sitefinity ASP.NET CMS Add-ons

Telerik announced the launch of a new marketplace for add-ons for its Sitefinity ASP.NET content management system (CMS). The marketplace should allow the rapidly growing Sitefinity community to share and sell controls,  modules, themes and templates for Sitefinity ASP.NET CMS. In addition, the marketplace will offer a number of free tools and resources contributed by Sitefinity MVPs and community members that are available for immediate download including ‘Site Map’ control, ‘Tab Links,’ ‘What’s New’ control and many others. Telerik also announced a community wide call for submissions to the marketplace.  Developers submitting an add-on by the end of October will be eligible to win prizes including a free Sitefinity license. http://www.telerik.com/ Submissions:  http://www.sitefinity.com/marketplace/submit-module.aspx

Unifying the Global Content Value Chain: An Interview with Lasselle Ramsay

Second in a series of interviews with sponsors of Gilbane’s 2009 study on Multilingual Product Content: Transforming Traditional Practices into Global Content Value Chains.

We spoke with Joan Lasselle, President of Lasselle Ramsay. Lasselle Ramsay is a service provider that designs solutions for content and learning that align how users work with the information needed to achieve business results. We talked with Joan about her company, why they supported the research, and what surprised her about the results.

Gilbane: How does your company support the value chain for global product content? (i.e., what does your company do?) 

Lasselle: Lasselle Ramsay is a professional service provider, not a reseller or technology integrator. We focus on helping companies develop new product content. Our work spans the value chain, ranging from engineering (at the point of origin), to technical marketing and technical documentation, to learning organizations and support teams. We also look at the extended value chain, which includes partners, suppliers (like translation service providers), and customers.

We encourage our clients to operate in both the strategic and tactical domains, providing them with a strategic vision, and helping implement an infrastructure that can deliver structured and unstructured multilingual content.

Gilbane: Why did you choose to sponsor the Gilbane research?

Lasselle: One of our goals as a service provider is to add value at each stage across the chain. This research study enables us to discover and share the experience and perspective of industry leaders with Lasselle Ramsay clients. We chose this particular study because of the in-depth research, as well as Gilbane’s domain expertise and independence.

Gilbane: What, in your opinion, is the most relevant/compelling/interesting result reported in the study?

Lasselle: Gilbane’s report sheds light on two key issues that our clients face: the need to address content within the context of larger business trends [referred to as megatrends in the study], and the importance of process improvements. First, companies today are challenged repeatedly to address adverse economic pressures at the same time they respond to the megatrends, such as the evolving basis of competitive advantage. The report makes clear that companies must take measures to address these megatrends in their content practices, or risk being left behind. Even in the face of negative economics and an endless and escalating flood of new data, they cannot sit back and wait. Second, the report illustrates how organizations can benefit from improving cross-functional processes. In many companies, for example, engineering and tech pubs each have their own authoring, content management, translation, and publishing, and neither group shares any processes or tools. What a lost opportunity! Just think of how much they could lower costs and speed time to market if they coordinated processes and collaborated on process improvements.

For insights into the megatrends that are shaping content globalization practices, see “Market Context” on page 9 of the report. You can also read about how Lasselle Ramsay contributed to global content value chain development at Hewlett-Packard. Download the study for free.

Content Management Trends and Topics at Upcoming Conference

We are ramping up for our annual Boston conference, and the program is mostly complete. Our tagline this year is “Content, Collaboration & Customers”, and as usual, we’ll be discussing a wide range of related topics and covering all the important trends. Four areas we are paying extra attention too are:

Managing enterprise social content. This should not be a surprise. The increasing use of social software in business and government environments for both internal and customer communications means more content, of a different kind, to be managed.

Managing enterprise mobile content. Smartphones are replacing noteboooks and desktops as clients  for many enterprise applications, and complementing them for even more. Mobile is another enterprise channel with unique content requirements.

SharePoint & Office 2010 and web content management. As the SharePoint surge continues with the upcoming release of 2010, early signs point to increased emphasis on web content management and integration between WCM, Office and SharePoint. How will this affect the content management market?

E-government & transparency. We are seeing a lot of activity here among both state and federal agencies, and there are special content management challenges that in many (most?) projects mean integrating new technologies and practices (e.g., social software) with established information management approaches (e.g., XML, XBRL).

Stay tuned for updates, or follow the conference on Twitter at http://twitter.com/gilbaneboston.

