Open TextCorporation introduced an online community of practice for government customers, giving them an always-open forum to share ideas and best practices for applying Enterprise Content Management (ECM) software in government. The community, which is based on Livelink, allows Open Text to use its own technology and expertise in collaboration to establish closer relationships with customers. Open Text hosts the forum in a Livelink community workspace which provides collaboration tools, such as a Weblog and community polls, so members can share opinions and ideas. Using the browser interface or e-mail, community members can share documents, articles, presentations, URLs, media files and other materials of interest to members. The community contains information on new technology, training and user adoption, government IT standards and requirements, government technology events and webinars, and Livelink product updates. Other tools allow users to rate content shared in the forum and receive e-mail alerts when new information is added to the site.