Leonor is quoted extensively in “The Rocket Science of Technology Procurement,” a piece on fallout from a recent bid process at NASA. Leonor addresses a few of the larger issues associated with acquisition, such as the trade-off between going with existing solutions versus introducing new technology. On the one hand, incumbents have established relationships and “processes [that are] deeply entrenched in a buyer’s infrastructure.” On the other hand, alternative solutions can bring new and different capabilities that enable true innovation in addition to improved efficiencies.
Leonor also points out that while choices may be made jointly by business and IT, the two groups are not always in agreement. A timely observation, as more and more suppliers of content technologies add new features that make it possible for business users to bypass IT and control content themselves.
Strategies for dealing effectively with the tensions surrounding technology acquisition will be one of the topics that we’ll cover during the analyst debate on Wed, Nov 29, at Gilbane Boston 2006. Add a comment to this entry with acquisition issues you’d like our panel of experts to address, or send mail to mary@gilbane.com.
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We are repeating our Washington DC conference with CMS Watch on June 5-6, 2007, and the landing page for the event is now live at: http://gilbanedc.com/. We will be returning to the Reagan building.
The deadline for submitting speaking proposals for Gilbane Washington DC 2007 is January 15, 2007. See the Speaker Guidelines page for details on how to submit proposals, and the site landing page to see the topic areas we’ll be covering.
Mark your calendars!
From the Microsoft Enterprise Content Management (ECM) Team Blog:
The ECM Starter Kit updated for B2TR is in the process of being published to MSDN. But in the meantime, just thought I’d post an “unofficial” version.
The samples are pretty much the same as in the Beta 2 kit, but there are a few additions:
Whitepaper: How to Add Activities to SharePoint Designer
Records Management Sample: Sample Barcode Generator
ECM Workflow Activity: FindManager activity
Also, the workflow templates come with some WSP solution package files to help with bundling workflows for deployment on production servers.
Just a quick reminder that today we’re moderating a web panel discussion on content, relevancy, and online customer experience. The event takes place at 1:00 pm ET.
Topics include aligning business objectives and customer goals, segmenting audiences and creating personas, presenting content that’s tailored to those personas and steps in the customer life cycle, and accessing information in the age of relevancy.
Panelists are Jeff Ernst, FatWire; Bryant Shea, Molecular; and Paul Sonderegger, Endeca. If the actual event is half as fun and enjoyable as our dry run, the webinar will be one of the best hours you’ve spent this week. Special thanks to FatWire for hosting.
Register here, and join us later today.
For Immediate Release:
Gilbane Boston Keynote Panel to Debate the Future of Content Management
10/10/06
Largest Collection of Industry Analysts, Researchers, and Practitioners Gather to Provide Unique Balanced Market Perspective
Contact:
Jeffrey V. Arcuri
508-759-8180
jeff@lighthouseseminars.com
Boston MA, October 10, 2006. The Gilbane Group and Lighthouse Seminars today announced the opening keynote panel for the 3rd Annual Gilbane Boston Conference will take place November 28th – 30th, 8:30am, at The Westin Copley Place in Boston, Massachusetts. The dynamic keynote panel “The Future of Content Management Technologies & Solutions” will be moderated by Frank Gilbane, CEO, Gilbane Group, Inc. panelists include: Jared Spataro, Senior Product Manager, Microsoft Office Servers, Information Worker PMG, Microsoft; David Nelson-Gal, Senior Vice President, Engineering, Interwoven; Detlef Kamps, President, RedDot Solutions; Jim Howard, CEO, CrownPeak, and John Newton, Co-founder & CTO, Alfresco.
The Gilbane Conference opens each of its events with a panel of content technology and market experts that is completely interactive (i.e., no presentations). The experts include industry analysts, consultants, enterprise IT and business senior managers, and technologists. This year’s Boston conference has a cross section of different categories of content technology vendors, including a large ECM vendor, a mid-tier second generation vendor, a hosted CM vendor, an open source ECM vendor, and an infrastructure supplier. Each of these types of vendor could provide some, or all, of an organization’s content and information management needs, but how do you decide which? Which of these approaches point towards the future and which will be legacy approaches? Do they complement each other or compete? What do they have in common? What do each of these technology experts think the future of content management and content-oriented applications will look like? This will prove to be a lively and educational debate!
