Kanisa Inc. and Knowlysis announced a strategic partnership. The alliance enables Kanisa’s customers to leverage Knowlysis’ years of knowledge management, data analysis, content conversion and Web publishing experience to improve customer service. In addition to standard Kanisa implementation services, Knowlysis will provide Kanisa’s rapidly growing customer base with highly specialized knowledge management consulting, including Best Practices for Legacy Content, Optimization of Knowledge Ontologies, and Automated Content Feeds. www.kanisa.com