The Gilbane Advisor

Curated for content, computing, data, information, and digital experience professionals

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Exalead Announces OEM Agreement with Messaging Architects

Exalead announced an OEM agreement with Messaging Architects, a specialist in Risk Management software and services for enterprise e-mail systems. Under the terms of the agreement, Messaging Architects will integrate the unified, secure exalead one:search platform into its enterprise-class GWArchive 3.5 solution, which is designed to help organizations address the challenges of e-mail retention, regulatory compliance, storage and retrieval. By embedding exalead one:search technology into GWArchive, customers will be able to retrieve archived e-mails through a unified user interface. GWArchive, which is designed for Novell Groupwise Collaboration software users, offers enterprise-class storage management, policy-based retention, full information lifecycle management for e-mail and long-term data portability. The exalead one:search platform complies with an organization’s existing security policy to prevent e-mail messages from being viewed or retrieved by employees without permission. Further, exalead one:search offers several advanced search capabilities that allows users to find relevant information quickly, even if they do not know its exact location or the content within the e-mail. Users can narrow or broaden the search for a particular e-mail message based on keywords, date range, author and recipient, whether it had an attachment, or based on the text within an attachment, among other parameters. Exalead also offers a fuzzy matching capability that allows users to search phonetically. http://www.messagingarchitects.com/, http://exalead.com/

New Enterprise Search Practice & Blog – Welcome Lynda!

We launched a new consulting practice and blog yesterday to focus on Enterprise Search. I am thrilled to have Lynda Moulton join us to be the Lead Analyst of the practice. Lynda has a long and deep experience as an expert on research technologies as a software developer, entrepreneur, and consultant. We’ve been getting more calls for help about enterprise search over the past year, as well as increased interest in our Enterprise Search track at our conferences – the topic cried out for a dedicated focus. Visit our new Enterprise Search blog at https://gilbane.com/author/lynda-moulton/, and let Lynda know what questions you have about search technology and its enterprise application.

Gilbane Group Launches Enterprise Search Practice & Blog

The Gilbane Group announced today that they have launched a new research and consulting practice covering Enterprise Search technologies and applications. The new practice is lead by industry veteran and research expert Lynda Moulton. The new practice complements existing Gilbane Group consulting services that cover a broad range of content technologies, as well as the Gilbane Group’s Publishing Technology and Strategy consulting practice. While the Gilbane Group has covered enterprise search technologies since 1993, today’s demand from a broad range of organizations for solid information and guidance needs to be met with a highly focused dedicated effort. The Enterprise Search practice is supported by a new blog devoted to the topic as well as the Enterprise Search track at Gilbane conferences. The Enterprise Search blog went live on January 1 with an introductory entry by Lead Analyst Lynda Moulton. Visit the new blog at: https://gilbane.com/search_blog/. UPDATE: This blog has moved here.

Searching for Enterprise Search

The Gilbane Group has invited me to lead a new practice area for the Gilbane community. Based on my recent experience at Gilbane Boston, November 2006, there is the foundation for a substantial community of practice around the topic of Enterprise Search. When I invited attendees of conference sessions on search to a preliminary roundtable discussion about enterprise search, over 15 people signed up. About 12 people dropped in for all or part of what turned out to be a two hour lunch break with a fluid conversation about what search means, what users are seeking for their organizations and what vendors (service and product) have to offer.

I am inviting anyone who drops in on this blog to continue the conversation. By sharing needs, product offerings, definitions, problems and case studies, participants in this blog have the opportunity to contribute to a community of practice among a highly diverse audience of professionals concerned with this topic of search. We will learn what is working or not, what tools, tips and processes have been used and leveraged for improving business performance in any type of organization.

You will note a group of categories that I established because I have something I would like to share sooner rather than later about these topics. Not everything I may have to say in the next few weeks or months will fit neatly; expansion is inevitable. The categories are broad until we begin to accumulate content in other areas. One thing is certain; technology changes and changes our thinking. A year from now it will be interesting to look back at recommendations, advice, enthusiasms and endorsements in this time period and see where reversals happen and attitudes morph. We are all capable of love hate relationships with technology and I am as fickle as the next person.

Stay tuned and see where we are January 1, 2008. Still blogging, I hope.

Our New News Blog

Welcome to the NewsShark blog, our new home for information and content technology industry news, and the source for our weekly NewsShark newsletter. Our news archives from January 1999 through December 2006 remain available at https://gilbane.com/news.html. All archived news items retain their permalinks so links to our archives and individual news items will continue to work. Please continue to send news announcements to news@gilbane.com for consideration.

Our new news blog offers several advantages over our earlier news database, including commenting and trackback support, news items organized by category, and native support for tagging. Not only can you tag news items for your favorite tagging tool (e.g., Digg, del.ico.us, Yahoo), but with our native tagging support you can even subscribe only to news items with a specific tag. Click on the tags under the blog entries to see how tag search and subscription work.

Of course you can also subscribe to our full news feed by clicking on the link at the top of the left column, or subscribe to our weekly NewsShark newsletter by providing your email address in the form in the right column.

Globalization Business Drivers

The recording from our December 13th webinar, “How Sun takes Brands and Solutions to the Global Marketplace” is now available here.
Many thanks to Kristen Harris, .Sun Content Management Engineering Manager, for an excellent discussion of Sun Microsystems’ Starlight Platform for content and translation management. The companion case study is available here.
Our informal poll during the webinar on the most significant business drivers for providing localized content to customers yielded some interesting results:

Brand management and presence in emerging markets (examples given were India and China) were primary drivers for the audience. It’s not surprising to see emerging markets in the number 2 position since the U.S. market is essentially saturated for many industries. It’s also validating to note brand management in the number 1 position. Much of our webinar discussion focused the value of content within the global customer experience. Clearly, that’s not a “foreign concept” for companies focused on improving multinational revenue profiles. The significance of consistent and contextual content was front and center for this audience, as it should be.

Call for Papers Deadline: San Francisco & Washington DC

A quick reminder to mark your calendar, and to submit your speaking proposals before the upcoming deadlines:
Gilbane San Franciscohttp://gilbanesf.com/
April 10-12, 2007, Palace Hotel
Call for Papers Deadline: January 3rd, 2007
Gilbane Washington DChttp://gilbanedc.com/
June 5-7, 2007, Reagan Building
Call for Papers Deadline: January 15th, 2007
https://gilbane.com/speaker_guidelines.html

Webinar Reminder

Today!
Join The Gilbane Group, SDL International and Interwoven to learn how Sun Microsystems used a global information management solution to deliver product information, support services, and java.com information in many languages to deliver an enhanced customer experience.
Date: 13th December, 2006
Time: 8:30 Pacific, 11:30 Eastern, 16:30 GMT, 17:30 Central Europe
Duration: 1 hour
Register here.

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