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Category: Publishing & media (Page 52 of 53)

Everyone’s A Publisher

The impact of the Internet on most things personal and professional could be the life’s work of many a sociologist. How we shop, play games, read newspapers and books, and even how we fall in love doesn’t escape redefinition and change. From my perspective, its how we communicate that’s one of the more interesting topics. Safe to say that 10, perhaps even 5 years ago, stating that “everyone’s a publisher” would be quizzical. Now, evidence abounds.

In terms of “social” publishing, blogs and wikis certainly top the list of examples. These days however, those who chat, shop or place a classified ad in a newspaper can also be called a social publisher. And that’s a lot of people.

Granted, the usability of online forms for these types of tasks is usually exceptional enough to hide this fact. But the underlying result immediately publishes opinions, product reviews, and ads to the broadest communication vehicle available today. Even better, the tools are intuitive, fast, cheap, in some cases, free.

In terms of “corporate” publishing, the once contained group of professionals who publish to the Internet is no more. Formalized content technologies allow personnel across most, if not all business units to redefine information creation and delivery — toward the goal of eradicating Web publishing bottlenecks.

The tools in this arena, a.k.a content management systems and according to IDC, “dynamic enterprise publishing products”, certainly don’t boast the same reputation as those for social publishing. In fact, evaluation criteria such as usability, speed and cost often contradicts the notion of “intuitive, fast, and cheap.”

Still, the content technologies software market continues to redefine corporate publishing and support the fact that indeed, “everyone’s a publisher.” And every so often, there’s a real grassroots example of the ever-expanding definition of corporate publishers who create and deliver Web content on a daily basis. From my perspective, Macromedia provides the most recent example.

Since introducing Contribute in December of 2002 for a mere $99, Macromedia has enjoyed consistently growing sales for the past 2 ½ years for this desktop Web content and creation tool. In fact, the company has shipped over 360,000+ seats in less than three years based on the mantra “Web Publishing for Everyone.”

According to the company, users from its business and consumer markets are responsible for the uptake, bolstering a 165% and 258% year-on-year revenue growth respectively. Christening its Web Publishing System in July 2004 with a similar mantra, Macromedia now boasts 250 enterprise customers according to its latest product update release. Both products are included in the company-defined “Information Convenience” category.

Certainly, reputation and marketing have helped Macromedia establish a formidable presence in the corporate publishing arena. A savvy partnership with eBay will surely make a mark in the social publishing arena by introducing Contribute to thousands of consumers.

It’s my opinion, however, that Macromedia’s growth numbers can also be attributed to the fact that everyone is, or at least wants to be, a publisher. And the Internet makes it possible.

Example: in the enterprise, the definition of “everyone” has morphed from the traditional publisher roles such as Webmaster or technical writer into the evolving responsibilities of business unit representatives across a wide spectrum. Borrowing from Field of Dreams, it’s pretty clear that “if you build it, they will come.” Yes, of course it depends how and what you build, not to mention how much it costs! The point is however, that the corporate publishing audience is ready and waiting.

Socialtext adds appeal for enterprises

As we reported in our news pages today, Socialtext has added functionality and repackaged their product line to appeal to a range of small to large enterprises. One of the things we are collecting in our survey on enterprise blog and wiki use is size of enterprises using them. We don’t have nearly enough data to say anything meaningful yet, but so far it is a fairly even spread based on company size. We’ll be keeping the survey open for awhile, and it is very short (5 multiple choice questions), so tell us what your organization is doing or planning with blog, wiki, and RSS technology.

Enterprise blog & wiki limitations; new enterprise RSS blog

There is some additional detail on what blogs and wikis don’t do for you from somone who is using them in an enterprise environment that Lauren interviewed for her report at Corporate Blogs and Wikis: Benefits and Limits.

It is to early to tell anything from our ongoing survey on the use of enterprise blogs, wikis and RSS, but so far it is surprising how low the use of RSS is. Speaking of RSS, there is a fairly new blog focused on enterprise RSS that looks worth tracking.

