Category: Content management & strategy (Page 193 of 468)

Content Management Professionals (CM Pros), the international content management community of practice, announced that the theme of its Spring 2006 Summit, to be held 23-24 April 2006 co-located with the Gilbane San Francisco event, is Content Management and The Customer Experience.

The Spring 2006 CM Pros Summit will kick off with a keynote session on Engaging Customers with Actionable Content by Bill Trippe, Senior Editor of The Gilbane Report. followed by two presentations: A User-Centered Approach to Content Management Design by Theresa Regli; Benefits of a User-Centered Approach to Information Architecture by Joan Lasselle and Mira Wooten of Lasselle-Ramsay. Rounding out the day are two breakout sessions: Microformats and the Future of Syndication from Nate Aune of AdaptiveWave and Portals: From Idea to Reality – the Dangers of the Current State of Portals in the Marketplace, facilitated by Tony Byrne of CMS Watch and Janus Boye of Boye IT. The days closing keynote features an address from James Robertson of Step Two Designs on Content Management in Call Centres: Delivering a Great Customer Experience. Day two of the event begins with two roundtable sessions: interactive development of the Content Lifecycle Poster facilitated by Erik Hartman of Hartman Communicatie BV and Scott Abel of The Content Wrangler, and Best Practices vs. Practicalities: Qualitative Decisions for Delivering the “Best” Content to Customers, facilitated by Rahel Anne Bailie of Intentional Design Inc. and Trevor Paterson of CHC Helicopters. Two parallel breakout sessions The Importance of the Community in Open Source Content Management Systems by Renaud Richardet of Wyona Inc., and Achieving Structure in Enterprise Content from Peter Meyer of Elkera Pty Limited will enable attendees the opportunity to examine in detail these important issues. Ann Rockley, past president of CM Pros and president of The Rockley Group, offers the event’s closing keynote: Developing a Customer-Centric Model for Content Management. Underscoring the many valuable benefits of CM Pros membership, CM Pros members will receive with each USD $145 Summit registration a USD $150 discount coupon for the Gilbane Conference. Individuals who are not currently CM Pros members are eligible for a discounted CM Pros Summit/Membership package. For more information and to register, please visit ,

Index Engines announced a significant upgrade to their enterprise indexing platform. Version 2.0 extends unstructured data indexing to include secondary storage and boosts processing speeds to 2 Gigabits per second wire speeds. This new release indexes information throughout its lifecycle as it is backed up, replicated, snapshoted, archived, or vaulted, for more comprehensive search, classification and management of data enterprise wide. Previous versions of the Index Engines solution supported indexing of primary storage data. With Version 2.0, files residing in secondary storage, even backup tapes, are fully indexed allowing comprehensive discovery of this data across the enterprise. Version 2.0 of the Index Engines platform is available immediately for early access clients and generally available on April 28, 2006. Prices start at $29,500 for an environment consisting of 2 million documents. http://www.indexengines.com

ComponentOne released ComponentOne Doc-To-Help 2006 v1. This new version enhances the Help authoring experience with new features and functionality for Documenter and NetHelp. Doc-To-Help helps users author or import documentation in Microsoft Word or any HTML editor to create online Help systems and professional printed manuals. Help systems produced with Doc-To-Help can be created in virtually any popular format including HTML Help, Cross-Platform HTML-based Help, JavaHelp, WinHelp, Visual Studio .NET-style Help, and printed documentation. Current Doc-To-Help subscribers will receive these new features and enhancements via the yearly subscription service as a part of their subscription plan. The Doc-To-Help subscription delivers the latest updates and e-mail support for one full year from the date of purchase. Doc-To-Help is available in two versions, Doc-To-Help Enterprise and Doc-To-Help for Word with respective pricing of $999.95 and $749.95. Competitive upgrades, renewal pricing, telephone support and volume discounts are also available. http://www.componentone.com,

Interwoven, Inc. (Nasdaq: IWOV) and SDL International (London Stock Exchange: SDL) announced that they have entered into a partnership to deliver a joint solution for global customer experience management. Powered by a combination of software, process management, and best practices, the solution enables multinational companies to increase their customers’ loyalty and satisfaction in markets around the world. Interwoven and SDL aim to empower enterprises to provide an optimal customer experience worldwide by unifying companies’ global information lifecycles, from authoring to content management to localization to publishing. Enterprises can deliver global content efficiently and responsively through the integration of Interwoven content management, content intelligence, digital asset management, and multi-channel publishing capabilities with SDL translation management, authoring assistance, and language services. Additionally, approved messaging and content is made available across multiple languages and channels, enabling simultaneous product and campaign launches on a global scale. The Interwoven-SDL solution for global customer experience management is available now. http://www.sdl.com,

