fourthchannel, inc., announced a new version of its e-commerce solution, now offering new content management capabilities. The solution, formerly called fourthchannel, has been renamed “profitlaunch.” Along with the name change, a new Content Wizard has been added, which enables companies to personalize customer sites by adding internal and external content. The new version also includes improved customer service and marketing capabilities, making profitlaunch a complete and compelling e-commerce solution for the mid-market. profitlaunch’s Content Wizard is designed to help companies improve their customers’ Internet buying experience beyond providing a simple online catalog. The wizard makes it easy to add timely customer briefings or general industry information to a selling site. This new capability extends a site’s value to its customers and turns it into a “community site” where people come not only to place orders, but also to check industry news, trends and other items of interest. Accessed from within profitlaunch’s browser-based catalog management tool, the Content Wizard also has a customer personalization capability that enables individuals to choose content based on their unique needs. The wizard allows non-technical users to manage the content on their e-commerce sites easily adding, editing, or deleting Internet feeds and information. profitlaunch is available immediately. Pricing is based on the size and complexity of each company’s catalog and type of implementation. An ASP solution is available for companies that want fourthchannel to host and manage their Internet catalogs off-site. For companies that want to run the application internally, fourthchannel also offers a licensing option. www.fourthchannel.com
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