We have always had pretty good international participation at our conferences, and with a month until Gilbane Boston, it is clear this year will be no different. so far we have attendees from 20 countries outside the U.S., which is pretty typical for us. But what is striking is the 15 17 18 international exhibitors that will be at the show, which is about 50% more than usual. Some of it is due to the growth of our coverage of multilingual content applications, but that only accounts for part of the increase. You can see most of the exhibitors at http://gilbaneboston.com/exhibitors_sponsors.html.
BTW, the “early-bird” discount is available through November 4th 7th at:
http://gilbaneboston.com/registration_information.html.
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CM Pros (the Content Management Professionals Association) has replaced their listserv with a new forum and even non-members will be able to view much of the content – members can contribute.
They also announced that the early registration discounts for the Summit ends November 4th, as it does for our conference.
They also announced nominations for CM Pros Board of Directors:
CM Pros seeks enthusiastic candidates to run for three open seats on the Board of Directors. To qualify as a candidate, you must be a CM Pros member in good standing. Nominations open soon and voting is scheduled for December. Consider nominating yourself or someone else you believe would make a great candidate. If you are passionate about content management this is your opportunity to contribute to and gain from the continued growth of the profession and the organization.
MadCap Software announced its roadmap for supporting the Darwin Information Typing Architecture (DITA) standard. With MadCap, authors will have a complete authoring and publishing suite of tools for creating, managing, translating and publishing DITA content. The products will use MadCap’s XML editor, which provides an graphical user interface for creating featured documentation that hides the XML being generated below. In the first phase of its DITA initiative, MadCap Software will add DITA support to four products: MadCap Flare, MadCap Blaze, MadCap Analyzer for reporting, MadCap Lingo. With MadCap Flare and Blaze, authors will be able to import DITA projects and topics as raw XML content, and using the XML editor, change the style sheets to get the desired look and structure. Authors will then have the option to publish the output as DITA content; print formats, such as Microsoft Word, DOCX and XPS or Adobe FrameMaker, PDF and AIR; and a range of HTML and XHTML online formats MadCap Analyzer will work directly with DITA topics and projects to allow authors to analyze and report on the content. Similarly, MadCap Lingo will import data directly from DITA topics and projects, so that it can be translated. The translated material can be published as DITA content or exported to a Flare or Blaze project. In the second phase, MadCap will enable authors to natively create and edit DITA topics in Flare and Blaze, as well as MadCap X-Edit, MadCap’s software family for creating short documents, contributing content to other documents, and reviewing content. Like Flare and Blaze, X-Edit will also support the ability to import and publish DITA information. In the third phase, MadCap will add DITA support to its forthcoming MadCap Team Server. This will make it possible to manage and share DITA content across teams and projects, as well as schedule DITA publishing. http://www.madcapsoftware.com
By David Lipsey, Managing Director, Entertainment & Media, FTI
Can anyone deliver customized content to its customers – in print, on the Web in rich applications, in social networking or to wireless media? To make matters more challenging, what if your customers are two-to-five year olds? Well, Sesame Workshop recently had to address this test to keep its brand relevant to precocious preschoolers. In fact, this non-profit organization behind Sesame Street took the bold view that multi-channel publishing is the future of the Workshop, and recognized that online will become its primary channel of distribution down the line. At the upcoming Gilbane Boston Conference (link to information on session), I will moderate a panel of multi-channel publishing experts, including the VP charged with Sesame Workshop’s internet initiative. We will provide you with the latest in content delivery, opportunities to serve more users and more applications, and insights to show that yes, almost anyone can do it. Please join me, Joe Bachana from DPCI (an industry leader in his own right) and the ever-innovative O’Reilly Press for a didactic and enlightening discussion that will get you mulling over ideas for enhancing your brand experience for customers.
