Curated for content, computing, and digital experience professionals

Author: Frank Gilbane (Page 22 of 70)

Digital experience at the ATF

Gilbane’s Digital Experience Conference

Washington DC April 28 – 29, Workshops May 1

digital experience networking

Like most larger organizations the ATF has many types of customers, employees, and partners. Building a modern digital experience that meets their unique requirements, while supporting consistent and continuous collaboration and operational flows is no easy task. Case studies like this provide valuable insight, and we are pleased to have the ATF’s Hadiza Buge join us to share their story.

B103. Breaking down the regs: DX at the ATF

Parsing through federal regulations can be challenging. It can be hard to know where to start and find what you need. That’s certainly true at the Bureau of Alcohol, Tobacco and Firearms (ATF)… Learn how digital is helping the ATF better connect state and local law enforcement as well as firearms dealers, the public, and other constituents with mission-critical information and services… Regulatory updates are shared faster with law enforcement, and best practices around personalization and usability are helping the ATF drive better results for constituents… Learn how the ATF is leveraging open source tech and strategies more typical of marketing organizations — including journey orchestration, audience segmentation, and personalization — to deliver for all of its audiences.

Monday, April 29: 1:15 p.m. – 2:00 p.m.​

Hadiza Buge, ATF

 

Hadiza Buge
Chief, Electronic Media & Communication, Bureau of Alcohol, Tobacco, Firearms and Explosives

 

Peter Durand, Acquia

 

Peter Durand
VP, Public Sector, Acquia

 

Learn more & use code FG19 for best available price

Diamond sponsors

Google Cloud
Gridspace
twilio
ZOHO

Platinum sponsors

SAP digital experience
RingCentral logo
Shufflr
 

 

Gilbane Conferences have been providing content management, computing, and digital experience professionals with trusted content since 2002.

Learn about the future of block-based editing and CMSs

Gilbane’s Digital Experience Conference

Washington DC April 28 – 29, Workshops May 1

digital experience networking

The new “Gutenberg” editor for WordPress is ambitious and controversial. Gutenberg adds layout tools in the form of blocks, which has many advantages, but can also be seem a burden. A classic problem for authoring tools is the inherent tension between layout designers and authors for control and flexibility in content creation. In general, there is no perfect balance, but Gutenberg is something to check out, and at least keep an eye on.

Speaker Andrew Roberts is uniquely qualified to explain the relationship between the WordPress classic editor and Gutenberg. Both depend on code from the TinyMCE text editor, and Tiny has worked with Automattic on Gutenberg. Join him on Monday, April 29: 3:15 p.m. – 4:00 p.m.

A105. Is block-based editing the future of web content management systems?

“Gutenberg” is the controversial new block-based editing experience introduced in WordPress 5.0. Find out what this means for the future of editing in the world’s most popular content management system, as well as how this may impact other CMSs.

 

Andrew Roberts,
CEO, Tiny

 
 

 

Learn more & use code FG19 for best available price

Diamond sponsors

Google Cloud
Gridspace
twilio
ZOHO

Platinum sponsors

SAP digital experience
Shufflr
RingCentral logo

 

Gilbane Conferences have been providing content, computing, and digital experience professionals with trusted content since 2002.

Gilbane Advisor 2-27-19 — Language models, dev workflow, integration and DX

Better language models and their implications

OpenAI reports results using an unsupervised language model that generates coherent paragraphs of text. The examples are impressive. An additional reason to check this post and their site is the decision not to share the full models because of concerns they will be used for malicious purposes. This seems well-intended but is controversial. Read More

Google Translate & Wittgenstein

While we’re on the topic of language models. I love it when philosophers get credit, and this example is a favorite. In this quick read, Olivia Goldhill does a great job explaining how Google Translate, and other neural networking based natural language applications, are a manifestation of Wittgenstein’s theory of language. Read More

How fast can you go from structured content to working front-end?

Experienced content strategists and web developers know that collaborating as early as possible is the safest and fastest route to success. Chris Atherton shares a short engaging case study that is useful for educating nontechnical colleagues on why early iterative collaboration is important even for “simple projects”. Read More

Google, Dropbox, and the “one-window test”

Scott Brinker on platforms, integration, and DX. The same test, and advice, is useful when building your own non-SaaS, or mixed, systems.

“Does X integrate with Y?” is a deceptively oversimplified yes/no question. In the cloud, the answer is almost always “yes.” It’s kind of like calling a restaurant and asking if they combine ingredients together. Sure they do. But how tasty is the meal? How attentive is the service? How reasonable is the price? Read More



April 29 – May 1, 2019, Washington DC

Digital experience strategies, technologies, and practices, for marketing and the workplace.

