Inxight Software, Inc., announced that Kanisa Inc. has licensed Inxight LinguistX Platform, its natural language processing solution. Kanisa is embedding LinguistX into its suite of customer service applications to extend Kanisa’s core search and knowledge management capabilities across all major business languages. Kanisa provides knowledge-enabled customer service applications that help resolve customer issues across all channels. These applications run on top of a unified knowledge management platform that automatically tags, categorizes, and aggregates content from multiple repositories and formats. Inxight’s leading LinguistX Platform enables Kanisa to understand this content in 25 languages. www.kanisa.com, www.inxight.com
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