IBM announced new Enterprise Content Management (ECM) solutions that are designed to help organizations achieve greater business agility and workplace effectiveness. Using a services-oriented environment, clients can now deploy solution applications within days instead of months. IBM Agile ECM Software Portfolio, Key enhancements include: IBM FileNet P8 4.5 is a unified ECM platform that combines content with Business Process Management (BPM) and compliance capabilities. Highlights include: IBM FileNet Business Process Manager 4.5 is an offering for managing content-centric business processes. It supports business process modeling and simulation, promotes business user and IT collaboration, and provides tools for agile ECM application development, utilizing Smart SOA and Web 2.0 technologies such as mashups. IBM FileNet Content Manager 4.5 is designed to provide clients with a scalable, single content catalog that embeds IBM’s content- centric BPM and compliance capabilities into an ECM platform operating on content in multiple repositories. The FileNet Content Manager enables integration with Lotus Quickr, Microsoft Office 2007, and Microsoft SharePoint. It also manages all types of digitized content across multiple platforms, databases and applications. The new offering provides active content capabilities which allow content in CM8 to participate in IBM FileNet BPM 4.5 processes. IBM Content Manager on Demand (CMOD) 8.4.1 provides enterprise report management. The latest CMOD offering includes integration to IBM FileNet P8 for federated Records Management and BPM applications. In addition, the new IBM ECM products use the same technology as IBM’s recently released compliance and discovery offerings. IBM’s records management offerings are a prescriptive set of deployment and management practices, tools and best practices to eliminate deployment complexity, mitigate risks associated with lack of best practices and industry skill and knowledge shortages. IBM’s eDiscovery products help clients take the cost out of electronic discovery management. IBM FileNet P8 integration with IBM Content Analyzer enables organizations to increase the return on their enterprise content investment by analyzing unstructured content together with structured data to gain valuable information. http://www.ibm.com
MultiCorpora announced its newest version of MultiTrans. The newest version 4.4 of MultiTrans delivers WordAlign technology which allows users to instantly retrieve translated terminology from previously translated documents. This advancement in language technology was made possible through collaborative development efforts with the Canadian National Research Center. The newest version enables components of machine translation to be integrated into its software suite. This offers additional translation options for organizations who consider machine translation as part of their business model. MultiCorpora has also leveraged Oracle’s technology to recycle translations from over 250 file formats and shorten file conversion speeds. These new MultiTrans features dovetail with the turn-key, fully integrated workflow processes previously released in version 4.3 of MultiTrans (2007). http://www.multicorpora.com
This blog has not focused on non-profit institutions (e.g. museums, historical societies) as enterprises but they are repositories of an extraordinary wealth of information. The past few weeks I’ve been trying, with mixed results, to get a feel for the accessibility of this content through the public Web sites of these organizations. My queries leave me with a keen sense of why search on company intranets also fail.
Most sizable non-profits want their collections of content and other information assets exposed to the public. But each department manages its own content collections with software that is unique to their specific professional methods and practices. In the corporate world the mix will include human resources (HR), enterprise resource management (ERP) systems, customer relationship management (CRM), R & D document management systems and collaboration tools. Many corporations have or “had” library systems that reflected a mix of internally published reports and scholarly collections that support R & D and special areas such as competitive intelligence. Corporations struggle constantly with federating all this content in a single search system.
Non-profit organizations have similar disparate systems constructed for their special domain, museums or research institutions. One area that is similar between the corporate and non-profit sector is libraries, operating with software whose interfaces hearken back to designs of the late 1980s or 90s. Another by-product of that era was the catalog record in a format devised by the Library of Congress for the electronic exchange of records between library systems. It was never intended to be the format for retrieval. It is similar to the metadata in content management systems but is an order of magnitude more complex and arcane to the typical person doing searching. Only librarians and scholars really understand the most effective ways to search most library systems; therein lies the “public access” problem. In a corporation a librarian often does the searching.
However, a visitor to a museum Web site would expect to quickly find a topic for which the museum has exhibit materials, printed literature and other media, all together. This calls for nomenclature that is “public friendly” and reflects the basic “aboutness” of all the materials in museum departments and collections. It is a problem when each library and curatorial department uses a different method of categorizing. Libraries typically use Library of Congress Subject Headings. What makes this problematic is that topics are so numerous. The number of possible subject headings is designed for the entire population of all Library of Congress holdings, not a special collection of a few tens of thousands of materials. Almost no library systems search for words “contained in” the subject headings if you try to browse just the Subject index. If I am searching Subjects for all power generation materials and a heading such as electric power generation is used, it will not be found because the look-up mechanism only looks for headings that “begin with” power generation.
Let’s cut to the chase; mountains of metadata in the form of library cataloging are locked inside library systems within non-profit institutions. It is not being searched at the search box when you go to a museum Web site because it is not accessible to most “enterprise” or “web site” search engines. Therefore, a separate search must be done in the library system using a more complex approach to be truly thorough.
We have a big problem if we are to somehow elevate library collections to the same level of importance as the rest of a museum’s collections and integrate the two. Bigger still is the challenge of getting everything indexed with a normalized vocabulary for the comfort of all audiences. This is something that takes thought and coordination among professionals of diverse competencies. It will not be solved easily but it must be done for institutions to thrive and satisfy all their constituents. Here we have yet another example of where enterprise search will fail to satisfy, not because the search engine is broken but because the underlying data is inappropriately packaged for indexes to work as expected. Yet again, we come to the realization that we need people to recognize and fix the problem.
Readers of this content globalization blog will be interested in hearing about Frank’s adventures in Finland this week at the Kites Symposium. Check out the entry on our main blog. About Kites:
Kites Association develops and promotes multilingual communication, multi-cultural interaction and their technical content management to improve the competitive edge of the Finnish economic life and the public administration.