Accenture and FileNet Corporation announced new technology that enables insurance field agents and other mobile workers to electronically perform tasks that once required mounds of paperwork. The technology, designed for use with low-cost commercially available digital pens in conjunction with FileNet Enterprise Content Management (ECM) solutions, allows mobile workers to capture and transmit information to a central repository, where it can be put to work to initiate business processes. The Digital Pen Connector software, written by Accenture Technology Labs, captures the pen strokes, translates them into usable data, and delivers the data to the FileNet ECM system. FileNet ECM then integrates the data in a central content repository for sharing and launches business processes according to the requirements of the business. The solution provides a low-cost alternative to equipping workers with costlier pen-based devices, such as tablet computers or personal digital assistants, and should benefit industries that rely heavily on paper-based processes. www.accenture.com, www.filenet.com

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