Curated for content, computing, and digital experience professionals

Category: Enterprise search & search technology (Page 41 of 59)

Research, analysis, and news about enterprise search and search markets, technologies, practices, and strategies, such as semantic search, intranet collaboration and workplace, ecommerce and other applications.

Before we consolidated our blogs, industry veteran Lynda Moulton authored our popular enterprise search blog. This category includes all her posts and other enterprise search news and analysis. Lynda’s loyal readers can find all of Lynda’s posts collected here.

For older, long form reports, papers, and research on these topics see our Resources page.

Information Builders Releases WebFOCUS Magnify, a Service-Oriented Approach to Search

Information Builders announced the release of WebFOCUS Magnify, a search navigation tool that dynamically categorizes search results and supplements them with analysis and reporting capabilities. Magnify uses the metadata from Google or other search engines to index structured data records and provide access to all WebFOCUS capabilities through the search interface to provide improved relevancy of results. A feature of WebFOCUS Magnify is that it captures data on a message bus. Using integration technology from iWay Software, an Information Builders company, it adds metatags, and submits it to the search engine indexing mechanism. This avoids the need for crawling data stores, particularly database records, combining structured data in databases with unstructured search. WebFOCUS Magnify leverages the metatags and provides results in a navigation tree to guide users to the information they need. Features of WebFOCUS Magnify include: Dynamic categorization of search results – provides enhanced ways to narrow down your search; Search-driven parameterized reports; Dynamic directories – uses search to data mine; and is search engine agnostic – can work with Lucene and Google. http://www.informationbuilders.com

Back to Search Roots for the Enterprise – Structured Search That Is

Structured search (noun) was rooted firmly in the enterprise when publishers of print index resources (e.g. Chemical Abstracts, Index Medicus from the National Library of Medicine, GRA&I from the National Technical Information Service) became available on-line in the early 1970s. The Systems Development Corporation launched ORBIT developed by a team lead by Carlos Cuadra. Orbit was a command driven search tool accessible to professional searchers. In those days searchers were usually special librarians in corporations, large public libraries, government agencies and major universities. Using the ORBIT command language through a terminal connected by a phone line to remote large computers, librarians would type search commands to find data in specific structured fields. These remote computers held electronic versions of paper indices. Citations resulting from a query for specific chemical compounds, diseases, or government reports, would contain information needed to retrieve articles, patents or books from library shelves.

Corporations spent hundreds of thousands of dollars each year to access external specialized, and structured indices, and the journals, conference proceeding, patents and government documents to which the indices pointed. Hard copy (paper or microform) was the only practical way to read content. Computer screens were not accessible to most researchers and even if they had been, content could not be rendered on them in easily readable forms. Also, until computer storage technologies became cheap, indexing large amounts of text (full-text, or unstructured content) was not affordable.

Even with the advent of graphical interfaces, searching for non-specialists made only minor advances in the early-1980s when library systems offered index browsing to find citations. Library users still needed to read content in hard copy. It was only in the late 1980s and early 90s that full-text content began to be searchable by large numbers of library users on CD-ROMs. Users would go to a library computer, which held multiple CD-ROMs containing journals and other subscriptions, and use a menu to find content on the CD-ROMs by typing keywords that would look through all the content to find matches. This was the first routine use of full-text searching by library users.

These technologies are just memories for a few of us, and unknown to most, but they do point to the differentiation between structured and unstructured searching. Both have been around for a couple of decades but it has taken Web search engines to put search in the hands of everyone. Only recently is frustration with retrieving buckets of unfiltered content pushing enterprises to reconfirm the added value of structured searching.

Technical and business users are appreciating the value of being able to search for a precise title, all documents contributed to a specific project, or all presentations delivered by the CEO in the past two years. Each of these searches requires a defined set of data points, stored with the content and retrievable with a search interface that can support the “structured” query.

Yes, librarians have been here before but, just now, the rest of the organization is learning how they managed to get such good search results all along. Structured searching is now a lot simpler than it was in the 1970s. It is only one aspect in enterprise search but it is an important requirement for most enterprise users when they need reliable and clearly defined search results. And, by the way, Carlos is still around building systems for enterprises to manage and search their critical proprietary content.

FAST Introduces Business Intelligence Built on Search

Fast Search & Transfer (OSEAX: FAST.OL) (FAST) unveiled the FAST Adaptive Information Warehouse (AIW), a new approach that lets users capitalize on their entire universe of information to make better informed decisions for competitive advantage. Built on a search platform, FAST AIW integrates an end-to-end framework of products that unifies search and Business Intelligence. FAST AIW puts the Business Intelligence solutions on top of the search platform to integrate and orchestrate all of the information needed to make BI more effective. Users can directly search and navigate Business Intelligence data in an ad-hoc manner, then display relevant, usable information to users without the need for predefined report creation. The FAST AIW platform includes FAST Radar, a Web-based Business Intelligence portal and tool that brings actionable information and statistical analysis to decision-makers throughout the organization by means of a familiar search and navigation interface. FAST Radar provides insights into data through personal, flexible dashboards that move intelligence in the enterprise from IT and business analysts to every business user. Also included is the FAST Data Cleansing Solution, which provides up-to-the-minute access to all information, structured and unstructured, regardless of its source or location. It uses linguistics to improve data quality, enabling organizations to match, merge, and cleanse data automatically. The FAST AIW platform, including FAST Data Cleansing and FAST Radar, is available immediately. FAST Data Cleansing and FAST Radar may also be purchased as individual products. http://www.fastsearch.com

The Right Message for the Small-Medium Business Market

IBM just launched a very interesting suite of enterprise search products. I have yet to try it or examine the specifications but the marketing message is the right one for the small and medium business enterprise buyer. What I like in the message:

  • Pricing ranges from free to reasonable to ? (sky is probably the limit).
  • Deployment is simple, intuitive and clean.
  • IBM knows that simple and easy is the right call for IT but also the way to keep costs down.
  • The solution is scaleable from a departmental solution to the entire business domain on the same basic software platform.