Both are good background reading for our upcoming conference session in San Francisco.

Blogs & Wikis for Enterprise Applications?

This is becoming a hot topic. Perhaps there should not even be a “?” in the title, but it is still very early in the market and adoption stages. In our newest report Blogs & Wikis: Technologies for Enterprise Applications? Lauren Wood investigates (and finds some happier outcomes than the one mentioned by Leonor!). We’ll also be covering it at our April conference in San Francisco. From our intro to Lauren’s article:

“… Most of the discussion about blogs is centered around their affect on mainstream journalism, their power as a new communication channel and voice of the people, and how this will impact society. All this is interesting, but what does it have to do with implementing content or knowledge management, or enterprise collaboration applications? IT, business managers, and even analysts can be forgiven for thinking “not much”. In fact, we have been skeptical ourselves.
But, being dismissive of blogs and wikis because of how they are most often used, and talked about, today is a mistake (PCs and web browsers weren’t considered as serious enterprise tools at first either). What is important is how they could be used. They are simply tools, and many of you will be surprised to find how much they are already being utilized in business environments. For this issue, Contributor Lauren Wood provides a straightforward explanation of what they are, describes how they compare with content management systems, and reports on some telling examples of how blogs and wikis are currently being successfully used in enterprises.”

Back Issues

One of the great things about the revamped Gilbane.com web site is that the current and back issues of the report are now available for free. I say this as one of the current editors, but I also say it as a long-time reader and fan of the newsletter. There are some top-notch articles among the back issues, so I thought I would occasionally point to some of the articles, briefly extract them, and suggest the rest for further reading.
The first one I would like to higlight is a recent article, written by Glen Secor. Glen wrote our most recent article about DRM, Compliance: Make “DRM” A Part of the Solution.

Continue reading

Is Anyone Still Talking about DRM Transactional Infrastructure?

Bill Trippe’s post on January 04, 2005, “ECM and Business Process Management,” and the discussion emerging from Bill Zoellick’s post on January 08, 2005, “Sarbanes-Oxley: Too Narrow?” (especially comment by Glen Secor) make me think about the issue of DRM transactional infrastructure. Glen Secor’s comment, especially, while framing the compliance issue more usefully in regard to effective implementation strategies, also helps highlight the significant challenge ahead for DRM (or, in Glen’s usage, ERM, for enterprise rights/[business]rules management).

When the scope of integration becomes as wide as Glen argues it must, it seems to me that the DRM infrastructure requires ubiquity. After all, what we’re talking about is governing content not just between and among departments within an enterprise, but also among partners, suppliers, regulators, and a dozen other categories of participant that aren’t necessarily easily anticipated. The good news is that the DRM approach to security, compliance, and business process integration of content is theoretically flexible and applicable—arguably the best single strategy to show up to date. The bad news may be that theory will move to practice only when a sufficient DRM transactional infrastructure emerges.

But what is a sufficient DRM infrastructure? At best it would be one or a number of trusted environments that provide ubiquitous business rule transaction management common to all participants, so that enterprises could concentrate on defining and associating the business rules needed with all types of content. Since DRM platforms must not only accept and manage rules associated with content, but handle financial transactions and regulatory demands (among other things), and since the advantages of electronic commerce brings with it fast-changing relationships and conditions, the best solution is to use a DRM system in which all others can and will participate.

There are reasons for hope, albeit, perhaps, not in regard to a quick-to-emerge DRM ubiquitous infrastructure. XML-based common meta-data structures provide portability and platform independence to a large degree, and there have been some early efforts toward defining DRM meta-data with XML (ContentGuard’s XrML being the best known, but hardly the only effort). In short, the general industry trend toward abstracting meta-data above platforms means that DRM in the enterprise already has some applicable structure. However, apart from some limited examples—Authentica and Adobe come to mind—there’s still not much in the way of DRM “editorial interfaces” (i.e., rules definition and association) for content management. Fortunately, there’s little barrier to the creation and improvement of such interfaces, and preferably within CM platforms themselves.

