Curated for content, computing, and digital experience professionals

Month: February 2007 (Page 1 of 5)

HiSoftware Unveils Compliance Sheriff for Managing Web Content and Regulatory Governance

HiSoftware, a provider of software, services and managed operation solutions that monitor and optimize Web content governance, quality and regulatory compliance, today announced the release of Compliance Sheriff, a hosted management solution that provides testing and reporting for standards-based policies including accessibility and privacy. HiSoftware Compliance Sheriff allows organizations to integrate an automated solution for managing Web Governance standards as part of a corporate Risk Management strategy. HiSoftware Compliance Sheriff’s modules allow users to test for standards-based and custom factors including: Accessibility Compliance module can report on Section 508, WCAG 1.0 and WCAG 2.0, CLF, XAG and any standard derived from WCAG or Section 508; Privacy Policy Compliance module can report on a number of multi-national regulatory and compliancy standards including: Gramm-Leach Bliley Act (GLBA), Children’s Online Privacy Act (COPPA), Health Insurance Portability and Accountability Act (HIPPA), US Privacy Act and other key US and international standards; Custom Guideline and Policy Compliance for all content including but not limited to: HTML, XHTML, SVG, XML and any other text or element based content. HiSoftware Compliance Sheriff provides an integrated digital Dashboard Reporting System that provides access to executive level summary reports. HiSoftware Compliance Sheriff is available immediately through HiSoftware and its authorized resellers as a hosted server solution. Solutions start at $4,995 for SMB offerings to $25,000 per module.

Gilbane Group Announces Expansion: New Analysts, New IT Blogs, New Consulting Practices

For Immediate Release:

Enterprise Search expert Lynda Moulton, Collaboration expert Geoffrey Bock, and Web Content Management expert Tony White join Roster of Industry Veterans

Ralph Marto
Gilbane Group, Inc.
617.497.9443 ext 117

Cambridge MA, February 28, 2007. Gilbane Group Inc. announced today the completion of the first phase of its planned expansion for 2007. In the first quarter of this year, the Gilbane group has added three new analysts, four new consulting practices, and six new analyst blogs:

New Enterprise Search Practice & Blog – Lead Analyst Lynda Moulton covers enterprise search and information access technologies and applications.

New Collaboration Practice & Blog – Lead Analyst Geoffrey Bock covers tools and practices for business collaboration, including the use of “social media” tools such as blogs and wikis.

New Globalization Practice & Blog – Lead Analyst Leonor Ciarlone and Mary Laplante with Contributor Kaija Poysti cover content globalization & localization.

New Web Content Management Practice & Blog – Lead Analyst Tony White covers web content management technologies and strategies.

New Publishing Technology & Strategy Blog – Our existing Publishing Practice led by Steve Paxhia, with Senior Analysts Bill Trippe, Bill Rosenblatt, and Thad McIlroy now has a blog to complement their service.

New Industry News Blog seamlessly continues our 8-year coverage of hype-free information and content management technology news, but with added “Web 2.0” features for finding, organizing and sharing news.

“In addition to growing our analyst team to meet the increasing demand for reliable information and advice on the information technology areas we cover, we have built a new platform for collaborating with our customers and partners using enterprise blog technology.” said Gilbane Group CEO Frank Gilbane. “Our new platform includes tagging, comments, trackbacks, and topic-oriented newsfeeds, allowing us to collaborate more dynamically, and combined with our series of conferences and webinars, to do so all year round.”

