Atex announced their content management system, atex content, supports direct publication to e-readers and tablet devices. Media companies can capitalize on these technologies to publish content without custom development. The functionality could also allow publishers to develop new digital revenue streams while increasing the level of customer interaction. As e-reader demand is expected to increase as the technology develops, consumers will require more of their content to be delivered digitally. Atex content could help media companies take advantage of this trend with functionality to streamline digital content publishing. Whether it’s from print or the Web, editors can take content and reuse it in digital devices without needing additional staff or hardware. Instead of relying on a few products, e-readers could help media companies diversify what they provide to consumers. Depending on the model used, a media company will be able to track the content customers like most and allow readers to leave comments and answer poll questions. These social features should help publishers build tighter relationships with their readers and understand what content will retain their interest. www.atex.com
Nuxeo announced that it will be introducing Nuxeo Studio. Nuxeo Studio, a configuration and customization environment for Nuxeo ECM, is available as a component of the Nuxeo Connect subscription service. Nuxeo Studio is available as a web-based administrative tool for Nuxeo Enterprise Platform (Nuxeo EP) and packaged applications such as Nuxeo Document Management (Nuxeo DM) or Nuxeo Digital Asset Management (Nuxeo DAM). With a graphical interface, Nuxeo Studio enables information architects and business analysts to configure both Nuxeo EP and Nuxeo DM to adapt to their organization’s requirements. Nuxeo Connect is the comprehensive subscription offering delivering software maintenance and support for Nuxeo ECM. In addition to Nuxeo Studio, Nuxeo Connect customers have access to other premium tools and support packages. The support packages target developers and operations, tiered by Silver, Gold, or Platinum service level agreements. http://www.nuxeo.com
Adeptol released its Document Viewer Enterprise Edition Version 4.4 with a buffering and rendering technology to load documents of size up to 0.5 GB in one second. This new version of Enterprise Viewer introduces features for developers and business users as well as advanced document search capabilities, thumbnails support, watermarking, and page rotation. The Enterprise Viewer uses a built-in optimization technology to get pages directly from the server as they are being rendered. What this means is, users can start reading page one of document immediately and continue to do operations such as search, text selection, scrolling between pages, while rest of the document loads. The viewer estimates the network connection speed, document size, server load among other factors such as browser, client machine memory and is designed to optimize the load time appropriately. Users can view more than 300 document types without the need to download plug-ins or ActiveX components. The new Document Viewer Enterprise Edition is available immediately for existing and new customers. http://www.ajaxdocumentviewer.com
Alfresco announced they will be changing from the GPL license to a LGPL license for Alfresco Community. While GPL is the most common open source license in use today, Alfresco feels that an LGPL license will best suit their plans for their software platform moving forward. One of the key differences between LGPL and the current GPL is that after linking to the Alfresco software, it will not affect the status license of the proprietary software linking to it. The license change will be incorporated into the next update to Alfresco Community, which is due for release in March. www.alfresco.com/
Acquia has launched Drupal Gardens into private beta today, e-mailing out invites to the intial batch of people who signed up to be beta testers. Drupal Gardens is a hosted version of Drupal which is remotely installed, hosted and upgraded. It is designed to have an interface similar to sites such as WordPress.com or Ning. Equipped with multi-user blogging, commenting, forums, custom content types, and advanced user management, Drupal Gardens aims to be a tool for organizations that want to build social sites. While currently on a private beta you can sign up to request an invite, and Acquia expects to transition to a public beta by spring 2010. Drupal Gardens will be available for free to the public throughout all of 2010. www.drupalgardens.com/
ACOM Solutions, Inc. has added features to its EZContentManager document management system focused on increasing flexibility, control and operating convenience. EZContentManager is a web-based document management system that allows companies to centralize corporate files of any type in a single password-secured data repository, with browser-driven retrieval and distribution engines providing enterprise search as well as handling under metadata or full-text search. New administrative support features in EZContentManager 3.9 include: a new layer of security based on document type and metadata (indexed field) values, increasing the amount of security that can be added to a group or user profile as well as what can be accessed through EZContentManager; the ability to edit group membership at the user level, aiding administrators in maintaining groups and their associated permissions; the ability to “globalize” – make available to all document types – metadata fields that are selection lists; and the addition of a faxed-document report to Administrative Tools. Enhancements for user efficiency include: The ability to retrieve an indexed field from a database while manually uploading a document; The addition of “move” to the existing cut/copy/paste editing features; The ability to roll back from a versioned document to the original version, allowing users to view the modification process; as well as the ability to email linked/associated documents in a single outbound message. http://www.acom.com/
