The OASIS Customer Information Quality (CIQ) Technical Committee announced that it has accepted the submission of CRML, the XML vocabulary specification that defines customer relationships. Originally developed by MSI Business Solutions Pty. Ltd., CRML provides an open, application- and vendor-independent method for describing any type of customer relationship. The OASIS CIQ Technical Committee plans to adopt CRML into its family of customer information specifications including xCIL and xNAL, which define unique customer characteristics. Under the CRML standard, a customer can be a person or an organization. CRML accommodates complex customer relationships including person-to-person, person-to-business, and business-to-business. www.oasis-open.org

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