Analyst biographies, contact information, and links to all out content are at Meet our analysts at our Content Management Technologies conference in San Francisco, April 10-12, 2007

About Gilbane Group, Inc.
Gilbane Group Inc. is an analyst and consulting firm that has been writing and consulting about the strategic use of information technologies since 1987. We have helped organizations of all sizes from a wide variety of industries and governments. We work with the entire community of stakeholders including investors, enterprise buyers of IT, technology suppliers, and other consultant and analyst firms. We have organized over 50 educational conferences in North America and Europe. Information about our widely-read newsletter, reports, white papers, case studies and analyst blogs is available at


IBM to Make Google Gadgets and Sitemaps Available to Corporate Portal Users

IBM (NYSE: IBM) announced that it is bringing Google Gadgets – or consumer-style web utilities – into commercial portal software. Available at no cost to WebSphere Portal and WebSphere Portal Express Version 6.0 customers, IBM now lets users create, customize and use rich Internet applications with Google Gadgets directly from within WebSphere Portal so they appear as ready-to-use services. Users can choose from nearly 4,000 Google Gadgets such as language translators, package delivery tracking, Podcast searches, Wikipedia information, YouTube postings and more. These features can be offered through a company’s portal with a click of a button. IBM is also announcing its search sitemap utility, based on a new sitemap protocol, agreed on by Google, Microsoft and Yahoo, that will make it possible to optimize publication of portal content for improved search by public search engines. This feature also includes the ability to notify search engines of the update frequency, last modification date, and relative priority of the content that is being published. The end result is an improved content relationship with external search engines so that all of the public content in a portal can be found and crawled efficiently. The IBM Portlet for Google Gadgets will be available in April via IBM WebSphere Portal catalog. WebSphere Portal Version 6.0 customers, including those using WebSphere Portal Express to deploy solutions for Small and Medium Sized businesses and WebSphere Portal Server Version 6.0 are entitled to use Google Gadget at no cost. Enablement for the Sitemap 0.90 protocol will be delivered for WebSphere Portal as a sitemap utility that customers can download from the WebSphere Portal catalog later in 2007.

Atlassian Announces Confluence Hosted Enterprise Wiki

Atlassian announced the release of Confluence Hosted, a new hosted service to make wiki-based collaboration more accessible for small, mid, or large organisations or groups with limited IT resources. Confluence Hosted is based on the Atlassian Confluence enterprise wiki. Features include: Immediate accessibility with no installation required, Unlimited pages and unlimited spaces, WYSIWYG interface, Ability to store and search across all types of files (PPT, Word, PDF, GIF, etc), Enterprise-grade security and permissioning, and Email and RSS integration and support. Confluence Hosted customers can remain on Hosted indefinitely or they can bring the wiki on-premise at any time. Contegix, a provider of managed hosting applications, was selected to provide hosting services. A free, fully functional 30-day evaluation of Confluence Hosted is available. Its tiered pricing model starts at US$49 per month.

Evidence of a Shift Away from Total Enterprise Search

A tough truth about complex and integrated software applications is the lack of expertise and professional depth available to implement and maintain them. This explains a lot about why small business units and project teams often find and deploy their own software tools to get work done.

I am particularly concerned at the lack of will by organizations to fund implementation of applications like enterprise search to aggregate at the retrieval-end the content stored within disparate applications. No rational business planning can justify having workers sift through multiple repositories, each with a separate sign-on, search interface, and search engine protocols just to find a single document. True, organizations need highly competent professionals to meaningfully implement, tune, and administer enterprise search engines. They require the expertise of search analysts, taxonomists, librarians, IT specialists with security, platform, and software development training. However, developing a team of six to twelve “search engineers” to give workers in a thousand person company quick access to relevant content is an ROI no brainer when we know workers waste significant (5 – 15%) amounts of working hours hunting for stuff.

This week’s Information Week article by Nicholas Hoover on Web 2.0 contained a comment about Wells Fargo “…on another Enterprise 2.0 front, integrated search, the company has limited employees’ ability to search across data repositories because of the complex authorization schemes needed to keep people from accessing information they shouldn’t.”

