Day: September 24, 2024

Contentstack adds visual building capabilities to CMS

September 24, 2024 / NewsShark

Contentstack, a composable digital experience platform (DXP) and Enterprise Headless CMS, announced native visual building capabilities to its platform. Visual Builder’s experience-building capabilities accelerate workflows for marketers. Marketers can now see their work, present and future, in a headless environment. With Contentstack, teams can now natively visualize:

Composability across vendors (e.g. pulling content from a DAM + CMS)
Personalization and audience impersonation
Generative AI authoring
Future iterations of their digital properties

As more organizations adopt Headless CMS technology and composable architectures to support the demands of modern marketing, the need for business users to be able to visualize their work has steadily increased. Digital experience creation moved to the back end, leading to complicated planning and trial-and-error processes. Contentstack’s Visual Builder offers a full set of tools for users to create and see their work in real time, across any persona.

Developers and designers will also be able to build components and layouts with drag-and-drop functionality, maintaining firm guardrails around how a content author’s work will look.

https://www.contentstack.com/platforms/visual-building

Salesforce to acquire Zoomin

September 24, 2024 / NewsShark

Salesforce has signed an agreement to acquire Zoomin, a data management provider for unstructured data. Salesforce Data Cloud, with Zoomin’s capabilities, will accelerate the unlocking of unstructured data to power AI agents, making them more personalized and context-aware in every customer interaction. With this, Salesforce’s Agentforce will gain new levels of intelligence, enabling customers to build AI that provides real-time, data-informed responses and actions tailored to individual customer needs. The acquisition is expected to close in the fourth quarter of Salesforce’s fiscal year 2025, subject to customary closing conditions.

With Zoomin augmenting Data Cloud, Salesforce can power new use cases for customers across multiple customer touch points. As an example, Service Cloud customers will be able to leverage enterprise knowledge to automate service interactions and improve Agentforce assistance for service representatives. By leveraging enterprise knowledge, service teams will enable humans to work with agents to achieve faster resolutions, higher customer satisfaction, and lower operational costs. Knowledge is crucial for customer success, and because knowledge is distributed, Zoomin enables the integration of unstructured data from various sources, empowering service teams with a comprehensive understanding of their customers.

Salesforce customers are already using Zoomin’s unified knowledge product to deliver intuitive experiences.

https://www.salesforce.com/news/stories/salesforce-signs-definitive-agreement-to-acquire-zoomin/

MindsDB launches conversational enterprise-ready AI

September 24, 2024 / NewsShark

MindsDB announced the launch of Minds, a turnkey, private conversational AI designed to reason and orchestrate across real-time and historical enterprise data to answer questions for AI applications and agents.

With Minds, developers can move from prototyping to building production-ready AI applications in weeks, without requiring specialized AI expertise. These applications can reason and understand user requests in natural language, including use cases for conversational search, analytics, and triage.

Minds answer questions across complex and diverse data environments. Minds perform transparent semantic query planning, showing users how they “think” through answering questions, as follows:

Minds are natural language fluent and understand user intent through conversation.
Based on that intent, Minds select the best data sources across databases, data warehouses, file systems, and applications, providing a unified view of an organization’s data.
Minds then translate the question into a plan of queries, optimized and federated across the chosen data sources.
Minds are also capable of applying calculations, such as sorting or structuring, needed to deliver the right answer.

Available as a turnkey, private solution, Minds ensure security, privacy, and regulatory compliance. Minds operate securely across any cloud or on-premises environment via Nvidia NIMs, and can be deployed serverlessly in MindsDB’s cloud.

https://mindsdb.com/newsroom/mindsdb-launches-conversational-enterprise-ready-ai-that-shows-you-how-it-thinks

Day: September 24, 2024

Contentstack adds visual building capabilities to CMS

Salesforce to acquire Zoomin

MindsDB launches conversational enterprise-ready AI

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