But the question remains: is widespread compliance, security, and business processes associated with content likely without a general infrastructure such as the “Trusted Environment” on the Intertrust model? There are plenty of small- and mid-sized companies that won’t be able to afford particular DRM solutions that are not generally addressable. There is a great amount of work left to do to bring DRM into the enterprise, and while some pieces of the puzzle are in place or on their way, I wonder if the lack of working generalized trust environments remains the missing necessary piece for all sorts of “content governance” implementations.

Is Anyone Still Talking about DRM Transactional Infrastructure?

Bill Trippe’s post on January 04, 2005, “ECM and Business Process Management,” and the discussion emerging from Bill Zoellick’s post on January 08, 2005, “Sarbanes-Oxley: Too Narrow?” (especially comment by Glen Secor) make me think about the issue of DRM transactional infrastructure. Glen Secor’s comment, especially, while framing the compliance issue more usefully in regard to effective implementation strategies, also helps highlight the significant challenge ahead for DRM (or, in Glen’s usage, ERM, for enterprise rights/[business]rules management).

When the scope of integration becomes as wide as Glen argues it must, it seems to me that the DRM infrastructure requires ubiquity. After all, what we’re talking about is governing content not just between and among departments within an enterprise, but also among partners, suppliers, regulators, and a dozen other categories of participant that aren’t necessarily easily anticipated. The good news is that the DRM approach to security, compliance, and business process integration of content is theoretically flexible and applicable—arguably the best single strategy to show up to date. The bad news may be that theory will move to practice only when a sufficient DRM transactional infrastructure emerges.

But what is a sufficient DRM infrastructure? At best it would be one or a number of trusted environments that provide ubiquitous business rule transaction management common to all participants, so that enterprises could concentrate on defining and associating the business rules needed with all types of content. Since DRM platforms must not only accept and manage rules associated with content, but handle financial transactions and regulatory demands (among other things), and since the advantages of electronic commerce brings with it fast-changing relationships and conditions, the best solution is to use a DRM system in which all others can and will participate.

There are reasons for hope, albeit, perhaps, not in regard to a quick-to-emerge DRM ubiquitous infrastructure. XML-based common meta-data structures provide portability and platform independence to a large degree, and there have been some early efforts toward defining DRM meta-data with XML (ContentGuard’s XrML being the best known, but hardly the only effort). In short, the general industry trend toward abstracting meta-data above platforms means that DRM in the enterprise already has some applicable structure.

However, apart from some limited examples—Authentica and Adobe come to mind—there’s still not much in the way of DRM “editorial interfaces” (i.e., rules definition and association) for content management. Fortunately, there’s little barrier to the creation and improvement of such interfaces, and preferably within CM platforms themselves.

But the question remains: is widespread compliance, security, and business processes associated with content likely without a general infrastructure such as the “Trusted Environment” on the Intertrust model? There are plenty of small- and mid-sized companies that won’t be able to afford particular DRM solutions that are not generally addressable. There is a great amount of work left to do to bring DRM into the enterprise, and while some pieces of the puzzle are in place or on their way, I wonder if the lack of working generalized trust environments remains the missing necessary piece for all sorts of “content governance” implementations.

Stibo Catalog Releases STEP ePublisher in North America

Stibo Catalog announced the North American release of its STEP ePublisher. This tool enables formatted and stylized product data to be produced for web, intranet and/or CD-ROM catalogs and simplifies dynamic publishing. At the same time, it improves the efficiency of publishing paper catalogs. STEP ePublisher supports dynamic web publication and provides a summary of the current status of the content objects contained in an electronic catalog that has been created (draft, approved or published). The appropriate status is shown via color coding. The STEP ePublisher process is always linked to a specific publication defined within the Publication Manager, a cornerstone of the STEP application suite. www.stibocatalog.com

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