FileNET announced Project Acenza, a new line of customer-driven eBusiness applications. Acenza applications will extend business processes and associated content across the Web in a variety of industries to provide increased operational efficiency. Based on FileNET’s Panagon technology, eBusiness applications delivered through the Project Acenza streamline the business processes associated with acquiring and servicing customers and business partners across the Web. The first eBusiness application, announced and available, is Acenza Claims. This application supports the rapid deployment of Web-enabled claims operations, linking customers, agents/brokers and employees in shared processes and content. All Acenza applications will automate core front-office and back-office business processes and systems, externalize these business processes to the Web, and create and manage associated electronic content utilizing the latest Panagon eProcess and eContent Management technology. The Acenza Claims application is easily configurable to accommodate specific business requirements and highly scalable to meet business growth. Designed for businesses that require a comprehensive claims processing platform, such as the property and casualty insurance and product warranty markets, Acenza Claims facilitates rapid access to all claims in progress, status and associated information. The application provides auditing, logging, distribution and reporting templates that can be easily configured and updated to specific eBusiness requirements. Acenza Claims is currently available directly from both the FileNET sales force, as well as select ValueNET partners, and will be delivered through FileNET Professional Services. www.filenet.com
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