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Day: February 25, 2001

eBT Integrates Engenda with BEA WebLogic Personalization Server

eBT Integrates Engenda with BEA WebLogic Personalization Server
eBT announced integration between eBT’s engenda content management solution and BEA WebLogic Personalization Server. The integration enables dynamic composition and delivery of highly personalized Web pages, based on XML content fragments stored within engenda. With the engenda and WebLogic Personalization Server integration, personalized Web pages can be constructed from many reusable XML fragments to provide a unique view of a site’s content. Additionally, the ability of WebLogic Personalization Server to leverage engenda’s rich metadata querying capabilities allows an application to pinpoint and deliver content fragments to a spe-cific user, based on their personalized profile. The enhanced integration goes beyond simple repository service by adding the ability for WebLogic Personalization Server to query content and retrieve fragments of documents from engenda’s content repository. These fragments can be used and reused to efficiently compile complete Web pages specific to the unique needs of each site visitor, without having to compose multiple versions of the same content. engenda will ship with the BEA WebLogic Personalization Server integration in version 4.7, available in March 2001.

Rational Software Announces General Availability of Rational Suite ContentStudio

Rational Software announced the general availability of Rational Suite ContentStudio, the new-est member of the Rational Suite product family. Rational Suite ContentStudio combines Ra-tional’s Rational ClearCase solution with technology from Vignette Corporation to address the needs of companies challenged with managing content and code in complex e- business appli-cations. Rational Suite ContentStudio helps e-business development teams effectively manage both code and content in a common repository. Rational’s ClearCase technology manages all of the artifacts within an e-development project. These artifacts include code such as Java and XML and content such as Microsoft Word documents, HTML and Adobe Acrobat files. Rational Suite ContentStudio incorporates the Vignette Content Management Server. In addition to Ra-tional ClearCase LT and Vignette’s Content Management Server, Rational Suite ContentStudio includes the Rational Team Unifying Platform (Rational RequisitePro, Rational ClearQuest, the Rational Unified Process, Rational TestManager, and Rational SoDA) and Rational SiteLoad, a web-based one-hour load-testing tool. Rational Suite ContentStudio also fully integrates with Rational’s additional product offerings including the market-leading visual modeling tool, Ra-tional Rose. Rational Suite ContentStudio provides browser-based templating integrated with Rational ClearCase to integrate code and content development and management. Rational Suite ContentStudio also unites workflows for code and content development and approval by integrating Rational ClearQuest change management workflows for code development with Vi-gnette’s Content Management Server workflows for content development and approval. This technology allows Web teams to manage site design, while content managers edit and main-tain site content, increasing productivity and eliminating unnecessary work for e- business teams. Rational Suite ContentStudio’s support of third-party authoring tools such as Microsoft FrontPage, Macromedia DreamWeaver and Allaire HomeSite, gives Web teams the ability to use their desktop tools of choice. Similarly, content providers can continue to use Microsoft Word, Adobe Acrobat, or browser-based fill-in templates. Software developers can also use their famil-iar Integrated Development Environments (IDEs) such as Microsoft Visual Studio, IBM Visual Age for Java and Borland JBuilder. Rational Suite ContentStudio will be generally available on February 28, 2001 for $4,795 per node-locked license and $8,395 per floating license, with an introductory price of $14,995 for 5 node-locked licenses.

IBM & Siebel Help Call Centers with Content Management

IBM announced that it has teamed with Siebel Systems, Inc. to increase productivity of call cen-ters by integrating IBM’s Content Manager, V7.1 with Siebel Call Center Version 6. The integra-tion provides a comprehensive e-business solution that enables customer service representatives to quickly access digital versions of customer interactions conducted over multiple channels, in-cluding Web, telephone, fax, e-mail, and interactive voice response systems. The Siebel Valida-tion Program evaluates and documents integrated third-party solutions by putting them through rigorous technical scrutiny to ensure the highest levels of interoperability and customer satisfaction. The IBM Content Management/CRM Services Offering can cut response times and increase productivity at customer call centers by enabling call center representatives to access customer bills, correspondences and transactions regardless of the format in which they origi-nated.,

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