Vignette Corp. launched Vignette Dialog, an application for building solutions that automate and personalize relationships across multiple touchpoints through selected communications. Vignette Dialog enables organizations to engage prospects, customers, partners and employees with automated personalized interactions through Web sites, portals, phone calls, e-mail, wireless devices and direct mail. Vignette Dialog, which leverages the intellectual property acquired from Revenio in late 2002, has a browser-based interface so business users can easily define, modify and track dialogs. Business users can access real-time reports to plan and track the costs and results of each customer interaction. Vignette Dialog interacts with existing enterprise applications, such as CRM solutions, data warehouses, SFA systems, call centers and Web sites. Vignette Dialog capabilities include interactive dialogs, event-triggered dialogs,multistep dialogs, support for multiple touchpoints, and integration with enterprise content sources. Vignette offers current customers the opportunity to be “Up and Running” within 30 days. Vignette Dialog is currently available. www.vignette.com
Category: Content management & strategy (Page 426 of 470)
This category includes editorial and news blog posts related to content management and content strategy. For older, long form reports, papers, and research on these topics see our Resources page.
Content management is a broad topic that refers to the management of unstructured or semi-structured content as a standalone system or a component of another system. Varieties of content management systems (CMS) include: web content management (WCM), enterprise content management (ECM), component content management (CCM), and digital asset management (DAM) systems. Content management systems are also now widely marketed as Digital Experience Management (DEM or DXM, DXP), and Customer Experience Management (CEM or CXM) systems or platforms, and may include additional marketing technology functions.
Content strategy topics include information architecture, content and information models, content globalization, and localization.
For some historical perspective see:
https://gilbane.com/gilbane-report-vol-8-num-8-what-is-content-management/
anacubis, a division of the i2 Group (Washington DC) announced immediate availability of its web-enabled visualisation technology for online information portals. anacubis now extends the same visualisation and analysis technology used by intelligence and law enforcement agencies worldwide to online business information databases. The anacubis Viewer solution incorporates Java and XML-based technology to enable commercial information professionals to rapidly extract intelligence from complex data. anacubis Viewer automatically creates a visual representation of complex data in real-time, which can be manipulated and acted upon. It does this by automatically representing entities, such as people and organisations, pictorially as icons and shows the relationships between such entities as link types. As the user explores the online source, data is continually added to the visualisation, providing a big picture overview of a particular organisation, market or area of interest. anacubis will also launch the anacubis View Manager in March of 2003. The View Manager is a desktop application that enables users to store, manage and distribute the anacubis Views they have created within supported online information services. The anacubis View Manager will be available for download, free of charge in mid-March. www.anacubis.com
Open Text Corporation and Corechange, Inc. announced the closing of the acquisition of all of the issued and outstanding shares of Corechange by a wholly owned subsidiary of Open Text. Corechange’s portal software provides a window into a company’s enterprise content, applications, services, and productivity tools. Coreport, the main product from Corechange, provides an enterprise access framework, deploying secure, scalable intranet and extranet portals. Benefits of integration with Open Text’s collaboration and knowledge management system, Livelink, include enhancement of Livelink connectors UNITE and Doorways; application integration at the point of access – with Corechange’s portal framework, Livelink will offer a horizontal solution unifying existing applications in CRM, ERP and SCM, and direct interaction with any kind of application running on any platform both web and legacy – with no change to the native application and no loss of functionality. This $4.2 million cash transaction will not result in an immediate or material financial change in guidance for Open Text’s fiscal 2003 year. www.opentext.com/livelink, www.corechange.com
SAQQARA Systems, Inc. announced the release of SAQQARA CommerceSuite 4.5 with support for Quark and XML. CommerceSuite 4.5 provides a collaborative content authoring and publishing platform that supports multiple publishing vehicles to allow suppliers, manufacturers, distributors and industry exchanges to leverage product content across multiple mediums. CommerceSuite 4.5 includes Web Services to facilitate integration with enterprise applications. CommerceSuite 4.5 integration to Quark Express via XML export enables the publishing from one database repository to all media. A custom XSLT simplifies mapping the XSD’s to destination structures — tagging the catalog data with names that are familiar to a customers’ QuarkXPress team. CommerceSuite 4.5 uses XML to distribute and re-use content from the enterprise repository, and has expanded the ability to get data into and out of the master catalog by providing XML export of the entire product contents of the web catalog. SAQQARA CommerceSuite 4.5 is available immediately. Special upgrade pricing and maintenance agreements are available. www.saqqara.com
Soholaunch, Inc. announced the release of the Soholaunch Site Management Tool (SMT) version 4.5. SMT 4.5 now runs on Microsoft NT as well as Linux. Additional features include Multi-User Access, a Web Form Builder and a Photo Album. SMT 4.5 is a stand-alone, thin-client website development application that creates and manages database-driven websites through a “drag and drop” browser interface. The program, written in PHP and supporting name-based or IP environments, requires a mySQL database and installs on servers running Linux or Microsoft NT. The product has eight integrated business modules: Page Editor, Shopping Cart, Secure Login System, Custom Forms Management, MySQL Database Table Manager, eNewsletter System, Event Calendar and Site Statistics. The Soholaunch Site Management Tool is available immediately. The MSRP of the SMT Pro is $799 and the SMT Lite is $199. www.soholaunch.com
SDL Plc (SDL) announced the integration of a new range of automated translation solutions into www.FreeTranslation.com. FreeTranslation.com now offers a comprehensive range of services for any translation requirement, from personal correspondence to the localisation of corporate websites. “Click2Translate Express” is a new feature of FreeTranslation.com that provides the facility to either enhance computer-generated translation results, or to order professional translations of the original text. Click2Translate Express currently offers 2 levels of service: Edited, for improved computer generated translation, and Premium, for high quality professional translation. www.sdlintl.com
Fast Search & Transfer (FAST) and Overture Services, Inc. have entered into an agreement under which Overture will acquire FAST’s Internet business unit for $70 million in cash, as well as performance-based cash incentive payments for up to $30 million over three years. Under the terms of the agreement, Overture will acquire FAST’s Internet business unit assets including FAST Web Search, AlltheWeb.com, and FAST PartnerSite products, related intellectual property rights, as well as data centers and equipment in Sacramento (USA) and London (UK). In addition, the FAST Internet business unit personnel will transfer to Overture. Overture has also licensed FAST Data Search. The agreement is subject to standard review and regulatory processes, which the two companies anticipate will be completed by April 2003. FAST will now focus on their enterprise search solutions, which is where most of their revenue has come from. www.fastsearch.com
PricewaterhouseCoopers announced the immediate availability of its Enterprise Security Architecture System (ESAS) 5.0, a web-based security knowledge management tool to help companies proactively create and promote security policies that support their organization’s business objectives. The latest version combines enhancements in functionality and design with new features, including an access control model and authentication and user management function. ESAS 5.0 allows organizations flexibility on content management across the enterprise by providing targeted access to content and support distributed content management. Groups can be created for content review, maintenance and distribution. Additionally, ESAS 5.0 has a new authentication and user management function, including integrated LDAP authentication and support for third party authentication software. ESAS can be configured to authenticate users against your corporate directory using LDAP 3.0 compliant functions. www.pwcglobal.com
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