Interwoven, Inc. (Nasdaq: IWOV) and SDL International (London Stock Exchange: SDL) announced that they have entered into a partnership to deliver a joint solution for global customer experience management. Powered by a combination of software, process management, and best practices, the solution enables multinational companies to increase their customers’ loyalty and satisfaction in markets around the world. Interwoven and SDL aim to empower enterprises to provide an optimal customer experience worldwide by unifying companies’ global information lifecycles, from authoring to content management to localization to publishing. Enterprises can deliver global content efficiently and responsively through the integration of Interwoven content management, content intelligence, digital asset management, and multi-channel publishing capabilities with SDL translation management, authoring assistance, and language services. Additionally, approved messaging and content is made available across multiple languages and channels, enabling simultaneous product and campaign launches on a global scale. The Interwoven-SDL solution for global customer experience management is available now. http://www.sdl.com,
Category: Content management & strategy (Page 208 of 483)
This category includes editorial and news blog posts related to content management and content strategy. For older, long form reports, papers, and research on these topics see our Resources page.
Content management is a broad topic that refers to the management of unstructured or semi-structured content as a standalone system or a component of another system. Varieties of content management systems (CMS) include: web content management (WCM), enterprise content management (ECM), component content management (CCM), and digital asset management (DAM) systems. Content management systems are also now widely marketed as Digital Experience Management (DEM or DXM, DXP), and Customer Experience Management (CEM or CXM) systems or platforms, and may include additional marketing technology functions.
Content strategy topics include information architecture, content and information models, content globalization, and localization.
For some historical perspective see:
https://gilbane.com/gilbane-report-vol-8-num-8-what-is-content-management/
The Conference on Enterprise DRM at Gilbane San Francisco is the first event devoted exclusively to DRM for corporate applications. The conference, chaired by Bill Rosenblatt of DRM Watch, will be a unique opportunity to explore DRM technologies and how they apply to a wide variety of business environments and technology architectures; several vendors will be on hand to demo their solutions. The program will include several case studies of Enterprise DRM deployments in such applications as financial services, human resources, high-tech manufacturing, and distance learning. The program will also feature leading analysts, including Rosenblatt, Jarad Carleton of Frost & Sullivan, and Trent Henry of Burton Group who will present a framework for analyzing Enterprise DRM solutions. Executives from Enterprise DRM vendors, including Adobe, Cloakware, EMC/Authentica, Essential Security Software, Fasoo.com, Intelligent Wave, Liquid Machines, SealedMedia, and WorkShare will offer insights into technology and the market. The conference will feature panel discussions on technology issues such as Enterprise DRM for mobile devices, secure inter-enterprise collaboration, and integration of Enterprise DRM with content management. DRM Watch and Gilbane readers can get a special $100 discount off the eDRM conference price of $495 by registering online with discount code “drmwatch”.
Hot Banana Software Inc. announced the availability of Hot Banana Version 5.4. The upgrade is focused on new Web Content Management functionality and the further integration of multiple eMarketing modules to help give marketing users a single platform from which to manage their Web site content and eMarketing campaigns. Administrators can now assign and manage tasks to groups of users to specific sections of the Web site, and the workflow can now be configured and managed more closely to the organizations’ business processes. Agencies and organizations managing multiple Web sites are able to apply and manage multiple design templates across multiple Web properties. The Digital Asset Manager can be opened in either a file or thumbnail viewer, this combined with enhanced file folder and sub-directory management of digital assets now offers a more simplistic Digital Asset Management process for non-technical users. Additionally, multiple assets can be mass uploaded and advanced search can be conducted on all assets. All aspects of Landing Page creation and management are now looked after by Hot Banana. Landing Pages have built-in lead tracking from multiple lead sources (search engines, affiliates, email campaigns etc.), A/B testing with click and conversion stats, multi-step form builder for conversion best practices, Web analytics, scenarios, report integration, and design template management. eMarketing campaigns can now capture Landing Page form data and passing it directly into salesforce.com. Data from multiple sources can be passed directly to a Web page to auto-populate and personalize Landing Page forms so personal information can be delivered to unique Web page visitors. Hot Banana now has a complete event registration process available. The event management process includes, custom event landing page, multi-step registration form builder, email confirmation, registrant database, attendee name labels, email event reminders, billing, invoicing, and management reporting. Hot Banana Version 5.4 is available immediately as licensed software, or as a Service (SaaS) solution.
ABREVITY, Inc. announced availability of its FileData Classifier Information Value Management (IVM) solution. At $1497 for the first three terabytes and $995 per terabyte thereafter, FileData Classifier is a solution in the Information Classification and Management (ICM) space suitable for Small to Medium Businesses (SMB) or Small to Medium Enterprises (SME). Leveraging ABREVITY’s SLICEbase metadata database engine, FileData Classifier is not built on or require the use of a relational database. This provides for a rich feature set that includes user-selectable metadata parsing, Boolean file query (search) and ABREVITY’s exclusive Drag2Tag file tagging for data classification. The later feature allows users to query based on granular file attributes, such as specific file or directory words combined with file types, dates, creators, etc., and then simply drag selected files into one or more category “tags” such as Critical, Compliant, Legal, Tier One, etc. New categories and tags can be created. An upgrade option “sees inside” common file types such as Microsoft Office and Adobe PDF files, and extracts parsed file content such as social security numbers, etc. FileData Classifier software runs on standard Windows PCs or severs and supports Windows (CIFS) network or desktop storage systems. The software manages up three terabytes of data per single dataset. Users can also upgrade to ABREVITY’s FileData Manager software which offers features such as UNIX (NFS) scanning, more than three terabytes of federated data management and file content extraction for laboratory instrument files, 200+ common file types or email.