Learn more & use code FG19 for best available price


Also…

The Gilbane Advisor curates content for content, computing, and digital experience professionals. We focus on strategic technologies. We publish more or less twice a month except for August and December.

What’s your digital experience IQ (integration quotient)?

digital experience networking at Gilbane DX conference

Digital experience integration: learn & network

Technology and operational integration remain the most difficult and costly implementation issues for digital experience and digital transformation initiatives. Understanding the integration technologies and practices most critical for your project is a requirement for success.

This year in DC we are expanding our ability to help organizations with some of the most common integration challenges by co-locating with three events that focus on key components of digital experience strategies. These include CRM, natural language, speech, and chatbot technologies.

To encourage cross-discipline learning and networking there are “All Access” passes available for all conference attendees to attend sessions in the other events; and a combined technology showcase and networking events are available to all attendees.

Reserve your seat today and take advantage of four multi-track events in one location to up your DX “IQ” – integration quotient.

Learn more ▪︎ Program ▪︎ Register

Gilbane Advisor 1-30-19 — Structured content & robots, website first, AR & Blockchain almost

Conversations with robots: voice, smart agents & the case for structured content

The benefits of structured content have been clear for decades, but the cost and effort to create and manage it limited adoption to complex ‘mission-critical’ applications. Today, there are better tools, more expertise, and a much broader range of business and consumer applications that require structured content to be effective, competitive, cost efficient, and future-ready. Designer Andy Fitzgerald explains why structured content is more important than ever.

voice agents

Illustration by Dougal MacPherson

A useful read for project teams, with illustrated examples helpful for shared understanding. Read More

Why founders should start with a website, not a mobile app

And not just founders, though it is more critical for them. Most startups have few resources, and need to rapidly build a product, customer base, and supporting infrastructure before their money, or investor patience, runs out. Kapwing founder & CEO Julia Enthoven’s description of her startups’ decision cuts to the chase. Read More

Despite limitations, publishers plot more augmented reality for 2019

That bet is motivated by lots of work publishers did last year. The New York Times produced 13 different augmented reality projects in 2018, ranging from an investigation into a bombing in Syria to a visit to the large hadron collider at CERN; Time Magazine launched its first-ever augmented reality issue of its magazine; The Washington Post, which started producing augmented reality content in 2017, continued producing projects in 2018… But augmented reality still faces significant limitations. Read More

Blockchain’s Occam problem

Blockchain has yet to become the game-changer some expected. A key to finding the value is to apply the technology only when it is the simplest solution available. Read More

Also…

 
Gilbane digital experience conference

April 29
– May 1, 2019, Washington DC
Digital experience strategies, technologies, and practices, for marketing and the workplace.

Learn more & use code FG19 for best available price

 

Gilbane’s Digital Experience Conference program live

Gilbane’s Digital Experience Conference program and registration are now available at digitalexperienceconference.com.

Conference tracks

Digital experience technologies for customers and the workplace

Focused on what you need to know about evolving, and potentially disrupting, content and digital experience technologies for marketing and the workplace. We’ll be looking at what web and data analysis technologies are effective today. We’ll also examine what is practical and should be considered today or in the near future regarding deep learning, AR, and blockchain applications.

Designed for technology strategists and executives focused on near-term and future software for creating, analyzing, managing, and delivering compelling digital experiences across platforms, channels, and form factors. 

Digital experience practices for customers and the workplace

Focused on how to overcome challenges and implement successful digital experience strategies and practices to reach, engage, and retain customers, employees, and partners. We’ll be looking at strategies for inter- and intra- departmental collaboration that support customer-facing and internal operations that are a necessary part of the foundation for a consistently high quality digital experience.

Designed for digital transformation leaders, marketing, business, and workplace executives, information managers, content strategists, and UX professionals.

Co-located conferences

The DX Conference is co-located with three additional conferences: Smart Customer Service, CRM Evolution, and SpeechTEK. Each of these events provides an additional opportunity for “All Access” pass holders to learn more about the technologies and tools available to create great customer experiences.

Please join us in Washington, DC April 29-30 for the DX Conference, and May 1 for in-depth workshops .

Learn more ▪︎ Program ▪︎ Register

Gilbane Advisor 1-7-19 — Open gov data, AGI, analog revolution, future book

Happy New Year Dear Reader! We’re back from our holiday break. Though we don’t publish in December we do continue to read and select trustworthy content worthy of your valuable time. Enjoy.

Congress votes to make open government data default in U.S.

