The question is from Charlie Wood’s entry where he references a couple of reports by James Governor on Traction beating Lotus out at a European pharmaceutical organization, and Movable Type beating Lotus out at Alcatel. There is a free case study written by Suw Charman for the former on her blog.
Socialtext also has some increasingly interesting enterprise apps at e.g., Dresdner Kleinwort Wasserstein and Nokia, and has recent investment and a new board member from SAP.
We’ll be looking at some more detail on exactly what organizations like these are doing with blog and wiki tools in a follow-on report to Lauren’s earlier article, so let us know of any interesting case studies.
In answer to Charlie’s question, I would say ‘yes’ to collaboration and ‘partially’ to content management.
Document management for free?
Can practice document management be achieved for free? Almost certainly the answer is ‘no’ but I do think that creative use of blog and wiki technology delivers a more productive and effective environment. Gilbane consultants agrees, although he takes …
Socialtext has just released a case study on DrKW – see it at
Here are two that speak to content management and collaboration.
1. IJIS – Blog based website, partner extranet and staff intranet. See
Paul Wormelli’s blog
story describing their system and the value it brings to the association.
2. Lucent – Program management team. Using blog to keep global deployment team and end users up to date. System supports FAQs, training notices, Question and Answer and many other functions. Michael Angeles wrote a terrific presentation about the value prop for blogs in business and includes a focus on this case study.