Curated for content, computing, and digital experience professionals

Author: Frank Gilbane (Page 44 of 73)

Planning your agenda for the upcoming Gilbane conference

We are very pleased to have Jeremiah Owyang and Daniel W. Rasmus in our opening keynote session this year as we announced yesterday. Both have been very popular with our audiences is the past: Jeremiah, on last year’s analyst panel in San Francisco, and Dan as an opening keynote a few years ago in Paris at our (since sold) Documation event. If you can join us this year in SF you won’t want to miss them 8:30-10:00am, Wednesday, May 19th.

The conference program is mostly complete with just a few more speaker confirmations to go, so you can start planning your agenda anytime. The conference program tracks this year are largely role based, rather than technology based. This is a result of input from our attendees, as well as from our exhibitors. In both cases, this is a reflection of the ubiquity and maturity of many web and content technologies – attendees want to know which of these apply to their own specific requirements, and vendors continue to specialize to differentiate themselves in a very crowded market. One result, of our approach is that technology topics can be sprinkled across mutiple tracks – social software, for example. In order to build a relevant customized agenda, you will want to read about all of the conference sessions, but here is some role-based advice to get you started quickly:

If you are in marketing, or responsible for a public website, start with the Customers & Engagement track, and then fill in with sessions from the Content Technology and Content Publishing tracks.

If you are an Information Manager, Knowledge Manager, line of business manager or Project Manager, start with the Collaboration & Colleagues track and then fill in with sessions from the Customers & Engagement, Content Technology and Content Publishing tracks.

If you are a Technologist or in IT, focus on the Content Technology track, and then add sessions from the other three tracks to see what your customers are trying to accomplish with the technology.

If you’re in corporate or commercial publishing, check out the Publishing track and build a program around the Content Technology and Customers & Engagement track.

And don’t forget the in-depth conference workshops.

Content Globalization: Hot Topics at Gilbane San Francisco

We’re featuring multlingual content strategies, practices, and technologies in four sessions on the San Franciso program:

  • Reaching Global Audiences: Case Studies in Multilingual Multisite Web Content Management
  • Breaking Out of the Silo: Improving Global Content Value Chains by Collaborating Across Departments
  • Content Metrics: Tools for Measuring ROI in Global Content Infrastructures
  • Eliminating the Multilingual Multiplier: Addressing the Cost of Producing Formatted Content in Multiple Languages

These topics are among the hot spots on Gilbane’s 2010 Content Globalization Heat Map, which identifies a set of key investments that companies can make today to advance their content globalization practices and overcome language afterthought syndrome. (See this presentation for more information on these concepts.)

We’re in the process of populating the sessions with top-notch speakers. Check the Gilbane San Francisco conference site for updates. Twitter is #gilbanesf.

Conference topics for Gilbane San Francisco – Updated

Though we are still catching our breath from the Boston conference and the holidays, it is time to get moving on our annual San Francisco conference, which the 3rd week of May this year. The conference site is http://gilbanesf.com, is still mostly populated with 2009 information, but will be updated this week with a new site design and current information. Content from the 2009 event is at http://gilbanesf.com/09/ will be moved to a subdirectory and continue to be available.

In the meantime, The description below is taken from the draft site and will give you a good idea of the topics we’ll be covering. If you are interested in submitting a speaking proposal, remember that the deadline for submissions is January 18. See https://gilbane.com/speaker-guidelines/.

Oh, and the Twitter handle is http://twitter.com/gilbanesf and the hashtag we’ll be using is #gilbanesf.

Gilbane San Francisco 2010
Web, content, and collaboration technology have reached a new level of maturity. This is true in terms of technology, but more importantly, it is true in terms of what businesses expect to be able to do with these tools. Web and enterprise content management permeate every aspect of an organization. Public facing internet sites are the front door to an organizations’ products and services, and where customers, partners and investors engage with the corporate brand and develop perceptions. Internal websites, whether in the form of intranets, blogs, wikis, or portals, provide knowledge workers increasingly efficient ways to collaborate and share knowledge. Customer and internal-facing applications share requirements that call for a number of enterprise content, publishing and infrastructure technologies, such as multi-lingual, social media, search, and integration software.

