InStranet, Inc., provider of Content-Based Applications for the Enterprise, announced the release of its new Contact Centers In-Line Application, an enterprise software application designed to automate the content-rich processes of creating, distributing, monitoring, evaluating and managing product and support documents for contact centers. Using a content engine in combination with user-profile security rules, CCIL automatically filters agent content access based on customizable factors such as: job title, market focus, product specialty, contact center site, awareness level, training rating and language. With CCIL, critical documents and content can be found quickly using the integrated search capability. Furthermore, documents can be segmented using an algorithm to ensure that content is “smart” and provides an agent exactly the right information at the right time. CCIL is easily linked to CRM systems and other business channels through InStranets J2EE-based applications exchange infrastructure. www.InStranet.com
Category: Content technology news (Page 323 of 625)
Curated information technology news for content technology, computing, and digital experience professionals. News items are edited to remove hype, unhelpful jargon, iffy statements, and quotes, to create a short summary — mostly limited to 200 words — of the important facts with a link back to a useful source for more information. News items are published using the date of the original source here and in our weekly email newsletter.
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Equilibrium announced the availability of Equilibrium MediaRich Image Server 3.0. MediaRich 3.0 is server-based templating software that automates image production and enables the dynamic delivery of visual assets to the Web, wireless and print media. New features in version 3.0 include the ability to generate thumbnail previews for searching images and multi-page documents created in Microsoft Office applications such as PowerPoint, Word, Excel, and Internet Explorer. MediaRich 3.0 also supports native-CMYK images to preserve the CMYK data when performing operations directly onto the image. MediaRich 3.0 supports the creation and extraction of ZIP archives, which is useful for companies that allow customers to save images directly from their site. MediaRich 3.0 has a new COM interface for administrative functions such as cache clearing and dependency checking. With added support for virtual file systems and FSNet plug-in, MediaRich 3.0 accesses image source files by defining a number of virtual file systems, which indicates the root of a file tree on a system or network. The FSNet plug-in can implement HTTP and FTP access via standard URLs by defining virtual file systems named ‘http’ and ‘ftp’. This even has support for Microsoft’s “integrated” authentication method. www.equilibrium.com
Vignette Corp. announced the general availability of its new series of Vignette Portal Suites, part of the Vignette V7 family of products. The Vignette Portal Group Suite, Vignette Portal Business Suite and Vignette Portal Enterprise Suite offer organizations of all sizes out-of-the-box functionality designed to give them unified management of their online properties. Customers can take advantage of Vignette Portal Suites in three suite packages tailored to different needs. Each suite supports XML, J2EE, .NET and Web Services to leverage existing information and systems. Each suite is also compatible with the others, allowing organizations to expand to additional functionality in the future. Through a newly launched program, Vignette offers current customers the opportunity to be ‘Up and Running’ with a new Vignette Portal Group Suite implementation within 30 days. Vignette Portal Suites are now available and shipping to customers. Licensing costs for Vignette Portal Suites begin at $150,000. www.vignette.com
IXIASOFT announced the public availability of the beta version for the IXIASOFT Integration Kit for Microsoft Content Management Server 2002. IXIASOFT will make available the Integration Kit for TEXTML server. The integration enables Content Management Server 2002 developers and system integrators to deploy sites that take advantage of TEXTML Server’s XML search technology. Combined with Microsoft Content Management Server 2002, which produces and publishes XML content natively, TEXTML Server accelerates the development of XML search capabilities. The integration kit consists of .NET Composite Controls that can be dragged and dropped from the Visual Studio .NET toolbox into a Content Management Server 2002 site being developed. These customizable controls will enable developers to provide search and sort functionalities on postings based on the content of placeholders, properties and custom properties. The Integration Kit is available for developers and system integrators from the IXIASOFT website. The IXIASOFT support team is available to offer assistance for the installation and configuration of the Kit and explain its functionality. www.ixiasoft.com
OpenLink Software, Inc., a provider of universal data access and enterprise information integration middleware, announces the commercial release date of Virtuoso 3.0 — the latest edition of its cross platform Virtual Database for SQL, XML, and Web Services. The new release enables transparent and concurrent access in real-time to heterogeneous data sources that include ODBC/JDBC/OLE DB/.NET- accessible databases, XML documents through XML, XPath, and XQuery, and data-set oriented Web Services. It also integrates transparently with runtime environments for distributed computing such as Microsoft .NET, Mono, and J2EE, enabling the creation and hosting of WSDL-compliant XML Web Services, Stored Procedures, Functions, Triggers, and User Defined Types that are written in Java or any .NET bound language. Virtuoso 3.0 is currently available in public beta form for the following platforms: Windows, Mac OS X, Linux, and UNIX. It will be commercially available during the first week of March 2003. Virtuoso 3.0 is available for download. www.openlinksw.com/virtuoso
Topologi has released version 1.1 of their Collaborative Markup Editor. An XML/SGML markup tool aimed specifically at large document processing environments, version 1.1 delivers new features, performance enhancements and improvements to the interface. Enhancements include: HTML repair and HTML-to-XML conversion, enhanced support for remote peer to peer users, RTF style mapping and importing to XML, comprehensive tools for whitespace handling line wrapping and character encoding, bookmarks for ad-hoc navigation in large files, extensive search and replace and search, a Java class mini-browser, validator and API for better scripting, support for all modern schema languages, and support for Linux and Macintosh OS X.
Corel Corporation announced the availability of Corel XMetaL 4. Corel XMetaL 4 is a new platform that extends XML content editing to virtually any Windows application, including email and Web browsers. The Corel XMetaL 4 platform provides customizable XML editing solutions that support dynamic validation for both DTDs and W3C Schemas. Corel XMetaL Author is a customizable XML editing environment that makes it easy to create valid and well-formed XML documents. Corel XMetaL for ActiveX is an editing interface that developers can embed into any ActiveX-compliant Windows application, including Web browsers. Corel XMetaL Developer is a centralized development environment for creating Corel XMetaL customizations and applications. Designed as plug-in for Microsoft Visual Studio .NET. Corel XMetaL 4 Developer also lets developers create and edit Cascading Style Sheets (CCS) and includes the Corel XMetaL Forms Toolkit. Corel XMetaL Central provides a server-based XML environment management tool that simplifies the deployment and maintenance of customized XML applications across an organization. Corel XMetaL 4 is now available through the Corel Licensing Program. Base Pricing ($US) before volume discounts is as follows: Corel XMetaL Developer Full $999, Upgrade $599; Corel XMetaL Author Full $499, Upgrade $199; and Corel XMetaL for ActiveX Full $499, Upgrade $199 (alternative concurrent pricing options also available). www.corel.com/xmetal4
Interwoven, Inc. announced an alliance with iManage to deliver a fully integrated collaborative document management solution for the enterprise. The solution, “Interwoven Collaborative Document Management Solution (CDM) powered by iManage WorkSite MP,” enables enterprises across a variety of industries to facilitate collaboration on projects and teams. The solution enables non-technical individuals to set up a “virtual” project workspace for teams quickly. Capabilities include: Collaboration – Shared project folders, calendars, e-mail discussion threads, task lists, and outstanding issues tracking; Document Management – Ad-hoc and highly-regimented document management according to established security protocols; and Reporting – Complete reporting capabilities on projects, documents, and workflow status, with out-of-the-box report views. Interwoven expects the new offering to be generally available by the end of Q1 2003. The new solution will be available worldwide and will be localized to English (US and England), French, and German. The system is Unicode-based and supports documents in any language format. www.interwoven.com/solutions/cdm, www.imanage.com
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