OpenLogic and Nuxeo Partner on Open Source Enterprise Content Management Stack

OpenLogic, Inc. and Nuxeo have announced they are partnering to provide top to bottom support on an ECM stack, which includes Nuxeo’s Enterprise Platform, the JBoss application server and the PostgreSQL database. By supporting a specific stack of technologies, Nuxeo and OpenLogic are offering support to businesses of all sizes for a large open source ECM alternative that rivals the depth of functionality provided by proprietary vendors. OpenLogic is adding Nuxeo to the OpenLogic Certified Library, which contains a wide range of open source applications and infrastructure. Both OpenLogic and Nuxeo will sell and provide front line support for the fully integrated Nuxeoenterprise content management Stack, which includes JBoss and PostgreSQL. Support is available at a variety of service levels. http://www.openlogic.com / http://www.nuxeo.com

Reflections on Gov 2.0 Expo and Summit

O’Reilly’s Gov 2.0 events took place last week. We’ve had some time to think about what the current wave of activity means to buyers and adopters of content technologies.

Both the Expo and Summit programs delivered a deluge of examples of exciting new approaches to connecting consumers of government services with the agencies and organizations that provide them.

  • At the Expo on Sept 8,  25 speakers from organizations like NASA, TSA, US EPA, City of Santa Cruz,  Utah Department of Public Safety, and the US Coast Guard provided five-minute overviews of their 2.0 applications in a sometimes dizzying fast-paced format.
  • Sunlight Labs sponsored an Apps for America challenge that featured finalists who combined federal content available on Data.gov and open source software in some intriguing applications, including DataMasher, which enables you to mash up sources such as stats on numbers of high school graduates and guns per household.
  • The Summit on Sept 9 and 10 featured more applications plus star-status speakers including Aneesh Chopra, the US’s first CTO operating under the Federal Office of Science and Technology Policy; Vinton Cerf, currently VP and evangelist at Google; and Mitch Kapor.

A primary program theme was “government as platform,” with speakers suggesting and debating just what that means. There was much thoughtful discussion, if not consensus. Rather than report, interested readers can search Twitter hash tags #gov20e and #gov20s for comments.

From the first speaker on, we were immediately struck by the rapid pace of change in government action and attitude about content and data sharing. Our baseline for comparison is Gilbane’s last conference on content applications within government and non-profit agencies in June 2007. In presentations and casual conversations with attendees, it was clear that most organizations were operating as silos. There was little sharing or collaboration within and among organizations. Many attendees expressed frustration that this was so. When we asked what could be done to fix the problem, we distinctly remember one person saying that connecting with other content managers just within her own agency would be a huge improvement.

Fast forward a little over two years to last week’s Gov2.0 events. Progress towards internal collaboration, inter-agency data sharing, and two-way interaction between government and citizens is truly remarkable. At least three factors have created a pefect storm of conditions: the current administration’s vision and mandate for open government, broad acceptance of social interaction tools at the personal and organizational level, and technology readiness in the form of open source software that makes it possible to experiment at low cost and risk.

Viewing the events through Gilbane’s content-centric lens, we offer three takeaways:

  • Chopra indicated that the formal Open Government directives to agencies, to be released in several weeks, will include the development of “structured schedules” for making agency data available in machine-readable format. As Tim O’Reilly said while interviewing Chopra, posting “a bunch of PDFs” will not be sufficient for alignment with the directives. As a result, agencies will be accelerating the adoption of XML and the transformation of publishing practices to manage structured content. As a large buyer of content technologies and services, government agencies are market influencers. We will be watching carefully for the impact of Open Government initiatives on the broader landscape for content technologies.
  • There was little mention of the role of content management as a business practice or technology infrastructure. This is not surprising, given that Gov2.0 wasn’t about content management. And while the programs comprised lots of show-and-tell examples, most were very heavy on show and very light on tell. But it does raise a question about how these applications will be managed, governed, and made sustainable and scalable. Add in the point above — that structured content will now be poised for wider adoption, creating demand for XML-aware content management solutions. Look for more discussion as agencies begin to acknowledge their content management challenges.
  • We didn’t hear a single mention of language issues in the sessions we attended. Leaving us to wonder if non-native English speakers who are eligible for government services will be disenfranchised in the move to Open Government.

All in all, thought-provoking, well-executed events. For details, videos of the sessions are available on the Gov2.0 site.

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