Inxight Software, Inc., announced that Kanisa Inc. has licensed Inxight LinguistX Platform, its natural language processing solution. Kanisa is embedding LinguistX into its suite of customer service applications to extend Kanisa’s core search and knowledge management capabilities across all major business languages. Kanisa provides knowledge-enabled customer service applications that help resolve customer issues across all channels. These applications run on top of a unified knowledge management platform that automatically tags, categorizes, and aggregates content from multiple repositories and formats. Inxight’s leading LinguistX Platform enables Kanisa to understand this content in 25 languages. www.kanisa.com, www.inxight.com
Day: April 11, 2004
Venetica announced that it has partnered with Verity Inc. to enable organizations to combine the benefits of enterprise search technology with the enterprise content integration capabilities. As part of the announcement, Venetica announced general availability of the Content Bridge for the Verity K2 intellectual capital management solution. This Bridge will allow applications using Venetica’s VeniceBridge ECI platform to leverage any enterprise content that has been indexed with Verity, including content stored in file systems and intranets. www.venetica.com
PaperThin, Inc. announced the availability of CommonSpot Content Server version 4.0, the company’s Web content management solution. This major release introduces new scalability options, added developer and administrator capabilities, and expanded content creation features. Dozens of enhancements to existing features are also introduced in this release. New scalability options in version 4.0 include enhancements to the replication feature and a static content generation module. By separating the process for handling dynamic and static content, a more scalable, reliable and higher performance site can be realized. This new feature also enables easier incorporation of third party applications, providing support for a broader range of technologies. Enhancements to CommonSpot’s custom metadata and custom element features introduced in version 4.0 allow for even more flexible content re-use. New 4.0 features like comprehensive spell check, visual difference and pop-up calendars help authors create and publish content more accurately. Many new administrator tools were also added in this release. www.paperthin.com
OASIS, announced plans to advance the Darwin Information Typing Architecture (DITA), a document creation and management specification that builds content reuse into the authoring process. The XML architecture defined by the new OASIS DITA Technical Committee will be used to design, write, manage, and publish technical documentation in print and on the Web. Focusing on the ‘topic’ as a conceptual unit of authoring, DITA will extend existing content markup to represent domains of specialized markup common across sets of topics, e.g., hardware vs. software. Larger documents can be created by aggregating topic units. Content referencing combines several topics into a single document or allows content to be shared among topics. By enabling definitive semantics, DITA will allow more automatable processes, consistent authoring and better retrievability and applicability to specific industries. OASIS DITA Technical Committee members include Arbortext, Innodata Isogen, IBM, and others. The group brings together XML tools vendors, consultants on Information Architectures and Content Management Systems (CMS), and users of the DITA DTDs and Schemas. Participation remains open to all organizations and individuals. www.oasis-open.org/committees/dita