Vook announced the creation of MotherVook 1.0, a technology tool to provide a streamlined system for creating multi-media e-books, as well as an exclusive partnership with online video marketing services company, TurnHere. Vook’s publishing tool and increased video capacity through its partnership with TurnHere should give it better capability to meet the production needs of the digital publishing industry and produce many new titles in the coming year. An obstacle to this point in producing a multimedia ebook has been finding an effective system to assist in creating these new content mediums. The MotherVook 1.0 tool addresses this need by providing a system that can scale to production needs for multi-media e-books from multiple publishers and partners. Vook’s partnership with TurnHere will provide the company with a significant video capacity, which they view as a key element to the multi-media e-book experience. TurnHere’s network of more than 12,000 professional filmmakers across more than 70 countries produces online video content for companies. Feature highlights of the MotherVook 1.0 tool include: Central database management of all of the multi-media elements in a multimedia ebook including the text, jacket, e-commerce, pricing, video, links and images; Production of single XML doc that feeds across different devices and auto-formats; Streamlined text (epub) or word importing; Instant preview with partners, publishers, filmmakers and authors; Simple insert of assets to edit, preview and create vook to the web version, iphone and other devices; and the capacity to create multiple titles for the web version and preview mode. http://vook.com/
In a Regulatory Notice released earlier today, the Financial Industry Regulatory Authority (FINRA) opined that brokerage firms and their registered representatives must retain records of all communications related to the broker-dealer’s business that are made through public blogs and social media sites, such as Facebook, LinkedIn, and Twitter.
“Every firm that intends to communicate, or permit its associated persons to communicate, through social media sites must first ensure that it can retain records of those communications as required by Rules 17a-3 and 17a-4 under the Securities Exchange Act of 1934 and NASD Rule 3110. SEC and FINRA rules require that for record retention purposes, the content of the communication is determinative and a broker-dealer must retain those electronic communications that relate to its “business as such.”
Brokerage firms will now be required to archive and make discoverable business-specific content produced by their employees. They will also have to establish and maintain procedures that ensure a supervisor has either approved an interactive electronic communication before it is posted, or that a “risk-based” method of post-communication review exists and is exercised.
“While prior principal approval is not required under Rule 2210 for interactive electronic forums, firms must supervise these interactive electronic communications under NASD Rule 3010 in a manner reasonably designed to ensure that they do not violate the content requirements of FINRA’s communications rules.
Firms may adopt supervisory procedures similar to those outlined for electronic correspondence in Regulatory Notice 07-59 (FINRA Guidance Regarding Review and Supervision of Electronic Communications). As set forth in that Notice, firms may employ risk-based principles to determine the extent to which the review of incoming, outgoing and internal electronic communications is necessary for the proper supervision of their business. “
In addition, FINRA’s guidance states that all organizations under its purview must establish and communicate social media usage guidelines for their employees, and that those individuals must also receive employer-provided training on those guidelines.
“Firms must adopt policies and procedures reasonably designed to ensure that their associated persons who participate in social media sites for business purposes are appropriately supervised, have the necessary training and background to engage in such activities, and do not present undue risks to investors. Firms must have a general policy prohibiting any associated person from engaging in business communications in a social media site that is not subject to the firm’s supervision. Firms also must require that only those associated persons who have received appropriate training on the firm’s policies and procedures regarding interactive electronic communications may engage in such communications.”
FINRA’s guidance marks the beginning of a new era for financial services companies and their use of external social media. However, the Financial Services sector is not the only one that will be subject to regulation of communications made via blogs and other types of social software. An IBM Senior Product Manager related last week at Lotusphere that IBM customers in the Healthcare and Utilities industries were also beginning to ask about the management of user-generated and social content.
If your organization is currently required to comply with regulations pertaining to the use of email and instant messaging for business communication, expect to see similar requirements placed on your management of external blog and social media site posts in the near future. At some point, it is likely that these regulations will also be applied to internal communications conducted via enterprise social software.
Is your organization ready for this new era? Gilbane Group’s seasoned advisors can help you prepare to manage user-generated and social content. Contact us today to learn how.