Coveo Solutions Inc. announced general availability of Coveo Enterprise Search (CES) 4.0 for secure, unified search across all documents and multimedia content located in file systems, databases, enterprise applications, email servers, intranets and Web sites. Coveo Enterprise Search for SharePoint (CESS) 4.0, a version seamlessly integrated with Microsoft SharePoint is also available. CESS 4.0 allows SharePoint customers to securely find information inside of SharePoint, as well as content in repositories in the corporate network. This latest version of Coveo’s search solution offers new capabilities including: Improved user interface supporting faceted search, saved queries and an interface editor; The ability to securely search across Lotus Notes, Novell Netware, sound, image, and video files; An open crawler API to index virtually any data source; The ability to scale to more than 100 million documents with load-balancing and distributed indexing across multiple servers; Personalized rating that enhances relevancy via user behavior tracking; Collaborative ranking that enhances relevancy by applying personalized rating through groups of related individuals; Chinese (traditional and simplified), Japanese and Korean language support; Richer real-time analysis and comprehensive reporting for administrators; and 10-25% faster query and indexing performance over the previous release. Coveo Enterprise Search 4.0 installs with “out-of-the box” document level security, and delivers transparent integration with permissions on Windows file system, SharePoint and Microsoft Exchange.
Axaio Software, Callas software’s sister company unveiled MadeToCompare, a new solution for the collation and comparison of texts and
versions in Adobe InCopy CS and CS2. The product is intended in particular to be integrated with Adobe InCopy-based editing systems such as Softcare K4. The Plug-In analyzes different versions of open InCopy documents and then presents all text-related discrepancies in a dynamically-generated HTML document. MadeToCompare identifies words which are missing or have been changed, spaces which have been added or deleted, or paragraphs and line breaks which have been displaced. The results from the searched documents are contrasted using the browser, and all differences are pinpointed with the help of punctuation marks. MadeToCompare lends itself to integration with InDesign and InCopy-based editing systems; a connection to Softcare K4 has already been developed; versions for other editorial systems will be available shortly. The Plug-In runs both on Mac OS X and Windows 2000/XP. A single-user license costs 990 EURO. Demo versions can be
downloaded for free at http://www.axaio.com
CM Pros has announced the final program for their Spring Summit, which is co-located with our Spring conference in San Francisco this month. Attending both events will really get you up-to-date on what others are doing with content management technology these days. There is lots of great content including keynotes from Bill Trippe, Ann Rockley, and James Robertson. From the CM Pros site:
“As awareness of the value of the customer experience increases, so too does the recognition of content — and content management. With our theme of “Content Management and the Customer Experience” the Summit, which spans two half-days, will address the importance of effective content management in the customer experience context. View additional program detail, including presentation abstracts.”
Managing Editor Inc. (MEI) announced the immediate availability of K4 Publishing System version 5.6. The latest version of this editorial system accelerates the production process for publishing workflows using Adobe InDesign and Adobe InCopy by adding built-in integration with Adobe InDesign Server. The release also improves interoperability with other systems and incorporates new features. With its multilevel security controls and customization options, K4 supports a transparent and fast production workflow for individual workgroups or entire publishing enterprises. InDesign Server integration provides K4 5.6 with a layout rendering engine that speeds up the process of checking in items and enables the system to offer PDF previews of every page for saving, commenting and printing. Every standard K4 Publishing System comes bundled with Adobe InDesign Server CS2, designed specifically to enable tasks like background generation of page proofs for viewing over the Web. Customizable change controls allow administrators to disable editing functions in InDesign or InCopy by category of user. This new feature prevents for accidental document modifications or user errors. K4 also features an optional new Revision Manager plug-in to allow users to compare the differences between versions of InCopy files and easily keep track of revisions. K4 DropFolders offers automated batch check-in of images, ads, text files or any other type of content and metadata into K4 from pre-defined directories that can be fed from an asset management system or content repository. K4’s new Caption&Credit feature can capture caption and credit information for images as metadata, logically link this data to the image on the InDesign page, and dynamically create caption and credit frames on the page based on publication-defined parameters. All information is automatically adjusted if the image frame is moved or resized, speeding page layout and reducing errors. After an issue is closed out, a list of placed images, with their caption and credit metadata, can be exported for statistical purposes. K4 5.6 also includes updated K4 XML-Exporter version 1.2, which can automatically provide publication data as XML to feed archiving and Web publishing solutions and generate all the metadata on images, text and other objects in the issue. K4 version 5.6 and XML-Exporter version 1.2 are available from MEI and its distribution partners. All K4 customers are eligible to receive a free upgrade to version 5.6 and can purchase or upgrade XML-Exporter version 1.2 as an option. http://www.maned.com
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