This annual event brings together thought leaders and practitioners to provide attendees with actionable advice, techniques, best practices, and case studies to help successfully implement content technologies critical to their businesses. The topics to be covered in-depth in the conference program will include:
- Web Content Management (WCM)
- Enterprise Content Management (ECM)
- Collaboration, Enterprise Wikis & Blogs
- Enterprise Search & Information Access Applications
- Enterprise Digital Rights Management (eDRM)
- Automated Publishing
The event includes:
- 34 sessions and panel discussions
- 4 pre-conference tutorials
- Technology demonstration area with more than 50 of the leading vendors
- Special events
- Co-located with the Content Management Professionals Association (CM Pros) Fall Summit
“We have once again built a program anchored by a cross-section of industry thought leaders that provides independent analysis and balanced market perspectives that can’t be found at any other event,” said Frank Gilbane, Conference Chair. “We are focused on hosting an educational conference that includes everything IT strategists and project teams need to know in a hype-free environment that offers insights into existing and upcoming technologies necessary to implement content-oriented applications.”
Learn more:
http://gilbaneboston.com/06/
About Gilbane Group Inc.
The Gilbane Report serves the content technology community with publications, conferences and consulting services. The Gilbane Report also administers the Content Technology Works program disseminating best practices with partners Software AG (TECdax:SOW), Sun Microsystems (NASDAQ:SUNW), Artesia Digital Media, a Division of Open Text, Astoria Software, ClearStory Systems (OTCBB:INSS), Context Media (Oracle, NASDAQ: ORCL), Convera (NASDAQ:CNVR), IBM (NYSE:IBM), Idiom, Mark Logic, omtool (NASDAQ:OMTL), Open Text Corporation (NASDAQ:OTEX), SDL International (London Stock Exchange:SDL), Vasont Systems, Vignette (NASDAQ:VGN), and WebSideStory (NASDAQ:WSSI). https://gilbane.com
About Lighthouse Seminars
Lighthouse Seminars’ events cover information technologies and “content technologies” in particular. These include content management of all types, digital asset management, document management, web content management, enterprise portals, enterprise search, web and multi-channel publishing, electronic forms, authoring, content and information integration, information architecture, and e-catalogs. http://www.lighthouseseminars.com
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I had planned on introducing Elizabeth Gooding, our newest guest blogger, with her initial post, but Elizabeth caught me off guard and already posted twice last week (here and here)! In any case, Elizabeth has a design and consulting company she founded 18 years ago that has been focused ever since on the document design, processing, and delivery needs of financial services companies. Elizabeth is a hands-on CEO who may know more than anyone about technologies and strategies for financial service industry document-oriented applications. Elizabeth brings a new area of important expertise to our blog. Welcome Elizabeth!
Disclosure: I am on her board, but I would still say nice things about her if I wasn’t!
We’ll be focused on our upcoming Boston conference for the next few weeks, but we are already working on our annual Spring event in San Francisco, April 10 – 13. We will be back at the Palace Hotel. The conference site address is now live at: http://gilbanesf.com/
As analysts and consultants, we see the phrase “web customer experience” everywhere — in vendor briefings, supplier positioning statements, service offerings from integrators, RFPs issued by enterprise adopters. With such ubiquitous use, just what does “web customer experience” mean these days?
We all have web experiences when buying music, paying bills, booking travel, accessing our corporate intranets. We all have stories about experiences that are good, bad, and just plain ugly. What separates the experiences that satisfy from those that don’t?
On October 12, we address this issue in a web event on content relevancy as the core requirement for good online experiences. In a panel discussion format, Jeff Ernst (FatWire), Bryant Shea (Molecular), and Paul Sonderegger (Endeca) talk about what it takes to serve up relevant content that satisfies customers while meeting the needs of the business.
We’re also exploring content relevancy in a Gilbane Boston session entitled “Creating High-Value Customer Experience” on Thursday, November 30.
Whether you’re attending the webinar or the conference, we invite your questions and comments on good online experiences and the role of content. Send mail to mary@gilbane.com or post a comment to this entry.
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