Surprise! “On December 21, 2018, the United States House of Representatives voted to enact H.R. 4174, the Foundations for Evidence-Based Policymaking Act of 2017, in a historic win for open government in the United States of America… The Open, Public, Electronic, and Necessary Government Data Act… (AKA the OPEN Government Data Act) is

 
open government data

about to become law as a result.” Ok, now for the implementation… Read More

AGI is nowhere close to being a reality

When people talk about “AI” the first thing to understand is what they are really talking about. There are three possibilities: first, advanced machine learning techniques such as deep neural networks (DNNs), second, artificial general intelligence (AGI) that will perform tasks at human level, and third, anything or everything from basic software algorithms to super AGIs far beyond human intelligence. Mixing these up causes confusion, hype, and fear. The first of these defines the sense of “AI” of the vast majority of existing and near term opportunities for application. This post, with input from Geoffrey Hinton and Demis Hassabis, who ought to know, explains where we are and aren’t. Read More

Childhood’s End

In this short, rich essay, George Dyson argues that the digital revolution has morphed into something else altogether right under our noses. The new “analog revolution” has begun and we need to deal with it. Definitely don’t rush this one. Grab a coffee and get comfortable. While you’ll likely see his main point quickly, there is much to think about.

We imagine that individuals, or individual algorithms, are still behind the curtain somewhere, in control. We are fooling ourselves. … The search engine is no longer a model of human knowledge, it is human knowledge. What began as a mapping of human meaning now defines human meaning, and has begun to control, rather than simply catalog or index, human thought. No one is at the controls. If enough drivers subscribe to a real-time map, traffic is controlled, with no central model except the traffic itself. Read More

The ‘Future Book’ is here, but it’s not what we expected

An instructive history of electronic books by Craig Mod. Perfectly reasonable predictions don’t always pan out.

… We were looking for the Future Book in the wrong place. It’s not the form, necessarily, that needed to evolve … Instead, technology changed everything that enables a book, fomenting a quiet revolution. … Funding, printing, fulfillment, community-building—everything leading up to and supporting a book has shifted meaningfully, even if the containers haven’t. Perhaps the form and interactivity of what we consider a “standard book” will change in the future, as screens become as cheap and durable as paper. But the books made today, held in our hands, digital or print, are Future Books, unfuturistic and inert may they seem. Read More

Also…

Mark your calendar for
Gilbane’s DX conference

April 29 – May 1, 2019, Washington DC
Digital experience strategies, technologies, and practices, for marketing and the workplace.

 
Gilbane DX 2019 banner

Learn more

The Gilbane Advisor curates content for content, computing, and digital experience professionals. We focus on strategic technologies. We publish more or less twice a month except for August and December. See all issues

Gilbane Advisor 11-15-18 — Design value, pencil vs mouse, mobile apps future

Business value of design

Some welcome help for those of you struggling to justify the effort, and cost, of good design.

We tracked the design practices of 300 publicly listed companies over a five-year period in multiple countries and industries. … Our team collected more than two million pieces of financial data and recorded more than 100,000 design actions. … The four themes of good design described below form the basis of the McKinsey Design Index (MDI), which rates companies by

Business value of design

how strong they are at design and … how that links up with the financial performance of each company. Read More

Intranet design after a merger or acquisition

When a merger or acquisition occurs, it’s not uncommon for management and employees to become frantic, unsettled, and disorganized. So, it might seem puzzling that truly great intranets may arise after a merger. But they do. In fact, each year, our Intranet Design Annual Award includes remarkable designs that were catalyzed by a merger or acquisition. Read More

The pen(cil) is mightier than the mouse

When the first iPad came out in 2010 my main interest was whether it could eventually replace laptops for general business use. For most of us, the answer is still ‘no’, but that doesn’t mean it won’t get there. Ben Bajarin has a thoughtful post on how the newest iPad Pro makes progress. His headline is about the pencil and its new gestures. But he also argues that in combination with the new keyboard and magnets there is a more integrated experience. This leads to thoughts on packaging. Read More

Is the end near for mobile apps?

Lance Ng thinks so, and though the title is click-baity he believes it, explains why, and is mostly right…

In the next three to seven years, I expect most mobile apps to disappear. With them, we’ll witness the loss of billions in venture capital that we’ve poured into the mobile startup sector. It will all be burned to ashes, with nothing left but stray lines of code. Read Morethen see his responses to comments here.

Mark your calendar for
Gilbane’s DX conference

April 29 – May 1, 2019, Washington DC
Digital experience strategies, technologies, and practices, for marketing and the workplace.

Gilbane DX 2019 banner

Learn more

Also…

The Gilbane Advisor curates content for content, computing, and digital experience professionals. We focus on strategic technologies. We publish more or less twice a month except for August and December. See all issues

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