Input Software, Inc. demonstrated Dynamic Dialogue, a new technology that is designed to redefine how complex business transactions – such as loan applications, mutual fund purchases, insurance claims, and complex product purchases – are conducted on the Web. Input Software’s new XML-based software product DynamicInput, based on Dynamic Dialogue technology, will help solve this problem by replacing today’s static Web forms with personalized, intelligent interactions. DynamicInput creates richer e-commerce customer interactions, which will lower abandon rates and lead to increased sales for e-businesses. DynamicInput moves transaction intelligence out to the customer’s browser. As a result, it provides both personalized content, which ensures the user is only asked questions that make sense in the context of previous answers, as well as personalized presentation formats to meet specific customer or partner needs. For example, first time users will benefit from conversational `question and answer’ formats, while repeat customers with a higher degree of aptitude may prefer form-like styles that allow rapid entry of information. DynamicInput is an extension of Input Software’s InputAccel information capture software, which is used today to connect external information with internal enterprise data systems and Web sites. The beta release of DynamicInput is scheduled for the first quarter of 2000.