In our informal survey of enterprise use of blogs and wikis, the most popular application that organizations are using blogs and wikis for was “knowledge management”. While our survey is a far cry from what a rigorous market research effort would be, the results are in sync with what we and others are hearing from companies. I recently heard from Rod Boothby, who is leading an effort with Ernst & Young to build an internal enterprise blogging system to support knowledge sharing, and has written an essay based on his findings while building the business case for the project. I have just read the 37 page essay, Turning Knowledge Workers into Innovation Creators, and it is a great tool for describing the benefits of enterprise blogging to senior management. Rod is publishing sections of the essay on his blog at www.innovationcreators.com.
Category: Collaboration and workplace (Page 61 of 94)
This category is focused on enterprise / workplace collaboration tools and strategies, including office suites, intranets, knowledge management, and enterprise adoption of social networking tools and approaches.
We hope to see you at our upcoming Boston conference. But whether you join us or not, you can contribute to the keynote discussion by including questions in a comment on this blog entry. Below is the session description with links to the participant’s bios and their blogs. Let us know what technologies you think we should be discussing. Comments and trackbacks are on.
Keynote Panel: New Technologies You Need to Consider for Content Management Strategies
The pace of information technology development continues to increase as organizations develop experience in implementing content applications, and as software vendors vie to incorporate their customer’s feedback into product technologies ahead of the competition. As most enterprise applications become more content-oriented, content technology developments are coming from a broader base of suppliers and developers. This session will look at a couple of technologies relevant to content-oriented applications you may not be aware of, or may not think of in the context of content management strategies. Complementing this session are the analyst panel, and the keynote debate on Enterprise use of Blog and Wiki technology.
Moderator: Frank Gilbane, Conference Chair, Editor & Publisher, The Gilbane Report — Blog
Jon Udell, Lead Analyst, InfoWorld — Blog
Coach K. Wei, Founder and CTO, Nexaweb — Blog
Jean-Philippe Gauthier, General Manager, Sympatico / MSN
Bob Wyman, CTO and Co-founder, PubSub — Blog
We are getting ready for our upcoming Boston conference and hope to see you there. But whether you join us or not, you can contribute to the debate by commenting on this blog entry. Below is the session description with links to the participant’s bios and their blogs. Comments and trackbacks are on.
Keynote Debate: Blog, Wiki, and RSS Technology – Are they Enterprise Ready? Applicable? Or a Passing Tempest in a Teacup?
Most of you have probably not seriously considered using these technologies in enterprise applications. Yet there are companies using these technologies for collaboration, knowledge management, and publishing applications in corporate environments, and there are vendors marketing products based on these to businesses like yours. Do these companies only represent the experimental fringe, or are they early adopters of technologies that will soon be part of every IT department’s bag of tricks? In this session we’ll take a look at the suitability of these for corporate use and hear from both skeptics and proponents of, for example enterprise or group blogs. You will come away from this session able to discuss these issues with your colleagues back in the office.
Moderator: Frank Gilbane, Conference Chair — Blog
David Berlind, Executive Editor, ZDNet — Blog
Ross Mayfield, CEO, Socialtext, Inc. — Blog
Bill Zoellick Senior Analyst, The Gilbane Report — Blog
Charlie Wood, Principal, Spanning Partners, LLC — Blog
The ASIS&T annual meeting, which starts tomorrow in Charlotte, North Carolina, has launched both an event blog and an event wiki These should both be worth following as the meeting continues through next Wednesday.
NewsGator Technologies, Inc. announced that NewsGator Enterprise Server (NGES) has shipped to several clients in various markets throughout the world. An application of RSS aggregation tools, NGES applies all of the benefits of NewsGator’s existing products, services and capabilities behind the firewall for secure and manageable RSS aggregation of both internal and external content. Companies are using NGES “Smart Feeds” function to monitor what’s being said about their brand, their prospects and their competition; others are using NGES to subscribe to existing internal blogs or RSS feeds off of their ERP and other business systems; yet others are creating internal RSS feeds for project management and corporate communications. http://www.newsgator.com
We updated our survey on enterprise use of blog, wiki and RSS technology for our presentation on the same subject to a group of documentation and training managers yesterday. With 91 respondents the results are a little more respectable. The only obvious differences from our earlier results were an increase the use or planned use of RSS, and the amount of support provided by IT for blogs, wikis, and RSS. We are not sure if there is real “hockey stick” growth going on here – our results don’t show it – but there just might be. Chris Shipley thinks their numbers show it. Perhaps they do, but we need to know more about the demographics. Our own demographics are very broad and include a sizable non-technical component, which could explain the difference. There was certainly strong interest among the doc and training folks yesterday, but deployment was almost non-existent. The only other sort of relevant survey we are aware of is Technorati’s, but that was aimed at bloggers so is a very different animal.
Based on all the evidence, my inclination is to believe the growth is hockey-stick-like. We’ll try and come to some more concrete conclusions on this in time for our keynote debate on this in Boston next month.
Almost forgot to mention the new Yahoo! White Paper on RSS (pdf). If you thought most internet users knew what RSS was you had better read this.
Addendum: Here is more info on the demographics and methodolgy we were looking for re the Guidewire/Edelman survey mentioned by Chris Shipley we referenced above.
We updated our survey on enterprise use of blog, wiki and RSS technology for our presentation on the same subject to a group of documentation and training managers yesterday. With 91 respondents the results are a little more respectable. The only obvious differences from our earlier results were an increase the use or planned use of RSS, and the amount of support provided by IT for blogs, wikis, and RSS. We are not sure if there is real “hockey stick” growth going on here – our results don’t show it – but there just might be. Chris Shipley thinks their numbers show it. Perhaps they do, but we need to know more about the demographics. Our own demographics are very broad and include a sizable non-technical component, which could explain the difference. There was certainly strong interest among the doc and training folks yesterday, but deployment was almost non-existent. The only other sort of relevant survey we are aware of is Technorati’s, but that was aimed at bloggers so is a very different animal.
Based on all the evidence, my inclination is to believe the growth is hockey-stick-like. We’ll try and come to some more concrete conclusions on this in time for our keynote debate on this in Boston next month.
Almost forgot to mention the new Yahoo! White Paper on RSS (pdf). If you thought most internet users knew what RSS was you had better read this.
Addendum: Here is more info on the demographics and methodolgy we were looking for re the Guidewire/Edelman survey mentioned by Chris Shipley we referenced above.
Alfresco, Inc. announced that JBoss, Inc. has certified the Alfresco content management system on the JBoss Enterprise Middleware System. The certification, which follows testing of the Alfresco system by JBoss, assures customers using Alfresco to develop portals of tight interoperability with JBoss Portal 2.0, a component of the JBoss Enterprise Middleware System. Developers can use the Alfresco and JBoss open source products together to develop, at zero licensing cost, enterprise-class portals. Alfresco’s open source system is a content repository with meta-data and dictionary support, full-text indexing and retrieval, rules-based processing and collaboration capabilities. Its user interface includes a portal framework based on JSR-168 portlets and JSR-127 JavaServer Faces. The Alfresco system’s architecture uses aspect-oriented programming to allow developers to use only the functionality they require and scale the content management system as needed. http://www.alfresco.org
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