Interwoven, Inc. announced the Interwoven Self-Service Solution, enabling organizations to shift customers and employees to online channels to find information, transact business, and resolve issues. Extending an existing relationship with self-service search and navigation provider iPhrase, Interwoven also announced it will re-sell iPhrase One Step, a search and navigation solution. iPhrase’s offerings complement Interwoven’s content management platform, and most importantly Interwoven MetaTagger content intelligence server software, for creating, tagging, managing, and deploying business-critical enterprise content. Utilizing metadata services from Interwoven MetaTagger software and natural language capabilities from iPhrase that understands customers’ intent, users are routed to the proper online application or information that enables them to serve themselves online without ever speaking with a customer service representative. The Interwoven Self-Service Solution with iPhrase can be purchased from Interwoven today. www.interwoven.com
Category: Content management & strategy (Page 392 of 470)
This category includes editorial and news blog posts related to content management and content strategy. For older, long form reports, papers, and research on these topics see our Resources page.
Content management is a broad topic that refers to the management of unstructured or semi-structured content as a standalone system or a component of another system. Varieties of content management systems (CMS) include: web content management (WCM), enterprise content management (ECM), component content management (CCM), and digital asset management (DAM) systems. Content management systems are also now widely marketed as Digital Experience Management (DEM or DXM, DXP), and Customer Experience Management (CEM or CXM) systems or platforms, and may include additional marketing technology functions.
Content strategy topics include information architecture, content and information models, content globalization, and localization.
For some historical perspective see:
https://gilbane.com/gilbane-report-vol-8-num-8-what-is-content-management/
ClearForest announced the launch of its Alliance Partners Program. The new program provides a comprehensive set of support resources to partners who provide complementary technologies and services for integrating ClearForest software with other enterprise solutions. ClearForest alliance partners already include Endeca, MicroPatent, Alion Science & Technology, and Verity. The Alliance Partner Program is intended to support two core partner groups. Technology Partners — who offer technologies complimentary to ClearForest’s, and Integration Partners — who provide customers with a variety of services including vertical market customization, integration with content management or related applications, development of domain-specific applications built upon the ClearForest platform, customization of Discovery Modules and related implementation and training services. www.clearforest.com
Xerox Corporation unveiled DocuShare 3.1. The new software components include two add-on modules that make it easier for end users to share information. Built on the Dralasoft Workflow engine, the Enterprise Workflow add-on component extends DocuShare’s core document approval and routing capabilities. For Web collaboration on team projects and documents, DocuShare users can integrate DocuShare Interact an add-on built on Sparrow Web technology developed at Palo Alto Research Center. DocuShare Interact allows people to create shared, collaborative Web pages for project management, reports, calendars, meetings, to-do lists, blogs, and other types of group work that needs to be published and updated on the Web. In addition, the DocuShare Developer Environment enables further development and customization of DocuShare solutions. The entry-level U.S. list price for a complete DocuShare system with 10 seats is $4,045 and a 100-seat system is $9,995. Existing DocuShare 3.0 customers with a support agreement can upgrade to DocuShare 3.1 at no charge. DocuShare 3.1, DocuShare Interact, DocuShare Enterprise Workflow and DocuShare Developer Environment will be available beginning Oct. 15. www.xerox.com
FileNet Corporation announced a joint solution with BEA Systems Inc. known as the FileNet Content SPI Integration for BEA. With this service provider interface (SPI), users of BEA WebLogic Portal 8.1 can leverage FileNet’s content management capabilities in developing dynamic and personalized Web applications. In addition, the integration leverages the upcoming JSR 170 specification, which simplifies integration with other portals in the future. The SPI is designed to provide integration without the need to replicate data between the BEA WebLogic Portal content repository and FileNet content repository. Consequently, as content is changed within FileNet, the change will be immediately reflected within the portal environment via the SPI. www.filenet.com
Vignette Corp. announced that it has entered into a definitive agreement to acquire privately held Intraspect Software, Inc., a provider of enterprise collaboration solutions. Under the terms of the agreement, Vignette will pay $20 million, comprised of $10 million in cash and approximately 4.2 million shares of Vignette stock, for Intraspect. The transaction is subject to approval from the Intraspect stockholders and customary closing conditions. The Intraspect product line includes Java-based collaboration functionality and a complete collaborative applications framework so users can customize the user interface and collaboration services flow. Services provided by the core Intraspect platform include indexing and search, security, communications, data management and subscription notification. In addition to the core Intraspect 5 platform, Intraspect offers several packaged horizontal and vertical solutions that help customers solve more complex collaborative business process needs. As part of Vignette, the Intraspect 5 platform will continue to be sold, supported and enhanced as well as offered in an integrated suite. Vignette also will integrate Intraspect technology with its content management and portal solutions. www.intraspect.com. www.vignette.com
NextPage Inc. announced the launch of NXT 4, a publishing suite for publishers and corporations to secure and deliver information on the Internet, to corporate intranets and on CD/DVD. New NXT 4 is designed for commercial publishers that provide content on the Web or through other electronic media, and for publishers of corporate reference libraries that deliver information critical for decision making to employees and clients. New license management features in NXT 4 allow publishers to apply secure license rights to content delivered on CD and to corporate intranets. Corporations that need to deliver business-critical information to end users, such as auditors, insurance underwriters or other frontline service professionals, can use NXT 4 to reduce risk of noncompliance with features such as a user interface designed for researchers, incremental updates and content networking with other offices and commercial publishers. Corporations can use NXT 4 in applications such as auditor’s reference libraries, help desk knowledgebases and electronic policy and procedure manuals. NXT 4 is scheduled to ship Sept. 30, 2003. www.nextpage.com
Percussion Software announced that it has chosen Oracle Application Server 10g as a strategic platform for its Rhythmyx 5 ECM system. The combination of Rhythmyx 5 and Oracle Application Server 10g will addresses enterprises’ need for flexible content management solutions that facilitate content reuse across multiple delivery channels, including Web sites, enterprise portals and mission-critical Internet and other enterprise applications. www.percussion.com
Xythos Software announced that its WebFile Client will support Oracle Application Server 10g, a middleware offering that simplifies the management of applications running in a grid computing environment. Together, the products help simplify the process of publishing and managing any type of content by leveraging WebDAV and exposing the portal content management features of Oracle Application Server 10g directly within the Windows Explorer desktop environment. Users can edit and publish content and associated metadata, version files, and set access controls directly from their preferred desktop applications, helping to simplify the publishing process. In addition, the WebFile Client also introduces offline file synchronization. The WebFile Client for Oracle Application Server 10g is expected to be commercially available beginning in October 2003.
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