The Conference on Enterprise DRM at Gilbane San Francisco is the first event devoted exclusively to DRM for corporate applications. The conference, chaired by Bill Rosenblatt of DRM Watch, will be a unique opportunity to explore DRM technologies and how they apply to a wide variety of business environments and technology architectures; several vendors will be on hand to demo their solutions. The program will include several case studies of Enterprise DRM deployments in such applications as financial services, human resources, high-tech manufacturing, and distance learning. The program will also feature leading analysts, including Rosenblatt, Jarad Carleton of Frost & Sullivan, and Trent Henry of Burton Group who will present a framework for analyzing Enterprise DRM solutions. Executives from Enterprise DRM vendors, including Adobe, Cloakware, EMC/Authentica, Essential Security Software, Fasoo.com, Intelligent Wave, Liquid Machines, SealedMedia, and WorkShare will offer insights into technology and the market. The conference will feature panel discussions on technology issues such as Enterprise DRM for mobile devices, secure inter-enterprise collaboration, and integration of Enterprise DRM with content management. DRM Watch and Gilbane readers can get a special $100 discount off the eDRM conference price of $495 by registering online with discount code “drmwatch”.

Hot Banana Software Inc. announced the availability of Hot Banana Version 5.4. The upgrade is focused on new Web Content Management functionality and the further integration of multiple eMarketing modules to help give marketing users a single platform from which to manage their Web site content and eMarketing campaigns. Administrators can now assign and manage tasks to groups of users to specific sections of the Web site, and the workflow can now be configured and managed more closely to the organizations’ business processes. Agencies and organizations managing multiple Web sites are able to apply and manage multiple design templates across multiple Web properties. The Digital Asset Manager can be opened in either a file or thumbnail viewer, this combined with enhanced file folder and sub-directory management of digital assets now offers a more simplistic Digital Asset Management process for non-technical users. Additionally, multiple assets can be mass uploaded and advanced search can be conducted on all assets. All aspects of Landing Page creation and management are now looked after by Hot Banana. Landing Pages have built-in lead tracking from multiple lead sources (search engines, affiliates, email campaigns etc.), A/B testing with click and conversion stats, multi-step form builder for conversion best practices, Web analytics, scenarios, report integration, and design template management. eMarketing campaigns can now capture Landing Page form data and passing it directly into salesforce.com. Data from multiple sources can be passed directly to a Web page to auto-populate and personalize Landing Page forms so personal information can be delivered to unique Web page visitors. Hot Banana now has a complete event registration process available. The event management process includes, custom event landing page, multi-step registration form builder, email confirmation, registrant database, attendee name labels, email event reminders, billing, invoicing, and management reporting. Hot Banana Version 5.4 is available immediately as licensed software, or as a Service (SaaS) solution.

ABREVITY, Inc. announced availability of its FileData Classifier Information Value Management (IVM) solution. At $1497 for the first three terabytes and $995 per terabyte thereafter, FileData Classifier is a solution in the Information Classification and Management (ICM) space suitable for Small to Medium Businesses (SMB) or Small to Medium Enterprises (SME). Leveraging ABREVITY’s SLICEbase metadata database engine, FileData Classifier is not built on or require the use of a relational database. This provides for a rich feature set that includes user-selectable metadata parsing, Boolean file query (search) and ABREVITY’s exclusive Drag2Tag file tagging for data classification. The later feature allows users to query based on granular file attributes, such as specific file or directory words combined with file types, dates, creators, etc., and then simply drag selected files into one or more category “tags” such as Critical, Compliant, Legal, Tier One, etc. New categories and tags can be created. An upgrade option “sees inside” common file types such as Microsoft Office and Adobe PDF files, and extracts parsed file content such as social security numbers, etc. FileData Classifier software runs on standard Windows PCs or severs and supports Windows (CIFS) network or desktop storage systems. The software manages up three terabytes of data per single dataset. Users can also upgrade to ABREVITY’s FileData Manager software which offers features such as UNIX (NFS) scanning, more than three terabytes of federated data management and file content extraction for laboratory instrument files, 200+ common file types or email.