- Reduce overall costs and turnaround times to launch digital content into multiple languages
- Edit translations in real time with our WYSIWYG in-context review
- Translate content behind the firewall or in QA/testing areas without IT involvement
- Integrate with neural AI or MT engines.
Contentstack announced Translations.com, the technology division of TransPerfect, has joined Contentstack’s Catalysts program. Catalysts advance the use of a microservices-based, API-first, cloud-native SaaS, headless (MACH) architecture, bringing technology, best practices, and a methodology for delivering exceptional digital omnichannel engagement. In becoming a Catalyst, Translations.com will offer Contentstack users an all-in-one solution to initiate, automate, control, track and complete all facets of the translation process. The combination of Contentstack and the extended localization workflow capabilities of GlobalLink Connect will provide users with a comprehensive solution for global enterprise content management.
Medallia, Inc. announced it plans to integrate with Oracle CX Service to deliver real-time feedback on what customers think and feel about customer service interactions with a brand. Seamless routing of real-time feedback from Medallia gives brands an understanding of which services are effective, satisfying and driving customer loyalty, and which services are in need of improvement to increase customer retention. Medallia’s planned integration with Oracle CX Service will allow brands to proactively understand their customer’s experience by capturing a range of feedback signals that include web surveys, messaging, video, and voice analytics after a service interaction.