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Interwoven Announces Availability of Interwoven Optimost in Asia-Pacific

Interwoven, Inc, announced that it is now offering the recently acquired Optimost real-time multivariable testing and Website optimization capabilities to the Asia-Pacific (APAC) region. The Interwoven Optimost Website optimization solution allows online marketers to get more from their existing customer acquisition and Website investments by maximizing online conversion rates. The solution identifies the most compelling combination of Web content and design by exposing different combinations of online content elements to different visitors and then measuring visitors’ actions. As part of this announcement, Interwoven also will be growing its network of Interwoven Optimost service specialists, and will be expanding its Interwoven Optimost certification process to APAC interactive marketing firms. http://www.interwoven.com/

Zimbra Expands Mobile E-mail Availability to All Java-enabled Devices

Zimbra, a Yahoo! (Nasdaq:YHOO) company, announced the availability of its ZimbraME (Java Mobile Edition) client and source code for businesses. Users of any Java-enabled mobile phone will have access to a complete collaboration solution. The ZimbraME client provides Zimbra Collaboration Suite (ZCS) Open Source and Network Edition users worldwide with free access to the Zimbra experience with e-mail and calendar on mass-market Java-enabled mobile phones. This extends Zimbra’s reach of services to a broade range of devices available. ZimbraME is an over the air downloadable Java-based application for mobile devices that allows ZCS users to access their mail, contacts and calendars. It retains the search capability found in the Zimbra AJAX client. ZimbraME source code is available to the Zimbra community for feedback and enhancement, as well as to implement ZimbraME on the devices of their choice. Mobile devices supporting ZimbraME include the BlackBerry 8800 and 8820 series; the Motorola RAZR2; Nokia E61 and N73 handsets; the Sony-Ericsson W950i handset; and the Samsung SGH-E900 handset, adding to Zimbra’s support for wireless platforms that includes Symbian, Windows Mobile, Palm and iPhone. Additionally, Zimbra supports native sync to BlackBerry handsets via the BlackBerry Enterprise Server. The ZCS 5.0 Open Source Edition is free. The commercially supported ZCS 5.0 Network Edition is available for a 60-day free trial on the Zimbra website. http://www.zimbra.com

W3C Publishes “XQuery Scripting Extension 1.0” and Use Cases Draft

The World WIde Web Consortium XML Query Working Group has published two First Public Working Drafts: “XQuery Scripting Extension 1.0” and “XQuery Scripting Extension 1.0 Use Cases.” The former defines an extension to XQuery 1.0 and XQuery Update facility. Expressions can be evaluated in a specific order, with later expressions seeing the effects of the expressions that came before them. This specification introduces the concept of a block with local variable declarations, as well as several new kinds of expressions, including assignment, while, continue, break, and exit expressions. The latter specification includes the usage scenarios that motivate the changes in the former. http://www.w3.org/TR/2008/WD-xquery-sx-10-20080328/. Also see https://gilbane.com/2008/03/first_public_working_draft_of/

SDL Announces Global Authoring Management System

SDL announced the release of SDL Global Authoring Management System, a global authoring system based on SDL AuthorAssistant. The system is used to help companies to improve brand consistency, increase the efficiency of their global authoring process and reduce time-to-market for global content. Through its centralized system which checks against corporate assets, SDL Global Authoring Management System (SDL Global AMS) enables enterprise-wide consistency of terminology, style and linguistic best practices, as well as maximizing the reuse of previously written content. The upgraded system is now tightly linked with SDL’s automated translation technology, allowing authors to create content that is better prepared for automated translation. The post-processing required from automated translation is then significantly reduced. Other enhancements in SDL Global Authoring Management System include sophisticated linguistic and grammatical enhancements, enhanced collaboration throughout the content lifecycle, and centralized access for enterprise-wide configuration and profile management. For more information on SDL Global Authoring Management System visit http://www.sdl.com

MadCap Software Unveils Roadmap for Native XML Family of Documentation and Content Authoring Products

MadCap Software unveiled its roadmap for a complete, native XML software family designed to solve all of a company’s documentation and authoring demands. The MadCap family will include five new products– MadCap Blaze, MadCap Press, MadCap Team Server, MadCap X-Edit, and MadCap X-Edit Express, as well as enhanced versions of MadCap Analyzer, MadCap Flare, MadCap Lingo and MadCap Mimic. The integrated MadCap family will provide companies with a solution for developing and delivering content in print, online and on the Web in their language of choice. The entire MadCap product family is based on a common native XML architecture to provide a complete workflow solution, from authoring and multimedia creation; to collaboration, reporting and analysis; to translation and localization. The MadCap family features twelve integrated products for content development and delivery, collaboration, and localization. The solutions are based on the same XML architecture with Unicode support that drives MadCap’s main product, Flare, a native XML multi-channel, single-source content authoring solution. All products also utilize MadCap’s XML user interface, which enables users to take advantage of XML without writing code. The beta version of Blaze is now available as a free 30-day trial release, which can be downloaded at http://www.madcapsoftware.com/

IBM Labs Announces ProAct, Text Analytics for Call Centers

Researchers at IBM’s India Research Laboratory have developed software technology that uses sophisticated math algorithms to extract and deliver business insights hidden within the information gathered by companies during customer service calls and other interactions. The new business intelligence technology, called ProAct, is a text analytics tool, which automates previously manual analysis and evaluation of customer service calls and provides insight to help companies assess and improve their performance. ProAct provides an integrated analysis of structured information such as agent and product databases and unstructured data such as email, call logs, call transcription to identify reason for dissatisfaction, agent performance issues and typical product problems. Based on the Unstructured Information Management Analysis (UIMA) framework that IBM contributed to the open source Apache Software Foundation in 2006, the ProAct technology was initially developed as a service engagement. Now the new algorithms are being packaged in software and deployed in many IBM call center customers around the world. UIMA is an open source software framework that helps organizations build new analysis technologies that help organizations gain more insight from their unstructured information by discovering relationships, identifying patterns, and predicting outcomes. IBM uses UIMA to enable text analysis, extraction and concept search capabilities in other parts of its portfolio of enterprise search software products, including OmniFind Enterprise Edition, OmniFind Analytics Edition, and OmniFind Yahoo! Edition. http://www.research.ibm.com/irl/

Adobe Mobile Products to Ship with Windows Mobile Phones

Adobe Systems Incorporated announced that Microsoft has licensed Adobe Flash Lite software, Adobe’s Flash Player runtime specifically designed for mobile devices, to enable web browsing of Flash Player compatible content within the Internet Explorer Mobile browser in future versions of Microsoft Windows Mobile phones. Microsoft has also licensed Adobe Reader LE software for viewing Adobe Portable Document Format (PDF) documents including email attachments and web content. Both Adobe products will be made available to Original Equipment Manufacturers (OEMs) worldwide, who license Windows Mobile software. Adobe Flash Lite and Reader LE availability for Windows Mobile phones will be confirmed later. http://www.adobe.com

W3C Invites Implementations of XQuery Update Facility 1.0

The XML Query Working Group has published the Candidate Recommendation of “XQuery Update Facility 1.0.” This document defines an update facility that extends the “XML Query language, XQuery.” The XQuery Update Facility provides expressions that can be used to make persistent changes (including node insertion, deletion, modification, and creation) to instances of the XQuery 1.0 and XPath 2.0 Data Model. The Working Group also published two additional documents that will become Working Group notes– ” XQuery Update Facility 1.0 Requirements” and “XQuery Update Facility 1.0 Use Cases.” http://www.w3.org/XML/Query/

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