Enigma, Inc. introduced CommerceSight 2.0, the second release of its B2B software platform for aftermarket sales and support of capital equipment. By providing rich product content as context for aftermarket purchasing and maintenance decisions, CommerceSight 2.0 allows manufacturers to increase follow-on sales of spare parts and services, while equipment operators benefit from higher equipment uptime and greater purchasing and maintenance productivity. Enigma’s solution addresses the problem of rich-content collaboration that manufacturers with complex products sold and supported through complex channels currently face. The CommerceSight engine provides the core content delivery services for channel management and technical support applications and can be integrated with transaction and EAI applications for complete e-commerce solutions. CommerceSight 2.0 automatically packages multiple text, graphic and relational data sources into portable XML-based applications that can be dynamically delivered to Web sites, intranets, third-party applications and offline media. CommerceSight 2.0 is a unified, open standards-based B2B transactive content platform. It is comprised of several key components: Enigma’s InSight and DynaWeb solutions, enabling content delivery for complex maintenance manuals and other text-intensive, high-volume product content; eIPC, an intelligent product catalog that links technical illustrations, parts lists and related text information and provides shopping cart functionality; Enigma’s Xtend, a buy-side solution that allows equipment operators to seamlessly integrate best practices and policies information into manufacturer-originated product content behind their corporate firewalls; Connectors to ERP, order management and e-procurement systems that shorten the aftermarket sales cycle by providing context for purchasing decisions; and Connectors to document management and product data management systems that enable full automation of content assembly and delivery and full integration across disparate repositories and data formats. CommerceSight 2.0 is available now. Pricing begins at $150,000. www.enigma.com
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