Gilbane San Francisco is organized into four tracks so that whether you are responsible for marketing, IT, a business unit, or an internal function, you will be able to easily navigate among the conference sessions. If you are responsible for customer-facing business activities start with the Customers & Engagement track, and then add appropriate sessions from the Content Technology & Content Publishing tracks. If your role is focused on internal collaboration, knowledge sharing or support activities, start with the Colleagues & Collaboration track, and supplement it with sessions from the technology & publishing tracks.

Track 1: Customers & Engagement
Corporate websites are now the most important public face of an organization, and the best way to grow, and communicate with, a broader customer base. Successful sales and marketing now requires Web sites that can reach a global audience, a mobile audience, and an audience familiar with social media and used to richer media. Websites also need to be findable, accessible, engaging, real-time & responsive, and have accurate and timely information that is synchronized with other channels. This is a tall order, but it is what your customers expect, and what companies are building.

Attendees:
For anyone responsible for marketing, business, or technical aspects of public facing websites, including, sales & marketing, digital marketing, brand managers, business units with P&L, Web strategists, IT, Web managers, business managers, digital media, e-commerce managers, content managers and strategists.

Topics:

Web content management, analytics, web design and UI, social media, rich media, global reach, multilingual practices, personalization, information architecture, designing for mobile, e-commerce, search engine optimization.

Track 2: Colleagues & Collaboration
Well-designed internal websites for collaboration on projects or operational activities, whether in the form of intranets, portals, blogs, or wikis are critical for supporting modern corporate missions. Social software has reignited interest in enhancing employee collaboration and knowledge sharing, and the right use of social software, alone or combined with an intranet or portal, is a competitive requirement. Employees already use it, and expect it, and can be much more productive with it. While some business use-cases are obvious, companies are a long way from having enough experience to know how best to integrate and deploy different types of social software to best support business requirements.

Attendees:
For anyone responsible for internal websites, portals, collaboration & knowledge sharing activities, including, knowledge managers, product managers, project managers, IT, and content managers.

Topics:
Collaborative authoring, intranets, knowledge management, search, wikis, micro-blogging and blogging, managing social and user-generated content, integrating social software into enterprise applications, SharePoint, portals, social software platforms, enterprise 2.0 strategies.

Track 3: Content Technology
There are many different technologies involved in building web and enterprise content applications. Some of them are simple and some complex, some are open source and some are commercial, some are available via license, some as a service, some are ready for prime time, some aren’t, and some might be ready, but are controversial.

Attendees:
For those who are either responsible for technology decisions, or those who need to keep up-to-speed with the latest technology for enterprise content applications of all types, including, central IT, departmental IT, strategists, and managers who need to know what’s possible and what’s coming.

Topics:
Multi-lingual technologies and applications, XML, standards, integration, content migration, mobile, search, open source, SaaS, semantic technologies, social software, SharePoint, XBRL, and relevant consumer technologies.

Track 4: Content Publishing
Multi-channel publishing
has been a goal of many organizations for years, but it is now more important than ever – and not that much easier. In addition to more traditional print and web channels, smartphones, e-book readers, other mobile devices, and even “in-product” displays need to be considered. In addition to more channels, there are more media types to manage. Dynamic publishing is a key business requirement for both single and multi-channel delivery.

Attendees:
For those responsible for content creation, management, and multi-channel/multi-lingual publishing, IT and others that need to learn about publishing technology because of new multi-channel demands, including corporate or commercial publishers, content managers, digital asset managers, documentation managers, and information architects.

Topics:
Multi-channel publishing, multi-lingual publishing, e-books, tablets, mobile, digital rights, digital asset management, documentation, structured content, XML, dynamic publishing, and publishing business models.

What’s Happening at Gilbane Boston

We’ve been providing regular updates on Gilbane Boston over on our dedicated announcements and press release blog, as well as on Twitter, but since not everybody subscribes to either of those, here is a quick summary for both conference attendees and technology exhibit visitors, with links.

Open to all:

Conference options:

Follow the conference Twitter stream. The main hashtag is #gilbaneboston, but others will emerge from the attendees as #futurewcm has. You can join (dm @gilbaneboston) or follow the list of twitterers at Gilbane Boston.

There is also a list of Google “Wavers” at the conference to follow.

Hope to see you there.

SharePoint 2010 – The Big Story

I spent a couple of days at the SharePoint conference two weeks ago with about 8000 others. Many attendees were customers, but the majority seemed to be Microsoft partners. It would be difficult to overstate the enthusiasm of the attendees. The partners especially, since they make their living off SharePoint. There has been a lot of useful reporting and commentary on the conference and what was announced as part of SharePoint 2010, which you can find on the web, #spc09 is also still active on Twitter, and videos of the keynotes are still available at: http://www.mssharepointconference.com.