For the short term, I am placing OmniFind on the long list of products to consider for enterprise search. Check out the Web site at:
http://www-306.ibm.com/software/data/enterprise-search/omnifind-enterprise/

How smart is it that IBM and Yahoo have chosen to team in this way? It could be a great strategy.
Disclaimer: This is the first product mention in this very new blog. It won’t be the last; I have a lot of interesting products on my list on which to comment. There will be much backfilling in the next few months but I have to start somewhere. The marketing message resonated; I hope OmniFind users will keep us informed by posting case experiences on whether the product delivers on the promises.

Sonic Foundry Unveils Enhanced Multi-Modal Search Capabilities on Mediasite.com

Sonic Foundry Inc. (NASDAQ:SOFO) has enabled advanced search capabilities for Mediasite.com, a searchable Website focused exclusively on offering expert information via rich media presentations with video, audio and graphics. The site enhancements combine phonetic search, optical character recognition, language processing and contextual analysis. Mediasite.com aggregates nearly 13,000 rich media presentations, including over 250,000 slides and almost 9,500 hours of analyzed audio on topics ranging from the treatment of contagious diseases and general health-related issues to robotics, business start-ups, sociology, ethics, financial advice, personal improvement and career advancement. Mediasite.com provides visitors with a directory of these publicly available presentations created by hundreds of experts around the globe. Optical character recognition allows for word and phrase spotting within slide content or visual aids. Advanced phonetic search algorithms coupled with language processing and contextual analysis provide the ability to locate specific spoken words or phrases within a rich media archive, based on algorithms developed by Sonic Foundry. Sonic Foundry customers can now take advantage of these advanced search features for their own Mediasite content through new hosted services offered through Sonic Foundry’s professional services group. http://www.mediasite.com/, http://www.sonicfoundry.com/

ISYS Search Software Supports Microsoft Office 2007 Document Formats

ISYS Search Software announced support for the newly released Microsoft Office 2007 document formats, offering immediate enterprise search functionality across core Office 2007 applications. ISYS also announced full support for Microsoft Windows Vista. Microsoft Office 2007 includes new document types for all main Office applications such as Word, Excel, PowerPoint, Outlook and Access. Microsoft has also included enhancements in the form of XML Paper Specification (XPS), its new alternative to the Adobe Portable Document Format (PDF). Congruent with enhancements in the Office product, Microsoft Windows Vista also comes with built-in support for XPS. To ensure a seamless transition for its customers moving to Office 2007 or Vista, ISYS has incorporated support for these new formats into its ISYS 8 platform. In addition to support for new Microsoft file formats, ISYS 8 also introduced support of .wma and .wmv. formats. http://www.isys-search.com/

Inmagic and WebFeat Partner to Provide Inmagic Presto

Inmagic, Inc.and WebFeat announced a partnership that will enable Inmagic Presto customers to conduct federated searches across virtually unlimited external data sources. Inmagic Presto is a Web-based enterprise application that enables organizations to provide authorized end users with immediate and consolidated access to the right information, even when it appears in varied formats and multiple locations across and outside of the organization. WebFeat users can simultaneously search across unlimited numbers of resources from a single interface. WebFeat’s translator authentication and session management technology enables WebFeat to search virtually any searchable database. WebFeat maintains a library of over 6,000 database translators. http://www.webfeat.org, http://www.inmagic.com

Let’s Not Lose Sight of the Enterprise in Enterprise Search

I seem to be attending a lot of presentations because I think they are going to be about “enterprise search.” Instead they cover a new offering or positioning strategy by a search company seeking to help enterprises monetize their Web sites. There are great business models in this space as Yahoo, Google and Amazon have illustrated. These will morph to offerings, as yet, unimagined. The trouble is that for my audience, I want to help them understand offerings that will help them with searching content already in the enterprise or from outside that they can leverage for business uses: competitive intelligence, product development, supply chain improvements, marketing collateral development. That is what enterprise search is to most people working inside organizations. Admittedly, this is not a new or “sexy” market. I think that vendors of search may be so worn down by how they can make money offering their search tools for searching inside the organization that they may just be talking up other markets to stave off their own boredom with the “inside the enterprise market.” Horizontal markets are tough to deal with (more about that in a later blog entry).

To all you vendors who would like to cut and run, I respectfully ask that you stay. There is a crying need albeit a very big financial challenge in all of this. Enterprises have no idea what their true monetary loses are because workers can’t find “stuff.” There have been plenty of guesses put forth by analysts, but until we see search solutions that don’t take decades (OK years) to implement, who actually knows what gains could be made by really good and easy search tools that find both structured and unstructured content with a minimum of set-up.

The pricing models of tools need to make better sense, including ways to chunk the expenditures incrementally with “quick start,” and low overhead options. Why do the search tools with the mightiest claims also come with the highest price tags for licensing but the least out-of-the box functionality?

To all you enterprise information technology seekers of “true enterprise search” you bear responsibility for some of the mess this market is in. You’ve got to write better specifications, learn to start small and demand small to get started, and come to the selection process with real users and professional searchers on the team who will test drive products before they are purchased. If a product doesn’t solve the specific search problem you are trying to solve, don’t buy it. May-be it doesn’t feel like your money when you purchase for your enterprise but it really is your professional responsibility. Would you buy a car that will only take you to the beach or a lake but not to the grocery store?

« Older posts Newer posts »

© 2024 The Gilbane Advisor

Theme by Anders NorenUp ↑