iPhrase Technologies, Inc. and Stellent, Inc. announced a partnership to integrate iPhrase One Step with the Stellent Content Server and Content Categorizer products. The companies will also engage in joint sales and marketing activities to their respective customer bases. The combined solution will help customers to deliver search results to a wide array of self-service systems, including portals and online customer support applications. The Stellent Content Categorizer supports the integration of third-party engines to enable the appropriate metadata to be extracted and specific taxonomies and vocabularies to be utilized during the check in process. iPhrase One Step self-service search provides the “last mile” of information access by automatically leveraging this organization and aggregation of content. www.stellent.com, www.iphrase.com
Category: Content management & strategy (Page 482 of 490)
This category includes editorial and news blog posts related to content management and content strategy. For older, long form reports, papers, and research on these topics see our Resources page.
Content management is a broad topic that refers to the management of unstructured or semi-structured content as a standalone system or a component of another system. Varieties of content management systems (CMS) include: web content management (WCM), enterprise content management (ECM), component content management (CCM), and digital asset management (DAM) systems. Content management systems are also now widely marketed as Digital Experience Management (DEM or DXM, DXP), and Customer Experience Management (CEM or CXM) systems or platforms, and may include additional marketing technology functions.
Content strategy topics include information architecture, content and information models, content globalization, and localization.
For some historical perspective see:
https://gilbane.com/gilbane-report-vol-8-num-8-what-is-content-management/
FileNET Corporation introduced the Process Analyzer, a reporting and analytics tool designed to help enterprises optimize their business operations and increase the returns they realize from their Business Process Management (BPM) investment. Using a graphical interface, the Process Analyzer provides visibility into business processes with tracking metrics and reports. The solution offers seamless integration with FileNET’s Enterprise Content Management framework. The Process Analyzer helps companies establish benchmarks for evaluating business performance, and analyze productivity, efficiency and cycle time. It also enables managers to identify bottlenecks in their operations so they can reallocate under- or over-utilized resources. The Process Analyzer will be available in September and has a base configuration price point of $70,000 USD. www.FileNET.com
Enigma, Inc. announced the availability of Enigma 3C Version 8. Version 8 combines content, commerce and collaboration, allowing manufacturers, service partners and operators of complex capital equipment to improve the efficiency of support operations, increase equipment utilization and enhance aftermarket revenue. Enigma 3C Version 8 was developed to meet the needs of the people who maintain and support capital equipment and complex products, such as jet engines, construction machinery, automobiles and telecommunications equipment – from initial installation through operation and product lifecycle maintenance. By creating an as-maintained encyclopedia of product information, that both the OEM and end-user can dynamically update, Version 8 allows operators and service providers to access all the information they need, when and where they need it, for the exact configuration of equipment they are servicing. Version 8 allows the OEM to dynamically update the previously deployed product information with maintenance revisions and service bulletins and to reach out and receive feedback from their customers. www.enigma.com
Obtree Technologies Inc. announced that Obtree C4 version 4.1 will include translation version control. This tool could reduce translation costs and increase the efficiency and continuity of content associated with multilingual Web sites. With Obtree C4 version 4.1, site translators can make changes via the Web from any country location. Translation providers do not require any technical skills to translate content directly. Integration with ‘multilingual management systems’, e.g., translation software company SDL International, which use ‘Translation Memory’ engines to reduce the volume of words requiring translation, simplifies the process even further. The Obtree C4 platform provides IT managers an enterprise content management infrastructure to build tailored, flexible content management solutions. Version 4.1 will track the edits and any re-organization of text, automatically alerting the appropriate person for approval or translation. Obtree handles content such that translation will be solely restricted to updated text. www.obtree.com
Documentum announced the introduction of an ECM Solution for Life Sciences. This new offering is designed to meet the specialized content management requirements of biotechnology, pharmaceutical and medical device companies; clinical research and contract manufacturing organizations (CRO/CMO); and governing bodies that regulate these industries. The new solution is a combination of Documentum and partner products, best practices, shared standards, project templates, and consulting services. Based on Documentum’s core ECM technology, the solution enables lifecycle control of all documents, such as new drug applications (NDAs); auditing of content creation, revision and approvals to ensure regulatory compliance; sharing and reuse of project-related content for team collaboration in product development and clinical trials. The solution also supports cross-organizational collaboration. The Documentum ECM for Life Sciences automates and streamlines: R&D Content Management, Operations Content Management, and Marketing Content Management. Documentum will provide consulting services, guidance on industry best practices and industry-specific project templates and accelerators. The Documentum Life Sciences Solution is available immediately. www.documentum.com/industry/life_sciences.htm
Opencola Ltd. announced that it has signed an agreement with Moreover Technologies to enhance its search application with real-time access to news and information through Moreover’s Public Metabase. Moreover’s Public Metabase is a subset of 2,700 sources from its CI-Metabase, an XML database of online news content. Opencola’s new product, launching this fall, is a desktop application that enables knowledge seekers to search, acquire, manage and collaborate on distributed content from sources including the Internet, news feeds, peers and selected databases. Opencola is geared toward the professional who relies on research as an integral part of their job. www.opencola.com
RedDot Solutions announced the launch of RedDot Live Support, a web-based customer support system that enables visitors of the Extranet to instantaneously communicate with the technical support personnel. Extranet visitors simply click a Live Support button and are connected with one of the customer support representatives. RedDot Technical Support Consultants then assist the visitors by providing information, links, graphics, or even guiding them through the RedDot Content Management Server (CMS). RedDot’s technical support representatives can handle concurrent multiple Live Support calls instead of being limited to one phone conversation. All chat conversations are logged. www.reddot.com
Cetara Corporation announced the release of Cetara WordShare version 4. This software, which enables authors to create, manage and share document content in an efficient and consistent manner, integrates seamlessly with Microsoft Word for Windows, providing the authors with the ability to compose, edit and automate documents. Cetara WordShare users generate documents by using common elements referred to as ‘components.’ The users store components containing document content, and their corresponding information, in Microsoft SQL Server or Oracle databases. Using these components as building blocks, a user can quickly produce documents such as contracts, proposals, government and legal documents and loan applications. To download a free trial version of Cetara WordShare, see www.cetara.com/wordshare
Subscribe to the Gilbane Advisor