As the conference program and commentary illustrate, SharePoint 2010 is a major release in terms of functionality. But the messaging surrounding the release provides some important insights into Microsoft’s strategy. Those of you who were at Gilbane San Francisco last June got an early taste of Microsoft’s plans to push beyond the firewall with SharePoint – and that is the big story. It is big because it is a way for Microsoft to accelerate an already rapidly growing SharePoint business. It is big for a large number of enterprises (as well as the SharePoint developer/partner ecosystem) because it is a way for them to leverage some of their existing investment in SharePoint for building competitively critical internet applications – leverage in expertise, financial investment, and data.

The numbers are telling. According to an IDC report Microsoft Office and SharePoint Traction: An Updated Look at Customer Adoption and Future Plans, IDC # 220237, October 2009, of “262 American corporate IT users, just 8% of respondents said they were using SharePoint for their Web sites, compared to 36% using it for internal portals and 51% using it for collaborative team sites.” (the report isn’t free, but ComputerWorld published some of the numbers).

Can Microsoft increase the use of SharePoint for Web sites from 8% to 36% or 51% or more? Whether they can or not, it is too big an opportunity for them to ignore, and you can expect the market for web applications like content management to look a little different as a result. Of course SharePoint won’t be the right solution for every web application, but Microsoft needs scale, not feature or market niche dominance.

There are more pieces to this, especially integration with Office 2010, which will have a major impact on the scale of penetration. We’ll look at that issue in another post.

You can see why SharePoint is a major topic at Gilbane Boston this year. Join us next month to continue the discussion and learn more.

SharePoint 2010 – Get the Full Story

With the upcoming release of SharePoint 2010 “The business collaboration platform for the Enterprise and the Web”, Microsoft is hoping to accelerate the already dramatic growth of SharePoint. The SharePoint partner ecosystem is clearly excited, and even sceptics agree it is a major release. But how do you decide whether SharePoint is right for you, or which parts of SharePoint could meet your needs, either on their own or in conjunction with other enterprise applications? Should you use it for collaboration? for search? and what about web content management – a major focus of SharePoint 2010?

With SharePoint 2010 just entering public beta and scheduled for release in the first half of the year, it is time to make sure you know what its capabilities are so you can make informed near term or strategic decisions. And, you need to get the full story, and the way to do this is to see it for yourself, and talk to sceptics, evangelists, and people already using it for applications similar to yours.

Whether you are attending the full conference or just visiting the technology demonstrations at Gilbane Boston, you will be able to learn what you need to know. Get the full story on SharePoint 2010 for content management at Gilbane Boston:

Join the Keynote Conversation at Gilbane Boston via our blog or Twitter

We hope to see many of you at our opening keynote panel at Gilbane Boston (December 2, 8:30 – 10:00am at the Westin Copley), but whether you are there physically or not, you can participate by asking questions in advance. K1. Opening Keynote Panel – A Conversation About Content, Collaboration & Customers includes:

Moderator: Frank Gilbane, CEO Gilbane Group
Panelists:
Susan Parker, Director, Mass.gov, Commonwealth of Massachusetts
Michael Edson, Director, Web and New Media Strategy, Office of the CIO, Smithsonian Institution
Luuk de Jager, Senior Director, B2C Organizational Empowerment, Central Marketing Office Online, Philips Consumer Lifestyle

See the complete description of the panel at: http://gilbaneboston.com/conference_program.html#K1

Four ways to ask questions:

  1. email questions to questions@gilbaneboston.com – be sure to identify which session the question is for
  2. include questions as a comment on this blog post
  3. Tweet your questions using the conference and session hash tags (see below)
  4. DM your question to http://twitter.com/gilbaneboston

A note on hash tags:

#gilbaneboston is the event hash tag. For individual sessions we’ll use the session codes listed with the session descriptions, for example #k1 for K1. Opening Keynote Panel – A Conversation About Content, Collaboration & Customers. For sessions with multiple codes, simply use the first, so for W9/E13/I7. Open Source CMS Powwow use #w9. For Pre-conference workshops use the workshop codes. For example for worksop A: How to Select a Web Content Management System use #a.

Ask away!

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