Today’s (Feb. 27th) New York Times headlined with a story about Microsoft buying “a specialized search engine tailored to deliver useful medical information to consumers,” Medstory, Inc. The story goes on to cite comments by Esther Dyson who refers to the technology as “an ontology engine.” This underscores another truth about quality semantic (natural language) search; it depends on the existence of meaningful, topic specific vocabulary and concept maps to work well, a complexity in narrower markets.
Finally, we have seen the recent shift of companies like FAST moving from a strategy of selling solutions directly to enterprises for the purpose of aggregating content through a unified search portal to focusing on niche markets and highly tailored search architectures.

These are just three cases of a shift among search companies to leverage their search technology IP in more lucrative offerings. The losers will be organizations that really do need to deliver content more holistically to workers through a single search engine. Yes, security is a concern, and skilled search technologists must be hired and dedicated to delivering search options that tie directly to business operations.These efforts are not one-off projects but need to be sustained as permanent infrastructure. If you are in a position to influence search procurement solutions make your case for the most suitable software that will really help deliver the best retrieval option company-wide. Be realistic about funding and staffing; then go for it. If Enterprise Search is what you need, make sure that is what you get and deploy.

New CM Pros President – Congratulations Mary and All!

The new Content Management Professionals board of directors has chosen their officers for 2007. Congratulations to all – especially our very own Mary Laplante, who will be the President. The full lineup is:

  • Mary Laplante, President
  • Linda Burman, Vice President
  • Emma Hamer, Treasurer
  • Joan Lasselle, Secretary
  • Travis Wissink, Director at large

For more information, see the CM Pros site at, and join CM Pros for their Spring Summit meeting in San Francisco in April.

Geeks Learn to Go Global

Carnegie Mellon University, one of the top-ranked institutions producing technology talent, recently announced that it will offer a new Masters of Science program in software management at its Carnegie Mellon West campus in Mountain View, CA. The driving force is our increasingly global economy.
The school recognizes that going forward, developing good, useful software won’t be sufficient for managers who want to excel. The curriculum combines software engineering, one of CMU’s sweet spots, with business and organizational coursework. The goal is to prepare graduates for the reality of the software business in the 21st century. James Morris, dean of Carnegie Mellon West, says that the program’s “… cross-training gives our students the perspective and contextual understanding they need to see and seize opportunities in the global market.”
The deadline for applications is June 1. See the program description in the Carnegie Mellon West brochure for details.

Not All Newspapers Are Suffering

The Audit Bureau of Circulations (ABC) self-refers as the “Gold Standard in Media Audits” and is the place to go if you want to find out current U.S. newspaper circulation figures. Unfortunately, you have to be a member — they’re not giving this sensitive information away — and so it’s difficult to get up-to-the-minute data. You can find out the “Top 200 Newspapers by Largest Reported Circulation” ), but not what those circulation figures actually are, and how they’re trending.

But the ongoing decline in newspaper circulation in North America is not a well-kept secret, and if the ABC won’t spill the beans, others will.
According to a February article in Media Life Magazine, “in the U.S., the circulation of paid-for papers dropped 4 percent from 2001 to 2005, hitting 53.3 million. It also dropped 2.3 percent in 2005 compared to the year earlier.”

A May 2005 article in The Washington Post reported that “circulation at 814 of the nation’s largest daily newspapers declined 1.9 percent over the six months ended March 31 compared with the same period last year…The decline continued a 20-year trend in the newspaper industry as people increasingly turn to other media such as the Internet and 24-hour cable news networks for information.”

In the midst of this gloom, the February 17th issue of The Economist reported that in India there are some 3000 big newspapers, and they experienced a 12.9% increase in circulation last year. Competition is fierce, and profits substantial.

The article also made reference to a key factor that may explain this bright news: Internet access is available to only 1.2% of Indians over the age of 12.

I remember years ago at a DRUPA trade show in Germany (DRUPA focuses on the printing business) meeting Naresh Khanna, the editor of Indian Printer & Publisher magazine. That year everyone was speculating about the possible impact of the Internet, but Naresh said to me: “Oh, we don’t care very much about the Internet in India. We’re just excited that we’ll soon have color pictures in our newspapers.”

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