Google announced new features for the Google Search Appliance that give enterprise customers the ability to customize search results for their individual corporate environments. The Google Search Appliance now also offers improved integration with Google services as well as additional content sources. New features include Results Hit Clustering and Source Biasing. Results Hit Clustering are groups of dynamically formed sub-categories based on the results of each search query. These clusters appear at the top of search results and help searchers refine their queries from possible ambiguous terms. For example, if an employee searches for “customer” on the company network, a set of categories could appear at the top of the results with groups of topics such as “customer support” or “customer contacts” to help guide the search. Administrators can customize the location and appearance of Results Hit Clustering within search results. Source Biasing enables administrators to assign various weights to search results on their corporate network, based on source or type of content. For instance, if a company has multiple Documentum servers, the site administrator can strengthen the content from the one primary Documentum server. The same is true for types of content. If a financial services corporation values content in .pdf form more than content in a word processing document, administrators can use Source Biasing to increase the weight of .pdfs in the search results. A menu-driven interface allows weak or strong increases or decreases, and requires no complex coding or scripting. The new version of the Google Search Appliance also adds improved integration with Google Sitemaps export (for simpler export of information about web pages available for crawling), as well as open source connectors for indexing content in SharePoint 2003 and SharePoint 2007. http://www.google.com/enterprise/gsa/
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Welcome to the Gilbane Group’s new Blog on the Publishing Industry. Our team of Analyst/Consultants will be offering their thoughts a variety of topics including:
- Opportunities and Challenges presented by new technology and media options
- Key new technologies to watch in the coming year
- Case studies demonstrating current best practices
- News and commentary about Publishing Companies and their technology partners
Think of this Blog as a perpetual iteration of the Publishing Track at our Gilbane Conferences. To that end, we welcome your questions and encourage your comments…
At this year’s fall conference, the CEO of Art Plus Technology—Elizabeth Gooding—gave an excellent presentation concerning her firm’s approach to providing the customers of financial firms with improved statements and communications. She and her clients set very tough targets. The statements must be highly individualized, be attractive in both electronic and print formats, be produced in a timely fashion, and of course, cost less to produce. In meeting these goals, Elizabeth and her team found ways to break down long established practices that had become limiting factors in improving the delivery of information to customers.
What does this have to do with publishers in general? Most publishing enterprises have their own long established practices that have made them very successful through the years. We think that the publishers who will gain market share in the next decade are those who are most willing to re-examine those practices to enable new product offerings that will appeal to the demands of today’s customers. Over the next week or so, we’ll look at some examples of different strategies and tactics.
Recommind announced the next generation of its MindServer platform, featuring new eDiscovery functionality that enables enterprises to locate electronically stored information (ESI) that must be preserved for ongoing or anticipated litigation. In addition, MindServer 5.0 makes it easier for OEM partners and independent software vendors to embed MindServer enterprise search and categorization capabilities within their products and provide customers with richer capabilities for searching and managing critical information. MindServer 5.0 is able to find, within the enterprise, potentially relevant and responsive information that must be preserved as part of a litigation hold, a requirement of any legal proceeding. In many enterprise environments, the MindServer platform itself can lock down any document or other piece of information returned in a search query. Otherwise, MindServer 5.0 is able to pass the result set from any query to a separate application, such as a content management system or database, for immediate litigation hold lock-down. In addition, only MindServer 5.0 supports multi-selection filters within the user interface, a prerequisite for the highly comprehensive and detailed searches needed for effective litigation hold. The platform’s improved APIs enable knowledge and content management, email archiving, and eDiscovery system vendors to incorporate Recommind’s enterprise search functionality into their products. MindServer 5.0 also incorporates improvements to search relevancy and ease of use, delivers faster query performance, simplifies integration with Microsoft SharePoint Portal and other existing systems, and provides enhanced reporting capabilities. Recommind MindServer 5.0 is available immediately. http://www.recommind.com
A quick reminder to submit your speaking proposals before tomorrow’s deadline. We do take proposals after the deadlines but the opportunities dwindle rapidly. For details on how to submit a proposal see: https://gilbane.com/speaker_guidelines.html. Email proposals to speaking@gilbane.com.
Gilbane San Francisco – http://gilbanesf.com/, April 10-12, 2007, Palace Hotel.
Call for Papers Deadline: January 3rd, 2007
The Gilbane Group announced today that they have launched a new research and consulting practice covering Enterprise Search technologies and applications. The new practice is lead by industry veteran and expert Lynda Moulton. The new practice complements existing Gilbane Group consulting services that cover a broad range of content technologies, as well as the Gilbane Group’s Publishing Technology and Strategy consulting practice. While the Gilbane Group has covered enterprise search technologies since 1993, today’s demand from a broad range of organizations for solid information and guidance needs to be met with a highly focused dedicated effort. The Enterprise Search practice is supported by a new blog devoted to the topic as well as the Enterprise Search track at Gilbane conferences. The Enterprise Search blog went live on January 1 with an introductory entry by Lead Analyst Lynda Moulton. See all Lynda’s posts here. Lynda’s posts as well as other posts and news on the topic can be found under our Enterprise Search & search technology category.
Nominations for candidates for several seats on the Board of Directors of Content Management Professionals are now open. CM Pros members in good standing can nominate themselves or other members to run for election as directors of the organization. The nominations period closes on January 19. Voting begins on January 24 and ends on February 5. Directors elected by their peers will serve two-year terms from February 2007 through January 2009.
Please see the elections pages on the CM Pros website for details and instructions on nominating candidates.
Exalead announced an OEM agreement with Messaging Architects, a specialist in Risk Management software and services for enterprise e-mail systems. Under the terms of the agreement, Messaging Architects will integrate the unified, secure exalead one:search platform into its enterprise-class GWArchive 3.5 solution, which is designed to help organizations address the challenges of e-mail retention, regulatory compliance, storage and retrieval. By embedding exalead one:search technology into GWArchive, customers will be able to retrieve archived e-mails through a unified user interface. GWArchive, which is designed for Novell Groupwise Collaboration software users, offers enterprise-class storage management, policy-based retention, full information lifecycle management for e-mail and long-term data portability. The exalead one:search platform complies with an organization’s existing security policy to prevent e-mail messages from being viewed or retrieved by employees without permission. Further, exalead one:search offers several advanced search capabilities that allows users to find relevant information quickly, even if they do not know its exact location or the content within the e-mail. Users can narrow or broaden the search for a particular e-mail message based on keywords, date range, author and recipient, whether it had an attachment, or based on the text within an attachment, among other parameters. Exalead also offers a fuzzy matching capability that allows users to search phonetically. http://www.messagingarchitects.com/, http://exalead.com/
We launched a new consulting practice and blog yesterday to focus on Enterprise Search. I am thrilled to have Lynda Moulton join us to be the Lead Analyst of the practice. Lynda has a long and deep experience as an expert on research technologies as a software developer, entrepreneur, and consultant. We’ve been getting more calls for help about enterprise search over the past year, as well as increased interest in our Enterprise Search track at our conferences – the topic cried out for a dedicated focus. Visit our new Enterprise Search blog at https://gilbane.com/author/lynda-moulton/, and let Lynda know what questions you have about search technology and its enterprise application.
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